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“Large 4 star hotel, great service” 4 of 5 stars
Review of Hilton Garden Inn Toronto/Markham

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Hilton Garden Inn Toronto/Markham
3.0 of 5 Hotel   |   300 Commerce Valley Drive East, Markham, Ontario L3T 7X3, Canada   |  
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Ranked #3 of 15 Hotels in Markham
Montreal, Canada
Top Contributor
67 reviews 67 reviews
20 hotel reviews
Reviews in 37 cities Reviews in 37 cities
110 helpful votes 110 helpful votes
“Large 4 star hotel, great service”
4 of 5 stars Reviewed August 26, 2012 via mobile

This 6 story Garden Inn is larger than average, and thus has more to offer. We had the King/Suite (#414) and were all stunned by the size of the 2 rooms. You coul sleep 10 people in the suite, provided you would have extra mats!
The 2 tv's, unfortunatly, do not match the size of the rooms.

We loved the adjustable mattress (firm-soft), but would have liked to have a better looking bathroom (overhaul needed).

Great lobby, gym and pool.

  • Stayed August 2012
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
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257 reviews from our community

Traveler rating
    120
    93
    28
    11
    5
See reviews for
74
39
17
100
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • Any
English first
Top Contributor
119 reviews 119 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed August 22, 2012 via mobile

This hotel is one of the better hotels in the Richmond Hill/Markham area of Toronto! This hotel is located in a good proximity of major highways and close to dining and shopping! Staff is always friendly and accommodating to your needs!

Stayed August 2012, traveled with friends
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Chicago, Illinois
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 13, 2012

Enjoyed the stay at this hotel. The bed took a little getting used to because it was queen size and wife and I are taller people. Mattress seemed kind of hard until we figured out there was a lever on the side to adjust the softness. Hotel was nice and clean, rooms were spacious and quiet. We weren't quite prepared for the crowded toronto traffic and we were glad it was right off the e-way. Overall it was a positive experience the staff was very helpful everytime we needed directions or information.

Room Tip: Park on the side near the garge doors so you can enter/exit thru side doors. It says employess but e...
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Ontario, Canada
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 2, 2012

My family spent the weekend in Toronto and enjoyed our stay at the Hilton Garden Inn. Lovely large rooms, lots of TV channels and very comfortable beds. The front desk staff were very quick to respond to requests (more towels!) We stayed here because it's relatively close to the zoo and the Mandarin restaturnt. My brother's family is in Richmond Hill and we were meeting them for breakfast. The pool and the great price were also factors.

Room Tip: We were on the 4th floor; one room over the front door and the other on the south side - both were g...
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franklin, Tennessee
Top Contributor
1,275 reviews 1,275 reviews
124 hotel reviews
Reviews in 248 cities Reviews in 248 cities
445 helpful votes 445 helpful votes
5 of 5 stars Reviewed July 27, 2012

This property has great facilities.. The spa aspect along with the many good restaurants. They also have a bar on the other side that is small but can be pretty hopping and has some decent pub food. The service is always excellent and i like that it has a massive foyer that you can meet with people and feel comfortable about space.. Not much in the ways of views but the rooms are a perfect size. Just a great all around hotel that has everything you need/want.

  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Pembroke, Ontario, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 24, 2012

We were travelling for a quick weekend getaway. Got the bed & breakfast package for $135 inclusive. Free parking, free internet. Immaculate room with computer work station, mini fridge, microwave, in-room safe. Large adjustable shower head for water spray. "Bath & Body Works" shampoo products, "Neutrogena" soaps and mouth wash in the bathroom. Super comfortable bed. My son enjoyed the pool. Breakfast was in a lobby dining area, where coffee/tea/juice were served at your table, main entrees (any type of egg, french toast, bacon, hashbrowns, sausage) were made to order from a list that you specified on a slip at your table for the server to give to the cook in the open kitchen. Meanwhile you could get your own fruit, pastries, toast, or cereal from buffet stations at your leisure. A nice set-up, because it was patron-specific eliminating waste of unwanted food items. Everything was clean and fresh. Staff was pleasant and attentive at all interactions of our stay. Highly recommend this hotel for business or pleasure.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Top Contributor
91 reviews 91 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 23, 2012

Very similar to the other Garden Inn I have stayed in. Staff are mostly friendly but not necessarily helpful. When I arrived at the hotel about half hour before check in the front staff didn't offer any assistance beyond telling me check in was at 3 and the room wasn't ready. She kind of sound annoyed that I would even ask, and only offered to hold my luggage.

Since 3 was going to roll around quickly, I choose to sit down and relax. Once checked in, I was told I had complimentary water in my room due to my reward program. Um, they forgot to leave the water but no big deal as I still had most of mine from the flight in. And the cleaning staff opened my door about 15 minutes after I got into the room. She ran away though when I said "hello". So I was not sure if she was dropping off the water - it was very odd.

Beyond the odd beginning, the hotel room was a good size. The bed had the "dial your comfort level" for sleeping - no remote but I was able to easily adjust the bed so I slept really well. Very typical hotel room - with a seating area. Larger than I expected. I was close to the elevators, but it was very quiet.

Breakfast typically has a charge but my company has a deal that gets it for us complimentary. It was around $12 though as the price was displayed. They do make omelettes, bacon, eggs, sausage, along with fruit, breads and other breakfast items. It is set up like a buffet.

The lounge in the evening was a nice place to meet up and enjoy a drink or have a bite to eat.

There is also a swimming pool and fitness room. The pool was more for lounging in vs swimming as it was pretty small. The fitness room was pretty big and lots of equipment.

Things were less expensive compared to a normal Hilton. I would stay here again.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hilton Garden Inn Toronto/Markham

Address: 300 Commerce Valley Drive East, Markham, Ontario L3T 7X3, Canada
Phone Number:
Location: Canada > Ontario > Markham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Markham
#3 Business Hotel in Markham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Toronto/Markham 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Hilton Garden Inn Toronto/Markham Hotel Markham
Hilton Garden Inn Markham
Hilton Markham
Markham Hilton
Hilton Garden Inn Toronto/Markham Ontario

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