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“Great Hotel and Great Value” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Riverport

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Holiday Inn Express Hotel & Suites Riverport
2.5 of 5 Hotel   |   10688 No. 6 Road | at Steveston Highway, Richmond, British Columbia V6W 1E7, Canada   |  
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Ranked #2 of 24 Hotels in Richmond
Brampton, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Great Hotel and Great Value”
4 of 5 stars Reviewed September 20, 2012

My wife and I along with my in-laws and sister law stayed at this hotel for 4 nights and 5days while visiting family in BC. It was close to the airport and not far from where family members were situated. We purchased 2 rooms with 2 Queen beds in each room. Rooms were clean and well prepared. The temperature was perfect most of the time and could be adjusted easily without problems. The morning hot breakfast buffet was large with a lot of variety. We purchased this hotel booking in a package deal from travelocity.ca along with our flights and rental car. It was a great value deal. If ever we return to BC, I wouldn't hesitate to stay here.

Only issue we had - was that there was little parking spaces available. Most evenings after returning from our outings, we had to park opposite the hotel near a Silvercity movie theatre which wasn't far but slightly inconvenient when walking with a few suitcases.

Room Tip: Become a priority hotel rewards member and you can check out late on your last day. Check out is 11...
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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488 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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Hockley, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 18, 2012

We were very pleasantly surprised by this hotel. The first appearance of the hotel next to an ice rink and cinema complex plus car storage lots was deceptive. We received a warm welcome at reception and were very pleasantly surprised by the quality of the room which included a fridge and a microwave. A very satisfactory breakfast is provided in an attractive room. The only downside was the noise from trucks which seem to use an adjacent road as a short cut - this probably only effects the rooms at the front of the hotel.. There is ample free parking and the hotel provides a free shuttle bus to Vancouver International airport.

Room Tip: Ask for a quiet one.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Vancouver, Canada
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 17, 2012

I have used this hotel on a few different occasions (late night hockey next door, few too many beverages...) and would recommend it to anyone. Very clean and quiet, nice rooms, great breakfast and doesn't cost an arm and a leg to stay a night.

  • Stayed September 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 4, 2012

I LIVE in the area (well 45 minutes from this hotel) but chose to stay here as a friend was getting married during the weekend and it was a halfway point between the wedding location and his residence.

The hotel is in a more Industrial/Commercial area than you would expect from the average hotel location. This DOESN'T detract from its desirability. The hotel sits on the property adjacent to a Ciniplex Movie Theatre and is across the street from 2 great Eateries (including a Pub/Micro Brewery) and bowling alley. Other amenities are also within a couple minutes drive.

The Hotel lobby is well kept with a waterfall a small sitting area and a business centre. The breakfast service area is immediately adjacent to the front desk and there is also a small "tuck shop" service provided where you can get munchies, sandwiches, pop or water and charge it back to your room if you like. Conveniently enough there is also an ATM if you need to withdraw some much needed cash.

Staff are attentive and polite, very efficient and helpful and the check-in process was flawless. I received my complimentary gift for being a Priority Club Member (which I recommend everyone to enroll in if you are a frequent traveler) and was thanked for my loyalty to Priority Club and it's member hotels.

Off to my room, a south facing King Spa Suite. The room is ample in size with a single King Size bed, large flat screen TV, a table/workstation, a single seat chair and ottoman, as well a a couple end tables. The TV sat on top of a unit which housed a small microwave and a bar fridge.

The bathroom, off to your immediate right when you enter the room was nicely appointed with a shower staff, single toilet and sink but the highlight was the Jacuzzi spa bathtub on an angle in the corner of the room which had a set of fold open french doors opening into the main part of the hotel room. You could literally lay back and enjoy a hot tub/Jacuzzi experience in your room while watching the TV or a Movie...bliss!

Housekeeping is attentive to your needs - feel free to ask for anything you may have forgotten. They are very respectful of your posted signs (do not disturb, etc) and are more than happy to come up later and make your room if you've been out late and want to sleep in.

The hotel also features and indoor fitness centre including a gym, pool and hot tub. There's also a patio area (outdoor) beside the pool room which has tables and chairs with umbrellas which you can lounge at during the day. Pool is open 6am to 10pm so more than reasonable access to this amenity.

I didn't participate in the complimentary breakfast bar they set up off the lobby each day so I will refrain from commenting other that to say that I have stayed at many Holiday Inn's which offer this and the food has always been tasty, hot, and of reasonable variety so as to please most people.

On check out day, my invoice was slid under the door waiting for me as I left the room. Accurate and complete I asked them to go ahead and process the payment and within 3 minutes of reaching the front desk I was on my way.

A courteous and professional staff, an excellent rest away from home, I would be happy to recommend this facility to others.

