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Holiday Inn Express Hotel & Suites Riverport: Traveler Reviews

2.5 of 5
10688 No. 6 Road | at Steveston Highway, Richmond, British Columbia V6W 1E7, Canada
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Holiday Inn Express Hotel & Suites Riverport
Ranked #2 of 25 hotels in Richmond
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232 reviews from our community

Traveler rating
    146
    68
    10
    4
    4
See reviews for
Families
87
 
Couples
55
 
Solo
21
 
Business
44
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
“First time here, nice place”
4 of 5 stars Reviewed October 18, 2012

Good overall hotel, just a little off the beaten path. Nice rooms, newly built hotel. Staff is very friendly and accommodating. Free included breakfast is a nice touch. Usually stay at the location on Cambie. This one is a better

  • Stayed September 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kamloops
Top Contributor
77 reviews 77 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
31 helpful votes 31 helpful votes
“Quieter Than You Would Think”
5 of 5 stars Reviewed October 17, 2012

This hotel backs onto a very busy bridge and highway and is in between two flight paths for YVR. However, there are only rooms on the West side of the building so the wall and hallway do a very good job handling the traffic noise. You will hear the rumble of the jets (although there is a night curfew) but they do not pass directly overhead. This is something you will get anywhere in Richmond.

Overall the hotel represents great value with decent parking and breakfast included. There is not much within walking distance but there is a shuttle to the airport. If you want to explore you will need a car.

Room Tip: The rooms all face west and there are no nightclubs or major noise producers on the ground level. Y...
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitby, Canada
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
“Not Perfect”
2 of 5 stars Reviewed October 3, 2012

My wife and I stayed at this hotel for one night because it was a convenient location to catch the next morning ferry to Nanaimo from Tsawwasen. Upon arrival we we told that we had been upgraded to a Jacuzzi room. Unfortunately this room was on the second floor directly over the entrance with noise from vehicles and people entering and leaving frequently during the evening and early morning. The room was large, clean and modern with a king bed, Wifi, fridge, microwave and flat screen TV. The location, next to a skating rink complex was remote from restaurants which required a considerable drive several kilometers west to a large shopping district. Upon retiring and again early next morning there was an annoying deep humming sound and furniture scrapping noises that made undisturbed sleeping difficult. Would be reluctant to stay here again.

  • Stayed September 2012, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask BMorris2011 about Holiday Inn Express Hotel & Suites Riverport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... R, Director of Sales at Holiday Inn Express Hotel & Suites Riverport, responded to this review
October 22, 2012
Dear Mr. Morris,

Thank you for your feedback; we really appreciate you taking time to share your experience.
I am really happy to hear our front desk was able to provide a complementary upgrade to our beautiful spa suite, however, we apologize that you and your wife were unable to have a comfortable night’s sleep. We have several spa suites throughout the hotel, please be assure that if the front desk was aware we could have relocated you and your wife to another spa suite.

Our location is great and central for any guest flying into the Vancouver International Airport, Hwy 99, Hwy 91 and the Knight Street Bridge and it is great to hear that it was convenient for your morning commute to Tsawwessen. We have some great restaurants minutes away from us at the Ironwood Plaza, which it sounds like you had a chance to enjoy. However, we also have some great options within our parking lot as well. We have The Old Spaghetti Factory, Stanley’s Sports Bar & Grill and the Big River Brew Pub and if you looking for a quick bit, we have Subway, New York Fries, Burger King and Pizza Pizza.

Once again thank you for your feedback.

Please advise me if you have any questions.

