My wife and I were in this hotel because one of our grandsons was to play in a hockey tournament in Burnaby.
The hiotel is situated in a quiet area and has a pleasing appearance from afar and close up. It has ample parking spaces.
The hotel was certainly five star: the reception desk was very good, having everything ready for us on check in; the housekeeping ladies were very efficient and amenable to adjusting their hours of cleaning to accommodate tired hockey players who had to sleep in late or sleep in the afternoon; the room was spotless and, although we hung our towels up each morning, to say we did not need clean ones, they were always changed anyway; the wi-fi worked well; we had a good view from the second floor and a quiet room; and the beds and pillows were comfortable.
There is a rather odd-shaped indoor pool, which is not much use if you want to swim lengths, but fine for kids to play in.
The npn-owned restuarant was fair, but not up to the same standard as the hotel, service being slow and the menu being ho-hum, i.e. low average.
However, there is a non-owned pub, which is owned and run by Fritz (that's his last name, but what he goes by) which is simply superb and certainly up to the standard of a five-star hotel. Fritz is a wonderful man who celebrates and displays items and souvenirs of wartime Britain, hence the name of the pub, Churchill's.
All-in-all, we would obviously go back to this hotel if we were in the area.
One con, however, is that the only stores within two or more kilometres were a convenience store across the street and a liquor store next door. In other words, to get to any stores or entertainment, you do need a car. Or a taxi, which explains why there was always at least one cab sitting outside the main entrance.