Room Tip: South Facing King Spa Rooms are an EXCELLENT added bonus for the difference in cost.
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  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrison Hot Springs, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed September 3, 2012

Free parking and free Airport Shuttle, combined with excellent services, value and comfort.
The hotel is situated walking distance from restaurants, movie theatres, pubs, and several family entertainment venues. The location was quiet for sleeping. The hotel was clean and very attractive.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 30, 2012

I've stayed at a lot of Holiday Inns before. This one certainly meets the typical Holiday Inn standard. All in all, my stay there was very pleasant. There were no surprises. The staff was friendly and helpful. The room was spacious and clean. Swimming in the pool and soaking in the hot tub were nice things to do after a long day of driving. The only nitpick I have was that they ran out of bacon and omelette at breakfast. Go down there early.

  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
calgary
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 24, 2012

great room that they even let me check in early. got great advice from the front desk attendant for dinner ideas. the hotbreakfast served on the main floor is a great addition to the stay as well. but be advised, the room we stayed in had only a shower, no bath tub, made it tough to give the baby a bath, but the sink was a decent substitute.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... R, Director of Sales at Holiday Inn Express Hotel & Suites Riverport, responded to this review, August 28, 2012
Dear Mike,

Thank you for posting a review on our property, the Holiday Inn Express Riverport. I am glad we were able to accommodate your early check-in request. Our front desk team is great and enjoys the opportunity to assist our guests whether it is with dinner recommendations, directions, or early check-in/check-out requests, the team will ensure you have a great stay. We are also very pleased to hear that the room accommodations were great, however, I am sorry to hear the inconvenience you experienced with the stand-in shower. Due to a high demand from our corporate travellers who prefer stand-in showers we have stand-in showers in our Deluxe King rooms, however, I am happy to advise you that we do still have lots of rooms available with bath tubs. When booking your future reservation, please advise the hotel that you would like to request a room with a bath tub. The feedback we receive from our valued guests, like you, enables us to improve areas and take the necessary actions to ensure similar situations can be avoided in the future. We welcome any opportunity to improve.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Riverport

Address: 10688 No. 6 Road | at Steveston Highway, Richmond, British Columbia V6W 1E7, Canada
Phone Number:
Location: Canada > British Columbia > Richmond
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Richmond
#2 Romantic Hotel in Richmond
#2 Business Hotel in Richmond
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Riverport 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express & Suites Riverport | Richmond! Amenities: Only the best for you - our hotel offers a complimentary on-demand 24/hour airport shuttle (call for pick-up), free parking, a complimentary Express Start Hot Buffet Breakfast, free high-speed wireless and wired internet as well as complimentary local calls. Relax after a hard days work or go for a leisure swim in the pool or dip in the hot tub or simply fit in a last minute workout in our fitness centre. Planning a meeting? Look no further. The property offers spacious and technology-friendly meeting rooms equipped for any size group. Our staff are warm, attentive, and ready to help your event run flawlessly. Our Executive Boardroom is perfect for small groups of up to 14 people while our Banquet Hall seats up to 90. Area: You'll love our location as we are conveniently located near several local attractions and business centres as well as to Vancouver and (YVR) Vancouver International Airport. Travellers enjoy staying at our hotel as they experience everything the Richmond and Vancouver area has offer. Our hotel is perfect for families or Business Travel in Metro Vancouver because we are just steps from the Richmond Ice Center, Watermania, and Riverport Sports & Entertainment Complex. Numerous restaurants including two fabulous pubs and 19 movie theatres and, bowling are within walking distance. Nature lovers can tour the Vancouver Aquarium or explore the many parks in the area. Historic Steveston in Richmond and Gastown in Downtown Vancouver, just minutes from our Richmond hotel, offer visitors a glimpse into the past. Here for business? You'll appreciate our proximity to Ironwood Business Park, Crestwood Corporate Center, Annacis Island, Tilbury Business Area and Richmond General Hospital. Our hotel in Richmond, BC is perfect for business travellers who plan to attend meetings in Richmond or Vancouver. Rooms: Designed with you in mind, all our rooms come complete with a fridge, microwave and coffee/tea station. Looking for a little extra room? Then you'll absolutely love our suites. Specialty rooms and Executive Suites to suit your needs - full kitchen; one and two bedroom suites (fully equipped apartment style), in-room Spa Suites, Junior Suites for the Executives, Kitchen Studio Kings, three fully ADA Accessible rooms and Standard King or Two Bedroom Queens rooms are also available. Stay connected with high-speed internet access as well as efficient by using our media hubs allowing you to connect to the TV wirelessly via HDMI plug-in or bluetooth (only available in our Executive Suites). Something for everyone - looking forward to having you! ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Riverport
Holiday Inn Express Riverport
Holiday Inn Richmond
Richmond Holiday Inn

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