My wife and I have stayed here several times within the last month b/c of business. They have been renovating for at least one month now and that normally wouldn't be a problem, given that this would be the best time to do renovations. However, compared to our previous stays, there were several issues at hand because so many things were broken or under repair.
First, the vending machine was out of service. It had a piece of paper saying so, so that was alright. Things break, and I understand that, so it was okay. I wanted to get a pop from the machine across from it though, and it appeared to be in working order. I put money in, only to have it *disappear* and not go down the coin chute. Maybe there is a gap or something...after talking to the receptionist, he promptly gave us a refund, although I was a bit off put that I had to give my name and room number. I was staying for 3 days and like I said, I had stayed there several times. It's a bit insulting to think that someone staying for 3 days would try to rip them off of 3 dollars...as to my knowledge, after I had left, there was no out of order sign placed on the machine either.
The fitness room and the bathroom in the fitness room/swimming pool were also out of order for the duration of our stay. Even the whirlpool had a sign that said out of order, however it seemed to be in perfect working order when I arrived and I was able to use it during my stay.
On the plus side, I needed to send out a fax, which was done for free. I asked the attendant if he could call me when it came back, but I think he misunderstood me. I had to call back to confirm if it had been replied to, to which he did. That was a plus.
Our room seemed to have a knocking sound from the pipes either above or next to us. Perhaps this was because it was unoccupied and cold, or the heater was on too high? Sleeping was more difficult because of this.
The housekeeping staff respected our do not disturb sign, however I cannot grasp why they have to be so loud and chatty early in the morning. Since checkout is 12, some might not want to wake up until later. Sleeping in is hard to do because they are that loud. I would not expect silence but they really need to be conscious of the fact that folks still sleep in in the mornings.
One of the staff there was very courteous and friendly, holding the door for us when we carried heavy items. He was very polite!
Internet speed was average. I can't complain since it is for free (well, I guess it is included in the price of the room) but it does taper off in terms of speed in the evening.
Overall, it was an okay stay. I do not feel we should be charged regular price if so many things are not working/under renovation, but I don't run the hotel...
- Official Description (provided by the hotel):
- Just a short drive from Toronto, the Park Inn by Radisson Toronto-Markham offers an ideal location near major corporate offices, including Scotia Bank, Mazda, Honda, IBM and the Seneca College Markham Campus. Modern rooms and suites boast a bright and colourful design, leaving guests refreshed and energized after a stay at our hotel. ... more less
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- Also Known As:
- Howard Johnson Markham
- Markham Howard Johnson
- Park Inn By Radisson Toronto-Markham Ontario