Staff a little harassed when we arrived (Saturday of holiday weekend) but they gave us 2 days free breakfasts. bathroom below par, but previous occupants were a sports team who partied till midday.
Staff were very pleasant, and made every effort to serve. I left an item and housekeeping found it, mailed it on, (without rolling their eyeballs!) Free Internet.
Toilet in 902 flushed slowly, and is probably close to plugging. Movies very over-priced.
Skeleton room service due to holiday. I am a night owl and had to go across the road to a gas station to get cream for coffee at 5 am. Also, I am sick of stir-sticks.
Over all, I'd have given them 2 stars, but pleasant staff make such a difference!
In many hotels, staff have the attitude that if it wasn't for the guests, they could get the job of running the hotel done much better. This was not one of those places.