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Holiday Inn Express Hotel & Suites Riverport: Traveler Reviews

2.5 of 5
10688 No. 6 Road | at Steveston Highway, Richmond, British Columbia V6W 1E7, Canada
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Holiday Inn Express Hotel & Suites Riverport
Ranked #2 of 25 hotels in Richmond
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231 reviews from our community

Traveler rating
    145
    68
    10
    4
    4
See reviews for
Families
87
 
Couples
54
 
Solo
21
 
Business
44
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Calgary
Top Contributor
53 reviews 53 reviews
35 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
“Friendly, convenient”
4 of 5 stars Reviewed November 12, 2012

I stay here often and it is nice to be able to walk to a nearby pub and also a decent restaurant. Staff is friendly, hotel is well kept. Its the room heating that has me baffled. I had to set the temp to 80F, which you would think at some point the room would be too hot. Not so, it was still cold by the desk, which is near the outside wall, yet the heater had shut itself off. It's happened in more than 1 room, and while not a problem in warmer months, I'm hoping it isn't like that in my next room. It's getting cold outside.

Room Tip: Rooms with beds are a good choice.
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... R, Chief Engineer at Holiday Inn Express Hotel & Suites Riverport, responded to this review
November 21, 2012
Thank you for taking the time out and writing a review on our property. We truly appreciate your business and feedback.

If the temperature is set on 80F, and is also set on cool, it will not operate. For your future stays, please advise the front desk and they will be more than happy to address it right away to make sure you have a comfortable nights rest.

Please let me know if you have any questions.

Best regards,

Lito Fernando
Chief Engineer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Great hotel but a little far from YVR airport”
5 of 5 stars Reviewed November 7, 2012

Very nice, new hotel in plaza with lots of recreation facilities: ice rink, indoor water park, bowling etc. We had a 1bed Jr suite for the four of us and it had a great deal of space. Breakfast was pretty good and staff were extremely friendly and helpful. Beautiful lobby and free wifi in rooms was great. Only slight problem was the distance from the airport as we thought it was an airport hotel. However there was complimentary shuttle bus to pick us up an then take us back the next day. This was a 20min ride though. Would highly recommend.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... R, Director of Sales at Holiday Inn Express Hotel & Suites Riverport, responded to this review
November 13, 2012
Hello Steph,

Thank you for sharing your experience at the Holiday Inn Express Riverport.

It is truly great to hear that you had a really enjoyable stay in your 1 bedroom King Junior suite and that you were really happy with our staff and I will share your great experience with them.

Although we are a bit further from the Vancouver International Airport, our complimentary shuttle does not make any other stops. The hotels closer to the Vancouver International Airport share their shuttle bus with 1-2 other hotels; therefore, it may become a longer ride.

We look forward to your next visit.

Have a great day
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Calgary, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Great hotel, great staff”
5 of 5 stars Reviewed October 18, 2012

I've stayed at this hotel a few times in the last couple of years and each stay has been great. The rooms are clean and the rates are competitive. The location is great for events at the neighboring arena and there are many things to do in the area in terms of entertainment and restaurants. The staff is extremely accommodating and very friendly. Navi in the reservations group was awesome to deal with and was a huge help! Will definitely stay here again in the future.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
“First time here, nice place”
4 of 5 stars Reviewed October 18, 2012

Good overall hotel, just a little off the beaten path. Nice rooms, newly built hotel. Staff is very friendly and accommodating. Free included breakfast is a nice touch. Usually stay at the location on Cambie. This one is a better

  • Stayed September 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kamloops
Top Contributor
77 reviews 77 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
31 helpful votes 31 helpful votes
“Quieter Than You Would Think”
5 of 5 stars Reviewed October 17, 2012

This hotel backs onto a very busy bridge and highway and is in between two flight paths for YVR. However, there are only rooms on the West side of the building so the wall and hallway do a very good job handling the traffic noise. You will hear the rumble of the jets (although there is a night curfew) but they do not pass directly overhead. This is something you will get anywhere in Richmond.

Overall the hotel represents great value with decent parking and breakfast included. There is not much within walking distance but there is a shuttle to the airport. If you want to explore you will need a car.

Room Tip: The rooms all face west and there are no nightclubs or major noise producers on the ground level. Y...
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Holiday Inn Express Hotel & Suites Riverport

Also Known As:
Holiday Inn Express Hotel And Suites Riverport
Holiday Inn Express Riverport
Holiday Inn Richmond
Richmond Holiday Inn
Address: 10688 No. 6 Road | at Steveston Highway, Richmond, British Columbia V6W 1E7, Canada
Phone Number:
Region: Canada > British Columbia > Richmond
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Richmond
#2 Business Hotels in Richmond
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
: Only the best for you: Free 24hr Airport Shuttle (call for pick-up) on-demand personal service; free hot buffet breakfast, free parking and internet, free local calls plus all our large rooms have Fridge, Microwave & Coffee/Tea station. Swimming pool, hot tub and fitness for you too. Welcome to our Riverport - Richmond, British Columbia Hotel; The newest Holiday Inn Express Hotel & Suites in Richmond, BC offers you convenient access to local attractions and businesses as well as to Vancouver, YVR Vancouver International Airport, 11 km away. Travelers enjoy staying at our Richmond, BC hotel as they experience everything the Vancouver area has offer. Our hotel is perfect for families or Business Travel in Metro Vancouver because we are just steps from the Richmond Ice Center, Watermania, Riverport Sports & Entertainment Complex. Numerous restaurants, two fabulous pubs and 19 movie theatres IMAX, bowling are within walking distance. Nature lovers can tour the Vancouver Aquarium or explore the many parks in the area. Historic Steveston and Gastown in downtown Vancouver, just minutes from our Richmond hotel, offer visitors a glimpse into the past. With convenient access to Ironwood Business Park, Crestwood Corporate Center, Annacis Island, Tilbury Business Area and Richmond General Hospital, our hotel in Richmond, BC is perfect for business travelers who plan to attend meetings in Richmond or Vancouver. The complimentary high-speed Internet access will keep you connected. During your stay, be sure to enjoy a swim in the heated indoor pool, relax in the whirlpool or workout in the fitness centre. Enjoy a complimentary hot breakfast every morning, and check out our great Richmond BC hotel's deals today. Specialty rooms and suites to suit all – Full kitchen 1 or 2 bedrooms (fully equipped apartment style) SPA in room Suites, Junior Suites for the Executives, Kitchen Studio King, 3 fully ADA Accessible rooms and King or 2 Queens rooms available. Something for everyone – even 2 great meeting rooms. ... more   less 
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