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“Great stopover hotel” 5 of 5 stars
Review of Holiday Inn Vancouver Airport

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Holiday Inn Vancouver Airport
3.0 of 5 Hotel   |   10720 Cambie Road, Richmond, British Columbia V6X 1K8, Canada (East Cambie)   |  
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Ranked #4 of 24 Hotels in Richmond
Red Deer, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
“Great stopover hotel”
5 of 5 stars Reviewed February 21, 2012

My wife and I stayed here overnight after a trip from Mexico. First impressions were good. Reliable shuttle, warm welcome, good food (restaurant attached), and clean rooms. All you can ask for really. The staff seemed really happy to be there which is not easy to find these days. Very helpful too! Would definately come back again.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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324 reviews from our community

Traveler rating
    165
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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English first
Nanaimo, Canada
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 15, 2012

This is a nice property. Clean rooms, close to the airport, friendy accomodating efficient staff, restaurant/bar attached. gated parking. Business center located in the seating area on the lobby is not optimum. Nothing much in the immediate area to walk to - BMW, MINI, used car dealer and McDonalds.

Room Tip: Firstly, the hotel is almost directly underneath the YVR flight path but it was not a problem once i...
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  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kelowna, Canada
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 10, 2012

I usually book my hotel through hotwire and I usually get the holiday Inn in Richomond. For the price that I get it for its unbelievable! Checking is always quick and easy. The staff at the front desk treat you like any other guests. I find some other hotels they treat you different when they know you booked from Hotwire but not Holiday Inn! They go out of their way to find me the best room suitable for my family.

Their rooms are always very clean. I have been to higher end hotels and its gross when the walls in bathroom are always messed. I had a no disturb sign on door therefore the cleaning ladies didn't bother us but they kindly left clean towels outside our door.

If you don't mind the location this is a very pleasant hotel to stay at. I never experiences any bad situations with this hotel. I would highly recommended!

Room Tip: If you are travelling with kids I would get the upgraded room for an extra 10 dollars. It has a micr...
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  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
british columbia
Top Contributor
105 reviews 105 reviews
56 hotel reviews
Reviews in 57 cities Reviews in 57 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed February 5, 2012

We have stayed here a few times on our travels, it tends to pop up on last minute opaque booking sites. The airport shuttle is dependable, check-in very easy and the hotel is bright and welcoming.

No surprises either positive or negative. I do like the choice of pillows available and the corporate makeover has smartened the brand up.

I find the Holiday Inn brand somewhat confusing though, as I too find the H I express gives more bang for the buck and is supposedly a lower category than the traditional HI. The only thing I would like to see here is either free access to a lobby computer or the ability to print boarding cards without a charge.

Restaurant on site is a nice pub style local with a great range of beers and pub style food.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Generalmanager3, General Manager at Holiday Inn Vancouver Airport, responded to this review, February 8, 2012
I am very happy to hear that you were pleased with our hotel. The Airport shuttle being dependable, check in easy and the hotel being bright and welcoming are things that we hope helped you get some rest.

The boarding pass printing is complementary at our front desk and I apologize if this was not offered to you.

I look forward to welcoming you back to The Holiday Inn Vancouver Airport on your next travels through Vancouver.

Andrew Maas
General Manager
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BC
Top Contributor
121 reviews 121 reviews
33 hotel reviews
Reviews in 42 cities Reviews in 42 cities
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed February 2, 2012

We have just stayed at this Holiday Inn as an overnight stop between flights. So on this visit, I was only in the room a total of 6.5 hours, as we had to get the shuttle for the airport at 5:40 am.

Shuttles arrived and departed on time and both drivers were friendly and courteous. The lovely lady from County Clare checked us in and we went up to a nicely appointed room with extremely comfy beds. Our room had two doubles, I generally prefer a King bed, but I had booked this hotel as a "Top Secret Pick", so took my chances.

It was nice to have the fridge and microwave in the room, as we did have some juice to get us going in the morning. There also was coffee made in the lobby in the early morning; I didn't have any, as there was only fake cream/edible oil. But really, that one little thing was the only thing I could complain about.

