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“Great Five Days” 5 of 5 stars
Review of Holiday Inn Hotel & Suites North Vancouver

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Holiday Inn Hotel & Suites North Vancouver
3.0 of 5 Hotel   |   700 Old Lillooet Road, North Vancouver, British Columbia V7J 2H5, Canada   |  
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Ranked #2 of 11 Hotels in North Vancouver
Halifax, Canada
Top Contributor
86 reviews 86 reviews
9 hotel reviews
Reviews in 40 cities Reviews in 40 cities
63 helpful votes 63 helpful votes
“Great Five Days”
5 of 5 stars Reviewed June 16, 2014

My wife and I were in this hotel because one of our grandsons was to play in a hockey tournament in Burnaby.

The hiotel is situated in a quiet area and has a pleasing appearance from afar and close up. It has ample parking spaces.

The hotel was certainly five star: the reception desk was very good, having everything ready for us on check in; the housekeeping ladies were very efficient and amenable to adjusting their hours of cleaning to accommodate tired hockey players who had to sleep in late or sleep in the afternoon; the room was spotless and, although we hung our towels up each morning, to say we did not need clean ones, they were always changed anyway; the wi-fi worked well; we had a good view from the second floor and a quiet room; and the beds and pillows were comfortable.

There is a rather odd-shaped indoor pool, which is not much use if you want to swim lengths, but fine for kids to play in.

The npn-owned restuarant was fair, but not up to the same standard as the hotel, service being slow and the menu being ho-hum, i.e. low average.

However, there is a non-owned pub, which is owned and run by Fritz (that's his last name, but what he goes by) which is simply superb and certainly up to the standard of a five-star hotel. Fritz is a wonderful man who celebrates and displays items and souvenirs of wartime Britain, hence the name of the pub, Churchill's.

All-in-all, we would obviously go back to this hotel if we were in the area.

One con, however, is that the only stores within two or more kilometres were a convenience store across the street and a liquor store next door. In other words, to get to any stores or entertainment, you do need a car. Or a taxi, which explains why there was always at least one cab sitting outside the main entrance.

Room Tip: Be pleasant when checking in!
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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273 reviews from our community

Traveler rating
    143
    105
    12
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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  • French first
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English first
Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 9, 2014

This is a basic hotel. Nice enough but pretty standard. We found it very expensive for what you get and it's location. It's convenient from the highway if you have a car, but it's kind of in the middle of nowhere so the rates seem out of line. Would not stay there again.

Stayed June 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites North Vancouver, responded to this review, June 27, 2014
Dear mdburgess,

Thank you for taking the time to post your comments. I am very pleased you found our location convenient. I am sorry you were not satisfied with the rates. Prices do vary depending on the market. Your feedback is of great importance to us and allows us to monitor and improve our service continually. Thank you for staying with us and we hope you give us a chance to serve you again and show you how great our hotel is.

Kind Regards,

Charisse V.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chilliwack, British Columbia, Canada
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed June 7, 2014

After a long hard physical day at work, the hot tub/pool and sauna all felt great. Then off to the neighbouring pub for a relaxing dinner. Great food. Hard to choose as there were so many good things on the menu. Service was great and fast. Finish the night with a night cap at the little hotel lounge called Fitzgeralds. The server (Fritz), was very knowledgeable about different types of alcohol. The atmosphere was warm and friendly. !940' décor. Next morning breakfast at the Pantry.

Room Tip: Higher the room, the better the view and would be quieter.
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  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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West Vancouver
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 6, 2014

Since our family event was on the North Shore of Vancouver, this was an execcellant location, just off the highway. The staff were helpful and friendly. The hotel, room and surround property are well maintained and attractive. Ours rooms had internal connecting doors making it very social able, giving us more contact as family. We enjoyed the food and our stay. Yes, we would definitely come again!

Room Tip: Allow some extra time if you are departing in the morning and having breakfast at the Holiday Inn...
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  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Vancouver, Canada
Top Contributor
141 reviews 141 reviews
61 hotel reviews
Reviews in 61 cities Reviews in 61 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed June 6, 2014

Some medical issues meant we needed to stay fairly close to a hospital, but we badly needed a getaway. So we went to the Internet, and within minutes we had booked three days (on a holiday weekend) at this hotel. We arrived at the same time as what seemed like about fifteen kid sports teams and all their families - and then never heard them again. This just seemed like a place where families felt at home, teams felt welcome, and cranky, tired, fussy old seniors like us also felt we were desired guests. The place was extremely quiet. Everyone seems to feel at home. Housekeeping was excellent. Lots of free parking too. I do not know how often we will find ourselves staying in North Van again - but certainly if we do we would return here and we would happily recommend this place to our friends.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 2, 2014

I have said at this hotel several times for business, but this time stayed with family and loved it! It's close to the highway and makes getting to anywhere in Vancouver very accessible. Got to downtown in 20 minutes. Wonderful staff! Very friendly and always willing to help. The rooms have been very well kept. Will definitely be back.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Osoyoos, BC
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 19, 2014

Booked direct - good rate. Added an extra day & they held the same room rate - nice touch. Rooms were clean & quiet. Cleaning Staff all very friendly. Pleasant lobby to read the free daily paper or catch up on news via WiFi. Salt water hot tub & pool were exquisitely clean and bonus! No heavy, cloying scent of chlorine. We'll definitely stay again.

Stayed May 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites North Vancouver

Address: 700 Old Lillooet Road, North Vancouver, British Columbia V7J 2H5, Canada
Phone Number:
Location: Canada > British Columbia > North Vancouver
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 11 Hotels in North Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites North Vancouver 3*
Official Description (provided by the hotel):
Award winning hotel conveniently located off Highway 1. Spacious rooms and suites with features that include microwaves, fridges, free internet access, free parking & bottled water. Great amenities include restaurant, lounge, banquet rooms, indoor pool, fitness centre, hot tub & sauna. Pet friendly and accessible rooms offered.20 min drive to Downtown Vancouver and only 90 min drive from Whistler and minutes from Grouse & Cypress Mountains, Capilano Suspension Bridge, PNE & Deep Cove. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites North Vancouver
Holiday Inn North Vancouver
North Vancouver Holiday Inn

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