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“Home away from home in Vancouver” 5 of 5 stars
Review of BEST WESTERN Chelsea Inn

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BEST WESTERN Chelsea Inn
2.5 of 5 Hotel   |   725 Brunette Avenue, Coquitlam, British Columbia V3K 1C3, Canada   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #3 of 4 Hotels in Coquitlam
Certificate of Excellence 2014
Hope, Canada
1 review
1 helpful vote 1 helpful vote
“Home away from home in Vancouver”
5 of 5 stars Reviewed June 10, 2011

For over a decade we have, and continue to make approximately nine extended visit to the Vancouver area annually. Based on our location needs, access to the rapid rail transit system, the comfort, cleanliness and friendly staff we have always considered the Chelsea Inn our home away from home in Vancouver!

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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230 reviews from our community

Traveler rating
    100
    72
    40
    5
    13
See reviews for
93
46
11
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Calgary
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 8, 2011

Terrible hotel. First off the Hells Angels Clubhouse is across the street. The whole hotel smells like old garbage. The pictures of the pool make it look 10 times its actual size. The room next door had the toilet back up. One room had the breakers blow when they used the microwave. (2 outlets per room will do that), The knobs were broken off the heat / AC, (kinda tough to use unless you pack a pair of pliers around with you)The blow drier caught fire in another, the front desk gave them another and told them to change it themselves because they didn't have a maintenance person. The windows didn't have proper working locks. The only reason we stayed there was the Stanley Cup finals were on and rooms in any other hotel were costing your first born.

Room Tip: Cheaper is not better
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  • Stayed June 2011, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mosmani, Director of Sales at BEST WESTERN Chelsea Inn, responded to this review, June 10, 2011
Hello,
We are sorry for your unpleasant stay. In response to your review I would like to clairfy that we have no clubhouse of any sort across the street from our hotel. We have recenlty been upgraded to a Best Western PLUS and we do have to meet strict guidlines to be part of this elite status. I also apologize for not having a maintenance person on but we were in the process of interviewing and hiring one at that time. With great respect to you, I would like you to contact the hotel and we would be happy to offer you a complimentary one night stay in our Family Suite. Once again, we are terribly sorry and take any criticism and use that to improve our property.
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Wellington, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 5, 2011

Recently we travelled to Coquitlam for the first time to attend a surprise 75th BD for my uncle. We chose this hotel on the internet by random as it was 5 minutes away from his house. Upon arriving we where greeted by a very pleasant young lady with a great smile. Our room was spotless and very roomy, the bed was one of the most comfortable we have ever slept on. The Breakfast room offered a nice variety of muffins, fruit, bagels, juice etc. The attendant was so friendly and that was a big plus. Not knowing this city or hotel it was a VERY positive experience and a 2 thumbs up to the staff. From the front desk, to the maid service to maintance everyone had a smile and a pleasant conversation.We would for sure recommend this hotel to anyone and will stay there again when we return to the city. Thanks for a memorable stay . Sue Bailas Ontario

  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chilliwack, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 2, 2011

Stayed here over the weekend, yes a busy Saturday night but had the best sleep ever!!! Being a travel agent , I have stayed in many hotels around the world and these new beds were the best I have stayed in for a very long time in any hotel in Canada. The night we stayed here I believe the hotel was full, but you would never know it as everything ran very smoothly; hallways were quiet, ice machine was working and the front desk ran the place with ease. The property was extremely clean and the complimentary continental breakfast in the morning was a terrific bonus!!! I would highly reccommend this hotel for business or pleasure.

  • Stayed April 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 25, 2011

I would be giving this hotel a rave review if not for the nose due to the traffic and trains going by throughout the night. The hotel was clean, comfortable, and a good value. Due to the noise I would only recommend it to heavy sleepers.

Room Tip: I am sure they are all fine.
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  • Stayed April 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mosmani, Director of Sales at BEST WESTERN Chelsea Inn, responded to this review, April 26, 2011
Thank you for your feedback, and we appreciate your review. We are located close to the hospital which can make for a noisy night. I suggest if you come back to stay that you request the rear of the hotel. In the very near future we are installing new sound proof windows for our guests comfort and quiet. Please feel free to contact the hotel for a $20.00 gift certificate at your earliest convenience for your next stay.
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Vancouver, Canada
1 review
5 of 5 stars Reviewed April 5, 2011

I must say that the Chelsea Inn is the best hotel I have ever stayed in. The staff is extremely helpful and nice. The rooms are the cleanist out of all the hotels I stayed in.
When planning a trip to Vancouver you should stay in the Chelsea Inn you will not be sorry

  • Stayed April 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
Top Contributor
70 reviews 70 reviews
38 hotel reviews
Reviews in 46 cities Reviews in 46 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed February 6, 2011

Stayed here one night; front desk staff were courteous and helpful. The room was in quite nice shape, i thought it was clean and comfortable. Location is pretty convenient near hwys 1 and 7. We did not find it too noisy (had a room facing the back on the top floor). I'm sure there are a lot worse places to stay in Coquitlam/New west.

  • Stayed February 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Chelsea Inn

Address: 725 Brunette Avenue, Coquitlam, British Columbia V3K 1C3, Canada
Phone Number:
Location: Canada > British Columbia > Coquitlam
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Coquitlam
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Chelsea Inn 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
At our Coquitlam hotel, we believe our guests deserve only the best, which is why free parking, free Wi-Fi and a free breakfast is standard. Start your day at the waffle station and move onto a selection of cereals and pastries, fresh fruits, yogurt, 100% Arabica coffee and chilled juices. Spend the afternoon lounging in the pool or resting after a day of exploring the area. The region is known for some excellent sightseeing, such as the Boulevard Casino and Red Robinson Theatre. Take the Skytrain to downtown Vancouver and explore the area by foot. The nearby Coquitlam Center and Laugheed Mall are just a short distance from our Coquitlam hotel. Many of our guests visit for IKEA shopping, and we’re happy to accommodate truck parking at our hotel. Whether you’re here for the attractions or for a shopping adventure, we’re your home away from home. Our Coquitlam hotel is a 2012 TripAdvisor award winner, and we’re proud to offer you the best vacation experience possible. We also cater to business travelers, such as IKEA employees and travelers in town with the Royal Columbia Hospital. From business to leisure, we have you covered with a great location and many complimentary amenities. The friendly staff at our Coquitlam hotel can provide you with shopping and dining recommendations. If you need some advice on must-see Vancouver attractions, depend on us to ensure you have a memorable and enjoyable stay. We’re a family-friendly hotel, but many groups and couples also choose to stay with us, too. At our hotel, we take the responsibility of making sure you have a great time seriously. ... more   less 
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Also Known As:
Best Western Plus Chelsea Hotel Coquitlam
Best Western Coquitlam
Coquitlam Best Western
Best Western Chelsea Hotel

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