I have stayed at this hotel a few times over the past ten years with my children and have always enjoyed our time. Previous visits were when we chose to stay here, rather than in downtown Vancouver. It is just nice and peaceful in this location and I like the secure parking available to guests.

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Generalmanager3, General Manager at Holiday Inn Vancouver Airport, responded to this review, February 8, 2012
I am very happy to hear that you had a lovley stay with us and that "the lovely young lady from County Clare" left a lasting impression with you, she is a great addition to our team
.As you probably know we are one of the few hotels in the vancouver airport area that have secured parking. If you ever do need transport downtown we do offer complimentary shuttle to the sky train station which is only a few minutes away and from there it is a very short ride to Vancouver.

We look forward to welcoming you back in the future.

Andrew Maas
General Manager
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London, United Kingdom
Top Contributor
124 reviews 124 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
259 helpful votes 259 helpful votes
5 of 5 stars Reviewed January 22, 2012

I was welcome by a lovely Irish Receptionist. The room was upgraded with a lovely gesture in the room for me as a gesture of Platinum member.

The room is spacious. Clean. Bed was comfortable. Pillows are good.

Bathroom is spacious and clean. It's all modern and newly furnished.

Restaurant was yummy with reasonable HOTEL price.

Coffee in the room is lovely. There is no safe in the room. TV and high speed broadband were excellent. Overall, EXCELLENT Hotel

Room Tip: Ask for a king bed. It's so comfy
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  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 29, 2011 via mobile

As stated in subject plus friendly staff. Restaurant on site and McDos beside. Frankly rather a Ho Inn express by far though. You get a free breakfast (none here), wireless that works (ours dropped off incessantly so was useless), often a pool (none here for kids) and can at least print boarding pass and check email in lobby. 5$ for 20 minute inet use in "business center" (a computer in the lobby) at this non-express Ho Inn. Seriously?! The hotel looks cheap and stuck in the 90s with that kind of ploy. Sad as its is fairly upscale with friendly service not indicative of that kind of silly nickel and diming.

  • Stayed December 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Vancouver Airport

Address: 10720 Cambie Road, Richmond, British Columbia V6X 1K8, Canada
Phone Number:
Location: Canada > British Columbia > Richmond > East Cambie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Richmond
#3 Business Hotel in Richmond
#5 Family Hotel in Richmond
#9 Romantic Hotel in Richmond
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Vancouver Airport 3*
Number of rooms: 163
Official Description (provided by the hotel):
Closest Holiday Inn to the Vancouver Airport. Award-Winning Richmond, BC Hotel Offers Excellent Service For a comfortable stay in a well-appointed hotel, come visit the 100% nonsmoking Holiday Inn Vancouver Airport Hotel in Richmond, BC. Our hotel offers complimentary shuttle bus to the nearby Vancouver International Airport (YVR). Our hotel's location in Richmond puts you in close proximity to both Richmond and downtown Vancouver. Minutes away from the Riverport Sport and Entertainment complex. Spend the day exploring the historic Steveston fishing village, Richmond Centre, River Rock Casino, or head to Vancouver to see Gastown, Chinatown and the beautiful North Shore Mountains. If you're on business in Richmond, BC, our hotel's northern location will give you easy access to McKesson, BC Lotteries, MDSI, CSA Airport Executive Park, Crestwood Corporate Centre, Key West Business Park and the businesses around Vancouver Airport. Our hotel also has 1,900 sq. ft. of meeting space, a business centre and a separate business floor to meet your needs. With amenities like gated parking, our Fogg n' Sudds on-site restaurant and the fitness centre , we go beyond regular hotels near Vancouver to give you the comfort you deserve. Every room has free high-speed Internet access, an iPod clock radio, a cable TV, triple-sheeted bedding and a workspace, ergonomic chair and two-line phone. Our Vancouver Airport hotel's staff looks forward to welcoming you. ... more   less 
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Also Known As:
Holiday Inn Vancouver Airport Hotel Richmond
Holiday Inn Richmond
Richmond Holiday Inn

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