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“Friendly, convenient” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Riverport

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Holiday Inn Express Hotel & Suites Riverport
2.5 of 5 Hotel   |   10688 No. 6 Road | at Steveston Highway, Richmond, British Columbia V6W 1E7, Canada   |  
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Ranked #2 of 24 Hotels in Richmond
Calgary
Top Contributor
69 reviews 69 reviews
44 hotel reviews
Reviews in 24 cities Reviews in 24 cities
29 helpful votes 29 helpful votes
“Friendly, convenient”
4 of 5 stars Reviewed November 12, 2012

I stay here often and it is nice to be able to walk to a nearby pub and also a decent restaurant. Staff is friendly, hotel is well kept. Its the room heating that has me baffled. I had to set the temp to 80F, which you would think at some point the room would be too hot. Not so, it was still cold by the desk, which is near the outside wall, yet the heater had shut itself off. It's happened in more than 1 room, and while not a problem in warmer months, I'm hoping it isn't like that in my next room. It's getting cold outside.

Room Tip: Rooms with beds are a good choice.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... R, Chief Engineer at Holiday Inn Express Hotel & Suites Riverport, responded to this review, November 21, 2012
Thank you for taking the time out and writing a review on our property. We truly appreciate your business and feedback.

If the temperature is set on 80F, and is also set on cool, it will not operate. For your future stays, please advise the front desk and they will be more than happy to address it right away to make sure you have a comfortable nights rest.

Please let me know if you have any questions.

Best regards,

Lito Fernando
Chief Engineer
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488 reviews from our community

Traveler rating
    275
    166
    31
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
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English first
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 7, 2012

Very nice, new hotel in plaza with lots of recreation facilities: ice rink, indoor water park, bowling etc. We had a 1bed Jr suite for the four of us and it had a great deal of space. Breakfast was pretty good and staff were extremely friendly and helpful. Beautiful lobby and free wifi in rooms was great. Only slight problem was the distance from the airport as we thought it was an airport hotel. However there was complimentary shuttle bus to pick us up an then take us back the next day. This was a 20min ride though. Would highly recommend.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... R, Director of Sales at Holiday Inn Express Hotel & Suites Riverport, responded to this review, November 13, 2012
Hello Steph,

Thank you for sharing your experience at the Holiday Inn Express Riverport.

It is truly great to hear that you had a really enjoyable stay in your 1 bedroom King Junior suite and that you were really happy with our staff and I will share your great experience with them.

Although we are a bit further from the Vancouver International Airport, our complimentary shuttle does not make any other stops. The hotels closer to the Vancouver International Airport share their shuttle bus with 1-2 other hotels; therefore, it may become a longer ride.

We look forward to your next visit.

Have a great day
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Calgary, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 18, 2012

I've stayed at this hotel a few times in the last couple of years and each stay has been great. The rooms are clean and the rates are competitive. The location is great for events at the neighboring arena and there are many things to do in the area in terms of entertainment and restaurants. The staff is extremely accommodating and very friendly. Navi in the reservations group was awesome to deal with and was a huge help! Will definitely stay here again in the future.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario, Canada
Top Contributor
50 reviews 50 reviews
16 hotel reviews
Reviews in 32 cities Reviews in 32 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 18, 2012

Good overall hotel, just a little off the beaten path. Nice rooms, newly built hotel. Staff is very friendly and accommodating. Free included breakfast is a nice touch. Usually stay at the location on Cambie. This one is a better

  • Stayed September 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kamloops
Top Contributor
114 reviews 114 reviews
38 hotel reviews
Reviews in 36 cities Reviews in 36 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed October 17, 2012

This hotel backs onto a very busy bridge and highway and is in between two flight paths for YVR. However, there are only rooms on the West side of the building so the wall and hallway do a very good job handling the traffic noise. You will hear the rumble of the jets (although there is a night curfew) but they do not pass directly overhead. This is something you will get anywhere in Richmond.

Overall the hotel represents great value with decent parking and breakfast included. There is not much within walking distance but there is a shuttle to the airport. If you want to explore you will need a car.

Room Tip: The rooms all face west and there are no nightclubs or major noise producers on the ground level. Y...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitby, Canada
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed October 3, 2012

My wife and I stayed at this hotel for one night because it was a convenient location to catch the next morning ferry to Nanaimo from Tsawwasen. Upon arrival we we told that we had been upgraded to a Jacuzzi room. Unfortunately this room was on the second floor directly over the entrance with noise from vehicles and people entering and leaving frequently during the evening and early morning. The room was large, clean and modern with a king bed, Wifi, fridge, microwave and flat screen TV. The location, next to a skating rink complex was remote from restaurants which required a considerable drive several kilometers west to a large shopping district. Upon retiring and again early next morning there was an annoying deep humming sound and furniture scrapping noises that made undisturbed sleeping difficult. Would be reluctant to stay here again.

