I stayed here for a fair amount of nights on recent trip to Markham/Toronto. Summary:
Front desk staff was very good. They were helpful and assisted with switching my reservation closer to an airport hotel on my last night before an early flight even though this was well after normal checkout time at no extra charge. The serving staff in the restaurant was nice the one time I went for breakfast to sit/stay. However, a couple times I went to use my room included continental breakfast coupon and though you'd get a coffee and Danish to go it seemed that was it was met with less than enthusiastic approach unless you were sitting and staying.
I stayed in the extended stay rooms and the rooms were large and seemed to be newly remodeled. Beds were comfy and room itself had all the needs of a kitchen, living room area and office area.
Here are some things noticed over the longer stay which was nothing super huge, but for a higher end hotel I wouldn't expect to see them per say. The first night I went to get a soda out of the machine in the hall. It was sold out. As I left to check out a couple weeks later the machine was still sold out-never filled in that long. A room service tray sat in the hall for multiple days without being picked up. The rate I had included parking, but if you didn't get that rate-paying $10 a night to park and it's not like the place is downtown or in a cramped area for parking. $10 to pay to park in a surface lot seems a bit crazy. I could even see it if maybe someone wanted the covered parking they had but the open air surface lot for hotel guests!? Free wired Internet but $9.99 for wireless Internet again is a bit steep. Now the wired internet did not work in my room or in another coworkers room so they gave us the wifi included which is nice, but the fact we had to have it charged and then ask later to have removed from the bill is some additional work.
I would stay here again.
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- Also Known As:
- Hilton Suites Toronto/Markham Conference Centre Hotel Markham
- Hilton Hotel Markham
- Hilton Markham
- Markham Hilton
- Hilton Toronto / Markham Suites Conference Centre & Spa Ontario