I chose this hotel because it had everything we needed. It was close to the airport where we left our car in long-term parking, they have a shuttle from the airport to the hotel, they had a handicap accessible room available to book, breakfast was included and they have a shuttle to the port for cruise departure. We arrived quite late after battling traffic through Seattle for 3 hours! When we went to check in, we asked for the handicap accessible room and were sent to a room someone had been smoking in and was not accessible. We were transferred to a second room, told it was accessible and it was not. When we complained to the front desk, they were sorry, (that of course changed everything-not!) they had no handicap accessible rooms left. The crazy part was some friends we made along the way were put into an accessible room and did not have ANY need for it! We were told the situation would be taken to a manager and we would receive an email "soon" with an answer. It is now a month since our stay and we have yet to hear anything from the hotel. Aside from these problems, the rooms are comfortable and clean, the hotel is indeed close to the airport, and the shuttle took us to the port. We were "comped" breakfast at the nearby Denny's. We ordered waffles which arrived at our table so cold, butter would not melt on them and they took forever to get. Not much of a consolation prize!
- Also Known As:
- Sandman Signature Richmond
- Official Description (provided by the hotel):
- Elegance, Relaxation, and Comfort await you at the Sandman Signature Hotel & Resort - Vancouver Airport. Located just mintues from Vancouver International Airport, the property is ideal for business and leisure travelers alike. Guests will be greeted with exceptional services and amenities including luxurious rooms, complimentary high speed internet access and airport shuttle, Indoor Swimming Pool, Hot Tub & 225 foot long water slide, fitness centre, Indoor Tennis and Squash Courts. By harmonizing our legendary Sandman Service and Amenities with fresh contemporary design, our guests will experience a refined yet unpretentious quality reflected in the details and service. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Hotels.com, Priceline, Expedia, Tingo, TripOnline SA, Asiatravel.com Holdings, HotelTravel.com, Venere and Agoda so you can book your Sandman Signature Hotel Vancouver Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.