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“Great Reception Desk, good for money” 5 of 5 stars
Review of Monte Carlo Inns Markham

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Monte Carlo Inns Markham
3.0 of 5 Hotel   |   8900 Woodbine Avenue, Markham, Ontario L3R 5K6, Canada   |  
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Ranked #13 of 16 Hotels in Markham
Seoul, South Korea
1 review
“Great Reception Desk, good for money”
5 of 5 stars Reviewed February 6, 2013

I would like to thank you all members in Monte carlo Inn Markham.
Reception, Cleaning Room, Breakfirst dining and supplimentary service all are good and value for money for me. Expecailly, receptionist Nabil, who was great for me who is visiting first time in Canada, to call a cab and explain Toronto. Really thanks about that,
I totally recommend to stay here, Markham Monte Calro, never regret!

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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122 reviews from our community

Traveler rating
    43
    31
    25
    9
    14
See reviews for
19
32
7
42
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Ottawa, Canada
1 review
5 of 5 stars Reviewed January 26, 2013

Staff courteous and friendly, everything clean and comfortable, restaurant attractive where we had a delicious lobster dinner, a good continental breakfast with the option to upgrade for a minimum price, and a very attractive room charge compared to other neighbourhood hotels.
Would come back!
Gerry H.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 23, 2013

I spent about 40 nights at this property between April and September last year. Needing to be close to the office, the Monte Carlo certainly looked fine from the outside.
The property offered me an excellent rate based on my frequency of visits.
That ends the good news. The inside of the hotel is smelly with cigarette smoke on the main floor because there are a number of smoking rooms on the lower level. the hallways are neither heated in the winter, or cooled in the summer.
The are a bunch of rooms they call suites - indeed just regular sized rooms with a wall in the middle and not very suite-like.
My biggest complaint was with the front desk staff. They were unfriendly and didn't seem to care much about their jobs. On one occasion, I was overcharged and when I pointed it out to the desk person, they suggested that they'd reduce the charge on my next visit. I said I'd like to have it settled there and she "put through a credit". The problem was, she put the credit through to her personal card and I never received it on my Visa.
The General Manager had told me that I'd be upgraded to a suite whenever there was space, but one of his desk people showed me a note on the file that contradicted that. Overall, if you're stuck this place is okay. But the Howard Johnson's nearby offers much nicer rooms, more caring staff even though it looks a little worse from the outside.

Room Tip: Choose it in another hotel if possible. Avoid main floor if you don't like the small of smoke.
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  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston, Canada
1 review
5 of 5 stars Reviewed January 21, 2013

I don't frequent the Monte Carlo Inn - Markham location, often but when I went there today I was greeted by the most welcoming smiles and words I've heard in years.

In my business, I go to larger hotels all the time, but they don't compete with the service of this smaller hotel chain. After a brief discussion, I discovered that we live in a very small world, and I'm appreciative of the relationship I have with the people that work in this hotel...

keep up the great work all!

Sam

Room Tip: go for the double queen or executive suite
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 16, 2013

The hotel is clean and tidy with easy access to Woodbine. The front desk is curteous and helpful. They may come across a little defensive in the beginning but the warm up pretty quickly and turn out to be very friendly. You get what you give! They pre-authorize your credit card without asking as it is their procedure so watch out for that. Do not eat in the Restaurant. I didn't bother with breakfast because dinner was just not worth eating. It all sounds wonderful, however, if you can't be successful with a simple dish such as pasta - no point in trying anything else.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Frances, Canada
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed January 9, 2013

Unbelievably rude front desk staff. Got there after a long flight, and was met by the most uncourteous male I have encountered in a while. This set the pace for my 3 day stay. The restaurant was awful, continental breakfast was adequate, but stay away for other meals. The menu sounds delightful, but that is not what you will be served. Ordered a different sort of shrimp dish, was given some sort of garlic shrimp concoction. In short, there are other places around that cost the same but with better service and larger, more comfortable rooms. Oh yeah, the rooms were small, too.

  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed January 8, 2013

The hotel is located in the heart of City of Markham, 35 minutes from downtown Toronto. We stayed at the hotel for its location, the room and price are reasonable.
The hotel messed up booking without apology, insisting it is the customer's problem.

  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Monte Carlo Inns Markham

Address: 8900 Woodbine Avenue, Markham, Ontario L3R 5K6, Canada
Phone Number:
Location: Canada > Ontario > Markham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #13 of 16 Hotels in Markham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Monte Carlo Inns Markham 3*
Number of rooms: 83
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Also Known As:
Monte Carlo Inns Markham Hotel Markham
Monte Carlo Hotel Markham
Monte Carlo Markham
Monte Carlo Inns Markham Ontario

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