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“Smelly room, elevator didn't work” 3 of 5 stars
Review of Accent Inn Vancouver Airport

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Accent Inn Vancouver Airport
2.5 of 5 Motel   |   10551 St Edwards Dr, Richmond, British Columbia V6X 3L8, Canada (Formerly Accent Inn Stay'n Save) (East Cambie)   |  
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Ranked #11 of 24 Hotels in Richmond
Port Alberni, BC
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
46 helpful votes 46 helpful votes
“Smelly room, elevator didn't work”
3 of 5 stars Reviewed August 6, 2010

I've always stayed at the Accent Inn when I have to overnight near Vancouver airport, but I don't know if I'll do it again. I got in at about 1:00 a.m. & the room reeked of stale tobacco even though it's supposed to be a non-smoking hotel. I was too tired to do anything about it so put up with it. The next morning, the elevator didn't work. Not too funny when you've got a heavy suitcase and a plane to catch. When I told the desk clerk about it she was pleasant enough, said I could have gotten a different room if I had asked but who wants to do that at 1 a.m.? The rates are good and the room was otherwise clean and functional. The place was nice and quiet. But next time I'll spend a few more bucks and hopefully get a room that doesn't stink and an elevator that works.

  • Stayed June 2010, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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510 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane, Australia
Senior Contributor
40 reviews 40 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 30, 2010

Stayed one night arriving on a late flight before picking up our hire car the next day. The airport shuttle service to & from the hotel operated well, the hotel was a little bit further from the airport than expected. Basic accommodation, but comfortable and quiet, no breakfast, an ok place spend one night in transit, we were probably only there for 8 hours in total.

  • Stayed June 2010, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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UK
Top Contributor
131 reviews 131 reviews
44 hotel reviews
Reviews in 67 cities Reviews in 67 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed July 8, 2010

Stopped here at end of transatlantic flight. Hotel amenities were good, room clean and well furnished. The staff were so friendly and helpful!, and the airport shuttle ran very smoothly - pickup from the airport was really prompt. Would definitely recommend.

  • Stayed June 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Comox, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed June 27, 2010

I am a Canadian citizen, living in a Canadian town, making a reservation for a Canadian city and when I booked on-line I got charged in US dollars! Go figure ...

  • Stayed June 2010, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
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New Bern, North Carolina
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 11, 2010

Clean, great size room, all the amenities including an enclosed hot tub, workout equipment and laundry. The price was right and included pick-up from airport and taking to Skytrain.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Portland, OR
1 review
5 of 5 stars Reviewed June 1, 2010

A must stay place!!!!! The staff is extremely courteous and helpful. The rooms are clean and in good condition. Also a great place to stay if you have a pet. I can't say enough good things about the Accent Inns. I always stay at Accent Inn when in Vancouver or Victoria.
Judith
Portland, OR

Stayed May 2010, traveled with family
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dmgr2, Manager at Accent Inn Vancouver Airport, responded to this review, June 10, 2010
Dear Judith,

Your comments are sincerely appreciated and thank you for choosing to stay at the Accent Inn Vancouver Airport. It was a pleasure to be your hosts while you were visiting Vancouver/ Richmond. We look forward to seeing you and your friendly pet again, soon!

Best Wishes!
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Prince George, Canada
1 review
5 of 5 stars Reviewed May 29, 2010

Found this place by accident and are so glad we did! Great staff, very clean and inexpensive to stay. Loved the free shuttle to the airport. Would for sure stay there again.

  • Stayed May 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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dmgr2, Manager at Accent Inn Vancouver Airport, responded to this review, June 10, 2010
Dear Ralph,
Thank you for the nice compliments about our hotel and services. Accent Inn Vancouver Airport is the only hotel in our area that owns and operates its own shuttle services. We are glad to know that these services were efficient and added to the success of your stay. On behalf of our entire team, thank you for choosing to stay with us and we look forward to welcoming you back again, soon!
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Additional Information about Accent Inn Vancouver Airport

Address: 10551 St Edwards Dr, Richmond, British Columbia V6X 3L8, Canada (Formerly Accent Inn Stay'n Save)
Location: Canada > British Columbia > Richmond > East Cambie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Richmond
#11 Romantic Hotel in Richmond
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Accent Inn Vancouver Airport 2.5*
Number of rooms: 206
Official Description (provided by the hotel):
Accent Inn Vancouver Airport is the ideal accommodation for both the vacation and business traveler. The hotel offers COMPLIMENTARY 24 HOUR SHUTTLE BUS SERVICE TO AND FROM THE VANCOUVER INTERNATIONAL AIRPORT,SOUTH TERMINAL AND SEAPLANE TERMINAL. Accent Inn Vancouver Airport is conveniently located in the city centre near the entertainment and business areas. The River Rock Casino & Theatre is only a few minutes from the hotel and free shuttle service is also provided. The hotel OFFERS FREE SHUTTLE SERVICE TO AND FROM THE CANADA LINE STATION. Take the train to downtown Vancouver, one of North America's most exciting and beautiful cities. Perhaps a visit to the Richmond Olympic Oval made famous during the 2010 Olympics. A few days and nights in the city is always a great experience. ... more   less 
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Also Known As:
Accent Inn Vancouver Airport Hotel Richmond
Accent Hotel Richmond
Accent Hotel Vancouver Airport
Accent Inn Richmond

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