This was our first time staying at this hotel. I used hotwire.com for the accommodation and have never been disappointed until this place. Was travelling with my adult daughter to start off a trip to Mexico so needed to be near the airport and to have 2 beds.
The staff were great. The room was quiet. Fast check in by Ambrose and Johnny at the front desk. They also helped direct me to a great Japanese restaurant across the street where I walked to get some takeout. Overall the Front desk staff were quite helpful and friendly.
We got a two bed room. The room was clean and large enough for us. Bathroom was large and well laid out but when it came time to sleep have to say that is where the disappointment came in. We found the beds to be too hard and the pillows were just not comfortable. We joked that they felt like sandbags. The bedding was also peculiar. The duvet on the bed made a crinkly sound when you moved. Like there was wax paper in there somewhere.
This is the first time I have stayed at a hotel and woke up with a sore back. I only managed a couple of hours sleep and my daughter could not sleep at all. It was a very fitful night.
Have used hotwire more than a dozen times for hotel stays and this was the first disappointment. Everything but the bed was great so thats why the low rating. Cannot justify higher!
This hotel has a great location and great shuttle service.
Parking is $10 per night.
- Official Description (provided by the hotel):
- Four Points by Sheraton Vancouver Airport is in Richmond's business district and is 10 minutes from YVR and 20 minutes from downtown Vancouver. We have 4 meeting rooms and are near shopping and dining ... more less
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- Also Known As:
- 4 Points By Sheraton Vancouver Airport
- Four Points By Sheraton Vancouver Airport Hotel Richmond
- Four Points Vancouver Airport
- Four Points Richmond
- Sheraton Richmond
- Richmond Four Points
- Richmond Sheraton