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“Second time around - still doesn't disappoint!” 4 of 5 stars
Review of Staybridge Suites Toronto

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Staybridge Suites Toronto
3.0 of 5 Hotel   |   355 South Park Road, Markham, Ontario L3T 7W2, Canada   |  
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Ranked #5 of 15 hotels in Markham
toronto
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
“Second time around - still doesn't disappoint!”
4 of 5 stars Reviewed January 4, 2014

This is our second time at this location and it didn't disappoint us. We stayed one night in their 2-bedroom suite. I thought it was very reasonable at $137 (incl. tax), especially with a "snack" for dinner and breakfast the next morning.

We swam in their pool which was heated and comfortable. We were the only ones there for about an hour which was nice.

The room was very big, comfortable and clean. My only complaint would be the noisy heating system that woke me up a couple of times during the night. Bed was comfortable too.

As IHG members, we were allowed late check-out. Staff was friendly, not overly helpful but then we didn't need too much help.

My husband and I are thinking of coming back here for a couple of nights next time with our kids as a mini-vacation in the city if we can't go away! Next best thing is the Staybridge Suites. We are sold on this brand.

Room Tip: Room 438's windows faced some other windows so didn't open curtains all the time.
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  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staybridge_Markham, Manager at Staybridge Suites Toronto, responded to this review, January 7, 2014
Dear Torontosunvacationer,

Thank you for being a loyal member of the IHG Rewards Club and the Staybridge Suites! We appreciate you taking the time to post a review about your visit to our hotel! We are so glad that you were able to take advantage of some of our amenities during your visit!

Looking forward to welcoming you and your family back-hopefully on your next mini vacation!
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153 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Rochester, New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 29, 2013

We stayed her mid August this year with my husband and my 1 yr old son and it was a great stay. The hotel was about 20-25 minutes away from Toronto Zoo. Location was nice and quiet. We checked in few minutes before 7pm and check in was fairly quick and we were then informed about the light dinner being served for their socials, which was really helpful since we we're all tired from our day's activities and we wanted to just stay and relax in the hotel. Rooms were exceptionally clean and there was a kitchen which was really nice for those who love to cook and plan to stay for more than a night. We did use the pool which was clean and my son did have fun. In the morning, breakfast was yummy and their breakfast area has TV's everywhere. The breakfast attendant was very attentive and refilled the food in a blink. This was the first Staybridge Suites that we stayed in, and from that time on, we made sure we booked the same brand for our out of town trips, whenever we can. We will definitely come back here in the future.

Room Tip: The room we were in was in the opposite side of the pool and we had to pass by rooms, breakfast area...
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staybridge_Markham, Manager at Staybridge Suites Toronto, responded to this review, January 2, 2014
Dear aweesh,

Thank you so much for the great review! It is fantastic to hear that you enjoyed your first experience with us and with the Staybridge Suites family in the summer and that you have visited other Staybridge and IHG locations since then!

We look forward to welcoming you and your family back again on your next visit to the Toronto area!
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Ottawa, Canada
1 review
4 of 5 stars Reviewed December 27, 2013

Stayed in the 2 bedrooms suite for 3 nights. Great place for the price I paid. Fast check-in&out. Each room was spacious with own bathroom. Good location with small but delicious restaurants close to the hotel. Breakfast was good as well, limited selections but it was free. Fitness room was another plus. However, room cleaning service can be improved. It was well done when I returned on my 2nd day. But when I returned for the 3rd night, bedsheets were barely done, pillows was left the same way as when I left in the morning, and the towels were from previous night. I didn't bother to call because it was already late at night. Other than that, I would say I enjoyed the overall experience staying at Staybridge.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staybridge_Markham, Manager at Staybridge Suites Toronto, responded to this review, January 11, 2014
Dear Catherine X,

We appreciate you taking the time to leave a review about your stay at our hotel property. We have taken note of your comments, and apologize that we were not able to exceed your expectations during the course of your stay. We value all feedback and opinions from our guests as we are always looking for ways that we can improve our service and our property.

Thank you again for your feedback and we hope to have the opportunity to welcome you back to our property soon!
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New Hamburg, Canada
1 review
5 of 5 stars Reviewed December 17, 2013

Hey Diana (Operations Manager),

We just wanted to send you a note thanking you for accommodating our team this past weekend, providing us a meeting room and allowing us an early checkout from your facility. Although we weren’t successfully at the tournament, how you and your staff approached and dealt with our circumstance was exceptional and noted by all our families. Good things are rarely communicated in your business so we wanted to be sure that we did!

Thanks again for all you did and Merry Christmas,

The Families and Coaching Staff of the New Hamburg PeeWee AE Huskies Hockey Club.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staybridge_Markham, Manager at Staybridge Suites Toronto, responded to this review, January 7, 2014
Dear Scott W,

Thank you for taking the time to post your great 5.00 star review! We appreciate your kind and positive words about our staff and facilities and we have shared your review with our entire team!

