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“Safe Haven for A Conference Attendee” 4 of 5 stars
Review of Courtyard by Marriott Toronto Markham

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Courtyard by Marriott Toronto Markham
3.0 of 5 Hotel   |   65 Minthorn Court, Markham, Ontario L3T 7N5, Canada   |  
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Ranked #10 of 15 Hotels in Markham
Wembley, United Kingdom
Top Contributor
138 reviews 138 reviews
108 hotel reviews
Reviews in 53 cities Reviews in 53 cities
473 helpful votes 473 helpful votes
“Safe Haven for A Conference Attendee”
4 of 5 stars Reviewed November 18, 2012

For a hotel in the middle of nowhere, it served its purpose. I was attending a conference across the road at the terrible Sheraton, and as a loyal Marriott member, chose the Courtyard instead.

I was kindly upgraded to a Jacuzzi room, which was nearly identical to the one I had in Orlando, but without the balcony and of course the warm sunshine. The a/c and heating unit worked well and I managed to maintain a constant temperature in my large room. Shower strength was excellent and there was a complimentary bottle of water and snack in my room as a Platinum member. One feature I love in Canadian hotels is the blue recycling bin.

I’m not a huge fan of the Bistro concept now introduced at most Courtyards, but it seemed busy on most nights. I did note a Tim Horton’s a short distance away.

I thought some of the staff at the Courtyard were outstanding but others required a little more training.

The hotel seemed to be popular with sports teams and teenagers on the weekend. Luckily, I was on a quiet floor and slept well.

The hotel is a very expensive cab ride to downtown Toronto, and most of the restaurants within walking distance are Chinese, Indian or of the chain variety, but it provided a safe, clean and comfortable haven from the chaos of a conference. A very solid 3 ½ out of 5 stars.

Room Tip: Try to get a balcony room.
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Courtyard by Marriott Toronto Markham, responded to this review, November 20, 2012
Wembleygal,
Thank you for taking a moment and writing a review about your stay with us at Courtyard
Toronto Markham. We're pleased you chose to stay with us while attending your conference. I'm glad you found our rooms clean and comfortable, and I'm glad you enjoyed your complimentary water and snack. Please plan to visit us again soon.
Sincerely,
David Hopper, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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131 reviews from our community

Traveler rating
    29
    63
    25
    7
    7
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35
26
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Any
English first
Ottawa, Canada
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 6, 2012 via mobile

My son's hockey team stayed at this hotel last weekend and we enjoyed our visit. The rooms were spacious and clean. The housekeeping was very quick to respond to your needs. The pool was a little small but the kids enjoyed it none the less. The parents enjoyed lounging in the spacious lobby area without disturbing other guests and hotel staff.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Courtyard by Marriott Toronto Markham, responded to this review, November 9, 2012
TBM2011,
Thank you for taking the time to write a review about your experience with us at Courtyard Toronto Markham. We appreciate having you and your hockey team stay with us. I'm glad to hear that the team had a good time at the pool and the parents enjoyed relaxing in the lobby area. We greatly appreciate your kind consideration for the other guests! We wish for your team a great season and hope to see all of you again soon.
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Boston, Massachusetts
Top Contributor
55 reviews 55 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 5, 2012

Had a family event in Toronto and cousin booked hotel. Great rate. Clean room. Great Starbucks cafe and food. had an issue with loud teens running around and called the front desk; they immediately sent someone up to patrol it.

Room Tip: I made a special request and got rm 431, end of hallway, which was great
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Courtyard by Marriott Toronto Markham, responded to this review, November 9, 2012
Bos2nTraveler01,

Thank you for your kind review. We're glad your cousin booked with us! It's also great to know that you had a pleasant stay with us and enjoyed our hotel. I hope you had a nice time with your family as well. Please plan to visit us again the next time you're in Toronto. We look forward to your next visit.
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Cannington, Canada
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 5, 2012

This hotel is close to 404 and 7 north of the city. great location although there is a lot of road construction going on . The hotel is fresh and has a great lobby the check in was swift and the staff was very friendly.they have wifi everywhere. There is a pool and a hot tub both very nice.They also have a lil gym that is 24 hr.parking is free which makes a nice change. l had a tub room nice and big for 2 lots of hot water was worth the extra.There is a bistro style cafe in the lobby for light snacks and some dinner options it kind of a order at the counter and they bring it to you service was a lil slow think they could have gave the cook a server to help.Food was ok but many other name places within 5 mins of the hotel.Shopping malls and movies are close.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Courtyard by Marriott Toronto Markham, responded to this review, November 14, 2012
noneck-11,
Thank you for your review. We're pleased to have had you as our guest, and we're glad you enjoyed your stay. I'm glad you liked our hotel as well as our friendly and helpful staff. We hope you'll continue to make us your choice hotel for the Toronto area, and we hope to see you again soon.
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Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 1, 2012

