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“Couldn't ask for more great” 5 of 5 stars
Review of Pinnacle Hotel At The Pier

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Pinnacle Hotel At The Pier
4.0 of 5 Hotel   |   138 Victory Ship Way, North Vancouver, British Columbia V7M 2E6, Canada   |  
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Hotel amenities
Ranked #1 of 11 Hotels in North Vancouver
cheshire
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
“Couldn't ask for more great”
5 of 5 stars Reviewed June 18, 2014

Stayed from 9th to 14th June . Stayed with friends and we both had harbour view rooms. Rooms were very clean, extremely comfortable bed. Fridge and microwave in room which was a bonus. Great coffee machine believe it was American make very nice. The balcony had great view over Lonsdale quay and hotel was a 5 minute walk to the seabus which took us to downtown Vancouver in 12 mins. The rooms had rooms looking over downtown Vancouver on opposite side of bay beautiful when lit at night. Ate in restaurant one night. Great food had steaks and salads good value too. Great stay thanks ! Also forgot to say we arrived 8hours late at 2am in the morning due to flight delays from Toronto and were greeted as though it was afternoon very pleasant and chatty.

Room Tip: Get harbour view rooms.
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  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review, June 19, 2014
Thank you, we are glad we were able to exceed your expectations.

Thank you, Petr Frcek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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573 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (224)
Date | Rating
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English first
Belen, New Mexico
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 18, 2014

Went for husbands birthday & vacation. The staff at the PInnacle were amazing very special treatment from cleaning staff to room service, we felt really comfortable there. Everything is so easy to get to, using the seabus was fun & the fresh market right down the road was FANTASTIC!!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review, June 19, 2014
Thank you, for your FANTASTIC!! review, much appreciated by our entire team

Thank you, Petr Frcek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SEATTLE
Top Contributor
116 reviews 116 reviews
60 hotel reviews
Reviews in 66 cities Reviews in 66 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed June 12, 2014 via mobile

My wife was at a conference at the Vancouver Convention Centre, and I went along for the trip, as I love Vancouver. The Pinnacle was a wonderful place for us to stay - my wife could hop on the Seabus to get to the conference, and I explored both North Van and downtown quite easily.

The hotel is very, very clean, convenient, and well-appointed. We found the staff quite helpful, and were very comfortable in our room. We did get a waterside room, and enjoyed watching the harbour at all hours of the day. Stunning views of downtown Vancouver.

For a very reasonable price, therefore, we enjoyed a peaceful, beautiful stay, and were away from the hustle of downtown at night. We highly recommend the Pinnacle!

Stayed June 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review, June 13, 2014
Thank you, and yes Pinnacle at the Pier in North Vancouver is the new downtown, offering a great calming retreat in the evening, yet being just a 12 min seabus ride away from all the temptations Vancouver has to offer.

Thank you, Petr
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Jasper, Georgia
Senior Contributor
41 reviews 41 reviews
30 hotel reviews
Reviews in 31 cities Reviews in 31 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 7, 2014

We were very skeptical about the hotel when we arrived because our GPS took us there by way of the working (and slightly run-down) shipyards. The reception staff must have thought we were crazy because the area is funky, fun and very affluent. Access to Vancouver proper is very easy with the 15 min. SeaBus and driving up to Whistler was a breeze. The room was lovely with a great view of the harbor and the Vancouver lights. The desk staff were probably one of the best we've ever encountered at a hotel. They happily answered all our inquiries, gave us directions, and even printed out a multi-page Google map to get us through Vancouver to the ferry on a holiday weekend. We would absolutely recommend the Pinnacle to anyone visiting Vancouver. One thing: skip the hotel's restaurant--there are dozens of great little restaurants well within walking distance.

Room Tip: Get a room with a water view--it's well worth it.
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review, June 9, 2014
Thank you, and yes we have a great location and amazing hospitality team.

Thank you, Petr Frcek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed May 29, 2014

Great views. We have stayed here 3-4 times over the last couple years and have always enjoyed our stays. Rooms are clean and well appointed. The staff is friendly and helpful. Very handy for walking to the market and nearby shops.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review, May 30, 2014
Thank you for your great review, and yes our location is extremely convenient and in close proximity to all attractions Vancouver has to offer.

Thank you, Petr Frcek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

I stayed at the Pinnacle at the Pier with my husband this past weekend for a staycation. Staff were friendly and attentive and the room was gorgeous! Bright, airy, with a view of the water (I highly recommend the nominal upgrade to waterview room). Its steps away from a bunch of fantastic restaurants: the District and Quattro di Gusto right across the street, El Matador just around the corner and their own Pier 7 restaurant on the water which served up great breakfasts with fantastic views in the morning.

Its also just a quick seabus ride to downtown Vancouver - great place to stay if visiting to see sights on both the north shore and downtown.
I would certainly stay here again.

Room Tip: Definitely upgrade to a waterfront room.
See more room tips
  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review, May 29, 2014
Thank you for your review and hope to see you soon for another staycation.

Thank you, Petr Frcek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saskatchewan
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 28, 2014

Perfectly situated with easy access to downtown. Friendly service, very accommodating. Clean, modern, well appointed rooms. Nearby market, food trucks and entertainment were a delight. Stunning views! Couldn't have chosen a better hotel for a business trip accompanied by my young family! When we arrived, our suite was already prepared with a play pen for our baby (set with extra linens, cloths and baby toiletries) and the pullout bed ready for our toddler. Would stay here again and again!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review, May 29, 2014
Thank you for your review and vote of confidence.

Thank you, Petr Frcek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pinnacle Hotel At The Pier

Address: 138 Victory Ship Way, North Vancouver, British Columbia V7M 2E6, Canada
Phone Number:
Location: Canada > British Columbia > North Vancouver
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in North Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pinnacle Hotel At The Pier 4*
Number of rooms: 106
Official Description (provided by the hotel):
Pinnacle Hotel at the Pier is a full service boutique Hotel located seaside and minutes from downtown Vancouver. Our 105 elegantly appointed guestrooms blend contemporary decor, boutique extras and a hint of alluring local history. Enjoy breathtaking views, warm full service hospitality and resort like amenities which includes our 25 meter 5 lane pool. ... more   less 
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