We hope to be able to welcome you and your entire team back whensoever you are visiting the Toronto area again next!
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Calgary, Canada
Top Contributor
157 reviews 157 reviews
45 hotel reviews
Reviews in 74 cities Reviews in 74 cities
142 helpful votes 142 helpful votes
5 of 5 stars Reviewed December 5, 2013

Stayed for 2 days during a recent stop in Toronto. For the price this hotel is one of the best we've stayed in. The suites are large with a kitchen and living room area separate from the bedroom and bathroom. The kitchen although small has everything one needs for longer term stays. The hotel includes a full hot breakfast which was very good. The hotel also has a small fitness area plus a swimming pool. In addition they have an arrangement with a nearby fitness club where hotel guests can get an all day pass for $ 5. Complimentary Globe and Mail delivered to your room plus complimentary USA Today papers available in the lobby. Check in staff were very friendly and helpful. On Tuesday, Wednesday and Thursday, the hotel has an evening reception where complimentary drinks and hor'dourves are provided.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staybridge_Markham, Manager at Staybridge Suites Toronto, responded to this review, December 17, 2013
Dear jakobj,

We appreciate you taking the time to leave a comment regarding your recent visit to the Staybridge Suites Toronto Markham. We are so happy that you chose to stay with us during your visit to the Toronto area and that you enjoyed your time with us.

Thank you for your feedback and we hope that we will be able to serve you again when you visit the area!
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Toronto, Canada
1 review
5 of 5 stars Reviewed November 25, 2013

I think this is one of the best three star hotels that I have stayed at over the last 8 yrs of being a travel agent and traveled around the world. Home away from home, so cozy atmosphere, I would go back to this hotel within a heartbeat. Price is reasonable for the amenities that provided. Great play for families. Although the hotel hidden in a commercial area but if you just drive 5 minutes, everything is on Hwy 7 from restaurants, groceries, dessert, to movie theater it’s only 5 – 10 minutes away. For those who doesn't drive, exit out of the hotel to the left hand side 10 - 15 minutes’ walk to Hwy – McDonald, popeyes, Tim Horton’s, bubble tea, First Markham plaza with many varieties of restaurants including a LCBO.
We stayed in the queen studio suites. To my surprised, the room is spacious (enough for three adult + suite cases). Continental breakfast (complimentary) it’s as good as it gets; eggs, waffles, hot sausages, many choices of cereals, varieties of juice, and Wolfgang’s coffee. The layout/setup of the breakfast might need to rearrange specially the toaster and the waffle maker (congested- should be around the same area as the coffee, away from the crowd). The dining area is large enough, there’s always space for everyone. Free laundry great bonus for those who have kids, free wifi , staff are friendly, kitchen have enough items to cook-including a dish washer, DVD player – at the front desk there are some DVDs to borrow (guest should learn to return the dvds so that others can use).
We are coming back to the hotel in December.

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staybridge_Markham, Manager at Staybridge Suites Toronto, responded to this review, January 11, 2014
Hi Tamie T,

Thank you for your amazing 5.00 star review of our property! We are so glad that you had the opportunity to stay with us and that you enjoyed your stay! Thank you for your feedback regarding our breakfast; we have made sure that your comments have been passed on to the rest of the team.

Thanks for making our hotel your home away from home! We hope to see you again soon!
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Guadalajara, Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 24, 2013

My second time here and it didn't disappoint me. The staff is kind and warm and the facilities are very nice. Free wifi is a great plus. The location is simply awesome: Close to the big high-tech area in Markham, big highways, shopping malls and yet located in a very nice suburban area that makes it really quite

Stayed November 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Staybridge Suites Toronto

Address: 355 South Park Road, Markham, Ontario L3T 7W2, Canada
Phone Number:
Location: Canada > Ontario > Markham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Markham
#5 Business Hotel in Markham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Toronto 3*
Official Description (provided by the hotel):
Located in Markham,the high-tech capital of Canada, Staybridge Suites Toronto Markham is the perfect hotel choice whether staying for 1 night or 30! Our All-Suites hotel offers spacious rooms, the perfect option to spread out and Get Comfortable while away from home! Whether for business or pleasure, our guests can stay connected to work and home with our free wireless high-speed Internet everywhere and free local phone calls! Surrounded by the communities of Markham, Thornhill and Richmond Hill, Staybridge Suites Toronto-Markham is conveniently located to major highways 401, 404, 407, 400 and 7 and in close proximity to many of Canada s top national and international firms including: AMD, CGI, DELL, Motorola, IBM, Apple, State Farm and Magna, to name only a few. Visiting the Markham and north Toronto area for vacation? Well, you have come to the right place! We are closely located to attractions that offer something for everyone including golf at any of the local 12 golf courses including the renowned Angus Glen Golf Course, Canada s Wonderland, Toronto Zoo, Ontario Science Centre, Pacific Mall, Vaughan Mills, Markham Theatre, CN Tower, and Air Canada Centre. We are also surrounded by a wide selection of restaurants, shopping and entertainment theatres and only minutes away from the metropolitan city of Toronto!As of May 22nd, 2012 we will begin our multi-million dollar renovation. With our guest in mind, we will do everything possible to avoid interruptions during your stay. Please be patient as we transform into a “Great Hotel, Guest Love” ... more   less 
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Also Known As:
Staybridge Suites Toronto Hotel Markham
Staybridge Suites Markham
Toronto Staybridge Suites
Staybridge Suites Toronto Markham, Ontario

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