In Toronto for a few days for work. Hotel is WEST of the airport in an industrial area of town. Freeway's under heavy heavy construction around airport and city. Best option is to obtain rental car provided GPS to help you navigate through the detours (and there will be plenty!). Hotel sits near freeway so good quick location. Now for the hotel. Standard Marriott Courtyard but with FANTASTIC beds. Pillow tops best I have slept on. Hotel floors in halls could use new carpet but the bar and amenities in lobby are good. Great business stay hotel. Remember, get your GPS to help you navigate this very difficult city to get around in.

Room Tip: Higher floors seem to be a bit more quite
See more room tips
  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Courtyard by Marriott Toronto Markham, responded to this review, November 9, 2012
JayJay1011,
Thank you for taking a moment and writing a review about your stay with us at Courtyard Toronto Markham. We're glad you chose to stay with us and liked our hotel. It's great to hear we have the best beds you've ever slept on too! Your recommendations for other viewers will be very helpful with regards to using a GPS. We appreciate your compliments and hope to see you again soon.
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Kingston, Jamaica
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 17, 2012

After a long 5 hour flight to Toronto and then a 40 minute drive to hotel, we got to the lobby and no one was at the desk. The assistant was over at the Bistro buying food, which wasnt a major problem to me. We checked in and headed up the elevator. I might add the lobby is very modern and I love the decor. The carpet on the second floor smelled a little foul, i guess like any hotel does. We enter the room and it was very spacious and we were very satisfied with the size. The downside was the smoke alarm kept beeping intermittently for the first night. We didnt know what it was so left it alone. The Air conditioning/heat was taking no settnings that we input and was working on a mind of its own. The second night, the smoke detector got worst and i called the front desk. A gentleman came up and said he was going to change the battery. He then proceeded to take the chair we had for sitting on in our room, and laid a towel out and stood on it to change the battery in the smoke detector. Now I believe this is totally unacceptable as a maintenance man should walk with a ladder. I then asked him to look at the Air Conditioning control and the gentleman proceeded to go to the Unit. He as a maintenance man should know that the Temperature is controlled by a control on the wall by the bathroom and not the unit itself as the knobs are broken off. I then realized he did not know what he was doing and didnt want him to screw it up, so I asked him to leave.
This i would say was my worst experience of the trip. Who would want a maintenance man standing on a chair I sit on in his shoes, even if he laid down a towel or not. UNACCEPTABLE

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Courtyard by Marriott Toronto Markham, responded to this review, October 22, 2012
Shaun S,
Thank you for your review. We're pleased you enjoyed our hotel. I have read your comments in their entirety and assure you we will discuss them in our next staff meeting. I apologize for any inconvenience your maintenance issues may have caused during your stay. We would love to have you stay with us again as we ensure a more positive visit.
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midwest
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 7, 2012

The lobby is nicely appointed and check in was fast & friendly. The room and hotel itself was quiet and relaxing. Upon my return in the afternoon, there was a strong cigarette smell in the room. Upon leaving shortly thereafter for dinner, I notified the front desk staff on the way out. They acted concerned and immediately checked the surrounding area. I did not hear anything further, but when I returned later, the smell was gone. There are several restaurants a couple of blocks away if you don’t mind a short walk, but in the cold it would be too far. I would return, however, there are several hotels in the vicinity and this one would be my second choice.

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Courtyard by Marriott Toronto Markham, responded to this review, October 10, 2012
patsgo,
Thank you for your review. We greatly appreciate your business, and we're glad you chose to stay with us at Courtyard. I'm glad to hear you had a quiet and relaxing stay with us. I apologize for any inconvenience the cigarette smell caused, and I'm glad our staff was able to take care of it. We would love to have you return as our guest again the next time you visit Markham.
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Additional Information about Courtyard by Marriott Toronto Markham

Address: 65 Minthorn Court, Markham, Ontario L3T 7N5, Canada
Location: Canada > Ontario > Markham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Markham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Toronto Markham 3*
Number of rooms: 144
Reservation Options:
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Also Known As:
Courtyard By Marriott Toronto Markham Hotel Markham
Courtyard Markham
Courtyard Toronto Markham
Markham Courtyard
Courtyard By Marriott Toronto Markham Ontario

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