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“Good stay” 4 of 5 stars
Review of Delta Markham

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Delta Markham
3.0 of 5 Hotel   |   50 East Valhalla Drive, Markham, Ontario L3R 0A3, Canada (Formerly Radisson Hotel Toronto-Markham)   |  
Hotel amenities
Ranked #4 of 15 Hotels in Markham
Ottawa, ON
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Good stay”
4 of 5 stars Reviewed July 10, 2014

We stayed for one night only. The front desk staff was lovely and they had a little loot bag for our 10 month old son, which he loved.

The room was clean, but tired and in need of an overhaul to match the modern and chic looking lobby.

Very close to lots of restaurants and easy access to the 404.

The pool was small but not busy and we enjoyed it as well as the whirlpool.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lourdes S, Manager at Delta Markham, responded to this review, July 14, 2014
Thank you for taking the time telling us your experiences during your brief and recent stay. We are pleased that you enjoyed your stay. We are also happy that your son relished the small treat we gave him at check in. We are relaying your comment about the "overhaul" of guestrooms to the ownership. However, we're very grateful you have pointed out the cleanliness of the guestroom. We hope we get to welcome you back in the near future.
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188 reviews from our community

Traveler rating
    56
    78
    35
    11
    8
See reviews for
53
28
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Windsor, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 3, 2014

We recently stayed a night at this hotel. Reading the reviews beforehand, I was kind of concerned,but it turned out to be a really nice place.

The front desk stuff was very nice and useful. The room was clean and the pool area was great too.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lourdes S, Manager at Delta Markham, responded to this review, July 7, 2014
Thank you for taking the time in giving us your comments about your recent stay with us. It will always be our pleasure to be of service to you and we will make sure to thank the team on your behalf. We hope we will have more opportunities to welcome you back in the near future.
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Gravenhurst
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 1, 2014

My husband and I as well as our friend from Nova Scotia stayed here over the weekend of July 28, 29 and it was okay. Some of the positives were the kettle provided in the room. My husband is a tea drinker and doesn't like his tea to taste like coffee like it often does when brewed through a coffee maker so this was a definite plus. I found the on-site restaurant very expensive but nice. I have to agree with one of one the other reviewers, it is definitly time to update the rooms!!!! Ours looked quite worn and dated. I find that the one thing that makes a hotel go from bad to good is the staff and thus my rating of very good opposed to average.
We had two instances where the staff went beyond their duties in my mind. Firstly at the restaurant at dinner on the Saturday we asked for directions to either Mcdonalds or Tim Hortons thinking of breakfast the next morning. The young server got the printed them off for us and highlighted the route for us. The second instance was my friend had some bottles of beer that she thought needed an opener. She asked at the front desk. They didn't have any but the young man behind reception had one on his key chain that he lent my friend. That is why I rated it above average

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeltaMRK, Manager at Delta Markham, responded to this review, July 2, 2014
Thank you for taking the time to share your experiences during your recent stay. We agree with you that the staff definitely makes a big difference and your comments will be shared with the team. We will also relay your concerns about updating the rooms to the ownership. If we can be of any further assistance, please do not hesitate to contact us.
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Los Angeles, California
1 review
1 of 5 stars Reviewed June 23, 2014

We had several weekend functions booked at this hotel. Their catering and meeting manager is aggressive and extremely rude. She tried to bully us into a small conference room even though we had booked a 3500 sq.ft Ballroom. Then the noise from the other events and the other guests roaming into our hallway was extremely disruptive and the hotel staff never responded. The elevators take 10 minutes minimum to arrive and you loose a limb if you don't jump in!
The rooms and the furniture were cheap when it was new and that was over 60 years ago.
The sheets are never changed during your stay... Need I say more?

Room Tip: Don't go.
See more room tips
  • Stayed June 2014, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeltaMRK, Manager at Delta Markham, responded to this review, June 25, 2014
Thank you for your comments, Dr. Sayan.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakland City, Indiana
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 26, 2014

We spent a few nights at the Delta this weekend on our trip to Toronto to do the Edgewalk at the CN Tower. Like a few other reviews, I have to agree the rooms could use some renovations. They weren't nasty by any stretch, but the TV was ancient and not flat screen. It was even a Magnavox and I don't think that brand has been around for a long time. The beds had controls to pick a sleep number which I was excited to try, but they didn't work on either bed.

The beds though were comfortable and the room was very clean. Most of the staff I encountered were overly friendly and helpful(aside from an older gentleman that worked at night. He wasn't very friendly at all).

The location was ok and fairly easy to get to and out of it. We found several restaurants a ways down the road. The hotel does have an over priced restaurant on site with an equally over priced bar.

As a smoker, I was happy to see a nice outside area where smoking was allowed very near the lounge. It was very peaceful and a lot of fun just to sit outside and enjoy the weather and relax.

Great stay!

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeltaMRK, Manager at Delta Markham, responded to this review, May 28, 2014
Thank you, Mr. Rembe, for giving us your comments about your recent stay. We apologize for the sleep number beds not working. We are very grateful for you informing us of this together with your comment about the "older gentleman that worked at night". Your feedback is valuable to us as it provides us the opportunity to address your specific concerns and progressively work to exceed your expectations. However, your insights about the rest of the team will definitely be shared with them. We will also relay your observation about the TV to the ownership. We wish to have more occasions to have you back with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterloo, Canada
Top Contributor
408 reviews 408 reviews
268 hotel reviews
Reviews in 172 cities Reviews in 172 cities
178 helpful votes 178 helpful votes
3 of 5 stars Reviewed May 2, 2014

This place is in bad need of a renovation... everything was clean and in good order, but finishes and furnishings are outdated and are rather ugly. The breakfast buffet was slightly less than comparable hotels, but it wasn't very good. Honestly, everything in the buffet could be found in the free breakfast offerings that most lower-tier business hotels give (Hampton, Holiday Inn Express). Why am I paying for this? Staff were friendly and competent, and the Wi-Fi worked. 6/10

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeltaMRK, Manager at Delta Markham, responded to this review, May 28, 2014
Thank you for taking the time to share your experience with us. Your comments have been noted and shared with our personnel and the ownership. If we can be of any further assistance, please do not hesitate to contact us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 29, 2014 via mobile

We arrived after 11 pm and the gentlemen working surprised me by knowing who I was without me telling him. We may have been the last reservation to show up that day but it still was nice. He also upgraded us to a suite. Our room was rather spacious, very clean, and quite.

Stayed April 2014, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeltaMRK, Manager at Delta Markham, responded to this review, May 28, 2014
We are very grateful that you have taken the time to share with us your experiences. We aim to personalize our check in procedure and we are delighted that we were able to give you a pleasant surprise during your arrival. Your comments will certainly be shared with the team. We hope we'll get more opportunities to welcome you back and, most likely, surprise you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Delta Markham

Address: 50 East Valhalla Drive, Markham, Ontario L3R 0A3, Canada (Formerly Radisson Hotel Toronto-Markham)
Location: Canada > Ontario > Markham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Markham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Delta Markham 3*
Number of rooms: 204
Reservation Options:
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Also Known As:
Delta Markham Hotel Markham
Delta Hotel Markham
Markham Delta Hotel
Delta Markham Ontario

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