Navi Dhillon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CONCORD
Top Contributor
64 reviews 64 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
31 helpful votes 31 helpful votes
“Very good hotel”
5 of 5 stars Reviewed September 28, 2012

I stayed at this hotel twice in August and both times were excellent. It is a very new hotel and the rooms were in excellent condition. It is extremely well located near a number of restaurants in an entertainment complex and is just minutes, by car, from a variety of other restaurants and grocery stores. Plus, the access to Highway 99 is about 2 minutes away. All in all, an excellent choice.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglaston, New York
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
“Good Stay but far from Vancouver”
4 of 5 stars Reviewed September 27, 2012

The hotel was good but the breakfast was a little bland. It is situated quite a distance from Vancouver but if you have a car if is OK. Disappointed that they did not provide a Holiday Inn member welcome bag (other Holiday Inn hotels offered such a bag)

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
Ask Noodlequeen about Holiday Inn Express Hotel & Suites Riverport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... R, Director of Sales at Holiday Inn Express Hotel & Suites Riverport, responded to this review
September 28, 2012
Thank you for posting a review of our property. Your comments are genuinely appreciated and our team takes great pride to make your stay more enjoyable and pleasant. We offer a great variety in our breakfast selection, however, if there is an item that you would like to see added to our complimentary full hot breakfast, we would love to hear your suggestion. You may email me at sales@hierichmond.com. To refresh your memory, we have the following items in our breakfast buffet:

- Cereal
- Muffins
- Bagels
- Egg Omelet
- 1 of the following (Bacon, Sausage or Ham)
- Pancake
- Bread
- Cinnamon Buns
- Yogurt
- Banana’s, Oranges and Apples
- Apple and Orange Juice
- Regular and Decaf Coffee
- Tea

Our complimentary full hot breakfast times are Monday to Friday - 6:30am-9:30am and Saturday and Sunday - 7:00am-10:00am. If you require breakfast-to-go, we could prepare them and they can be picked up at the front desk at the indicated time. Bags-to-go include a muffin, juice box and a fruit.

All of the Holiday Inn Express hotels are independently owned and provide various Priority Club Rewards membership benefits. I am excited to advise you that we provide complementary upgrades to one of our beautiful suites if available, early and/or late check-outs to our Priority Club members, and a newspaper to the door.

Thank you again for taking time to share your experience.
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Additional Information about Holiday Inn Express Hotel & Suites Riverport

Also Known As:
Holiday Inn Express Hotel And Suites Riverport
Holiday Inn Express Riverport
Holiday Inn Richmond
Richmond Holiday Inn
Address: 10688 No. 6 Road | at Steveston Highway, Richmond, British Columbia V6W 1E7, Canada
Phone Number:
Region: Canada > British Columbia > Richmond
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Richmond
#2 Family Hotels in Richmond
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
: Only the best for you: Free 24hr Airport Shuttle (call for pick-up) on-demand personal service; free hot buffet breakfast, free parking and internet, free local calls plus all our large rooms have Fridge, Microwave & Coffee/Tea station. Swimming pool, hot tub and fitness for you too. Welcome to our Riverport - Richmond, British Columbia Hotel; The newest Holiday Inn Express Hotel & Suites in Richmond, BC offers you convenient access to local attractions and businesses as well as to Vancouver, YVR Vancouver International Airport, 11 km away. Travelers enjoy staying at our Richmond, BC hotel as they experience everything the Vancouver area has offer. Our hotel is perfect for families or Business Travel in Metro Vancouver because we are just steps from the Richmond Ice Center, Watermania, Riverport Sports & Entertainment Complex. Numerous restaurants, two fabulous pubs and 19 movie theatres IMAX, bowling are within walking distance. Nature lovers can tour the Vancouver Aquarium or explore the many parks in the area. Historic Steveston and Gastown in downtown Vancouver, just minutes from our Richmond hotel, offer visitors a glimpse into the past. With convenient access to Ironwood Business Park, Crestwood Corporate Center, Annacis Island, Tilbury Business Area and Richmond General Hospital, our hotel in Richmond, BC is perfect for business travelers who plan to attend meetings in Richmond or Vancouver. The complimentary high-speed Internet access will keep you connected. During your stay, be sure to enjoy a swim in the heated indoor pool, relax in the whirlpool or workout in the fitness centre. Enjoy a complimentary hot breakfast every morning, and check out our great Richmond BC hotel's deals today. Specialty rooms and suites to suit all – Full kitchen 1 or 2 bedrooms (fully equipped apartment style) SPA in room Suites, Junior Suites for the Executives, Kitchen Studio King, 3 fully ADA Accessible rooms and King or 2 Queens rooms available. Something for everyone – even 2 great meeting rooms. ... more   less 
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