  • Stayed September 2012, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... R, Director of Sales at Holiday Inn Express Hotel & Suites Riverport, responded to this review, October 22, 2012
Dear Mr. Morris,

Thank you for your feedback; we really appreciate you taking time to share your experience.
I am really happy to hear our front desk was able to provide a complementary upgrade to our beautiful spa suite, however, we apologize that you and your wife were unable to have a comfortable night’s sleep. We have several spa suites throughout the hotel, please be assure that if the front desk was aware we could have relocated you and your wife to another spa suite.

Our location is great and central for any guest flying into the Vancouver International Airport, Hwy 99, Hwy 91 and the Knight Street Bridge and it is great to hear that it was convenient for your morning commute to Tsawwessen. We have some great restaurants minutes away from us at the Ironwood Plaza, which it sounds like you had a chance to enjoy. However, we also have some great options within our parking lot as well. We have The Old Spaghetti Factory, Stanley’s Sports Bar & Grill and the Big River Brew Pub and if you looking for a quick bit, we have Subway, New York Fries, Burger King and Pizza Pizza.

Once again thank you for your feedback.

Please advise me if you have any questions.

Navi Dhillon
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CONCORD
Top Contributor
165 reviews 165 reviews
44 hotel reviews
Reviews in 68 cities Reviews in 68 cities
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed September 28, 2012

I stayed at this hotel twice in August and both times were excellent. It is a very new hotel and the rooms were in excellent condition. It is extremely well located near a number of restaurants in an entertainment complex and is just minutes, by car, from a variety of other restaurants and grocery stores. Plus, the access to Highway 99 is about 2 minutes away. All in all, an excellent choice.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Riverport

Address: 10688 No. 6 Road | at Steveston Highway, Richmond, British Columbia V6W 1E7, Canada
Phone Number:
Location: Canada > British Columbia > Richmond
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Richmond
#2 Romantic Hotel in Richmond
#2 Business Hotel in Richmond
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Riverport 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express & Suites Riverport | Richmond! Amenities: Only the best for you - our hotel offers a complimentary on-demand 24/hour airport shuttle (call for pick-up), free parking, a complimentary Express Start Hot Buffet Breakfast, free high-speed wireless and wired internet as well as complimentary local calls. Relax after a hard days work or go for a leisure swim in the pool or dip in the hot tub or simply fit in a last minute workout in our fitness centre. Planning a meeting? Look no further. The property offers spacious and technology-friendly meeting rooms equipped for any size group. Our staff are warm, attentive, and ready to help your event run flawlessly. Our Executive Boardroom is perfect for small groups of up to 14 people while our Banquet Hall seats up to 90. Area: You'll love our location as we are conveniently located near several local attractions and business centres as well as to Vancouver and (YVR) Vancouver International Airport. Travellers enjoy staying at our hotel as they experience everything the Richmond and Vancouver area has offer. Our hotel is perfect for families or Business Travel in Metro Vancouver because we are just steps from the Richmond Ice Center, Watermania, and Riverport Sports & Entertainment Complex. Numerous restaurants including two fabulous pubs and 19 movie theatres and, bowling are within walking distance. Nature lovers can tour the Vancouver Aquarium or explore the many parks in the area. Historic Steveston in Richmond and Gastown in Downtown Vancouver, just minutes from our Richmond hotel, offer visitors a glimpse into the past. Here for business? You'll appreciate our proximity to Ironwood Business Park, Crestwood Corporate Center, Annacis Island, Tilbury Business Area and Richmond General Hospital. Our hotel in Richmond, BC is perfect for business travellers who plan to attend meetings in Richmond or Vancouver. Rooms: Designed with you in mind, all our rooms come complete with a fridge, microwave and coffee/tea station. Looking for a little extra room? Then you'll absolutely love our suites. Specialty rooms and Executive Suites to suit your needs - full kitchen; one and two bedroom suites (fully equipped apartment style), in-room Spa Suites, Junior Suites for the Executives, Kitchen Studio Kings, three fully ADA Accessible rooms and Standard King or Two Bedroom Queens rooms are also available. Stay connected with high-speed internet access as well as efficient by using our media hubs allowing you to connect to the TV wirelessly via HDMI plug-in or bluetooth (only available in our Executive Suites). Something for everyone - looking forward to having you! ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Riverport
Holiday Inn Express Riverport
Holiday Inn Richmond
Richmond Holiday Inn

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