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“Good for an overnighter” 3 of 5 stars
Review of Accent Inn Vancouver Airport

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Accent Inn Vancouver Airport
2.5 of 5 Motel   |   10551 St Edwards Dr, Richmond, British Columbia V6X 3L8, Canada (Formerly Accent Inn Stay'n Save) (East Cambie)   |  
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Inn that Saved Christmas
Ranked #12 of 24 Hotels in Richmond
Penticton, Canada
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“Good for an overnighter”
3 of 5 stars Reviewed October 14, 2012

We stayed at this hotel in October 2012 for a night after a return flight. The hotel is exactly what we expected. It was clean, comfortable, and everything worked. It is a good value. We only had one complaint (and it isn't major): When you reserve online you are asked if you would like anything extra in the room. I noted extra towels and extra coffee. Unfortunately, neither was provided. It's not a big deal, but if you offer that when reserving, it would be nice if it was provided.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dmgr2, Manager at Accent Inn Vancouver Airport, responded to this review, October 26, 2012
Dear Matthew J,
Thanks for taking time to write a review. We really appreciate the nice comments and must apologize for your extra requests not being handled. Although you said it's not a big deal (very kind) it is important that we indeed pay attention to those requests and unfortunately we missed in this case. Hope we have the chance to serve you again in the future.
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473 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
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Cheshire
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed October 10, 2012

This hotel was convenient to Vancouver (via Canada Line) and the airport. We asked for a room at the back and were glad we did as it is so close to the freeway. Rooms were comfortable but stuffy- they desperately needed some fresh air in them but had no window to open. There is no restaurant or breakfast provided so the only option is to go to the IHOP restautrant next door which is rather basic and serves bland food. On our last day whilst waiting for our evening flight we went into Vancouver and ate there.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dmgr2, Manager at Accent Inn Vancouver Airport, responded to this review, October 26, 2012
Dear Suma16,
Thank you for taking time to write a review. It's unfortunate that you didn't enjoy the IHOP restaurant, there are a few other choices available and hopefully we'll see you back again to offer those suggestions. All the best.
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Campbell River, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed October 6, 2012

We used to live in Richmond and have to come back from time to time and Chris Browne and staff make our stay feel like coming home again!
Clean rooms with all you need are there at all times, we had a great stay and look forward to our next visit.

E & G Appleton

Room Tip: Choose a room in back of Inn, more quiet as is off of highway
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dmgr2, Manager at Accent Inn Vancouver Airport, responded to this review, October 26, 2012
Dear E & G Appleton,
Thank you for your compliments and glad to know that you had an enjoyable and comfortable stay. We look forward to welcoming you back again, soon. Best Wishes!
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Victoria, Canada
Top Contributor
65 reviews 65 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
125 helpful votes 125 helpful votes
5 of 5 stars Reviewed October 3, 2012

My adult daughter and I stayed here recently for 3 nights starting September 17th. I was on a mission to try to purchase a vehicle in the area so needed a place to stay for a few nights. I booked the room through Hotwire and was not disappointed. I did a little research on TA after I found out what hotel I had booked and was prepared in advance on what to expect. The accomodation exceeded my expectations for the star rating. I phoned in advance after looking at the location online and requested a room on the top floor and at the side of the hotel NOT facing the busy roadway. They filled my request.

Staff greeting was genuine. I asked about the wifi and was told by the young lady at the front desk that if I had any issues with the wifi that Johnathon would be able to help me out. Luckily I had no issues and my dinosaur laptop connected. The desk in our room was appreciated and well used.

I had phoned in advance to inquire if there were microwaves in the room. I was told no but they could get staff to supply us with a microwave. The Maintenance person delivered it within minutes of me calling down to the front desk for one.

It was a little noisey when I first arrived mid afternoon because they were working on the landscaping. Mowing etc. Very well manicured property. Clean and nicely landscaped.

The beds and pillows were comfortable. Have to say the bathroom (toilet tub combo) is very small. But that is minor. We only heard sirens once during our stay and found it calm and quiet during the night.

This Accent Inn is in a great central location and worked well for us.
Really appreciate the FREE parking.
They have a coffee machines in the rooms and also a coffee maching in the lobby that serves pretty decent coffee - (Van Houte) and for a modest fee you can have hot chocolate. They have powdered coffee creamer so I am glad I brought milk for the coffee and appreciate the mini fridge in the rooms.

Would definitely stay here again. Check out the pics I posted. Decent view from the room!

Room Tip: Ask for a room on the "quiet" side of the hotel. Top floor rooms have a nice view of tree...
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dmgr2, Manager at Accent Inn Vancouver Airport, responded to this review, October 12, 2012
Dear Victoriabound,
Thanks for writing such a detailed review. We really appreciate your taking time to do this and for the kind remarks. Nice pics too. Hope you found yourself that good car you were looking for!
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Vancouver, British Columbia, Canada
1 review
5 of 5 stars Reviewed October 2, 2012

Jonathan at the Front Desk was amazing. He went above and beyond his job description to help me with my Iphone and laptop. All staff at this location are always friendly and professional but Jonathan was exceptional. I'm a Tour Guide and therefore on the road often. I was having technical difficulties in accomplishing what I needed on my Iphone and laptop and Jonathan willingly and patiently showed me how it was done.

Stayed October 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dmgr2, Manager at Accent Inn Vancouver Airport, responded to this review, October 12, 2012
Dear SGalpin,
We really appreciate you took the time to write this review and to spotlight our staff. We think they are the greatest but it means so much when they can read comments like yours. Hope to see you again soon!
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Waterloo, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 1, 2012

You really can't beat the price of this hotel. When we were there the elevator was down for maintenance, so lugging up our suitcases 3 floors was a bit of a pain. The staff aren't overly helpful or pleasant, but on the plus, are very efficient (virtually no waiting when checking in/out). The room itself was average--clean and comfortable, but the bathroom area was really small and cramped.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dmgr2, Manager at Accent Inn Vancouver Airport, responded to this review, October 12, 2012
Dear Michelle R,
Thanks for taking time to write a review. Our apologies regarding the timing of our elevator maintenance but unfortunately it's something we must do. If that ever happens again and you need some extra assistance with your luggage, please just let us know. All the best.
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Winter Garden, Florida
Top Contributor
95 reviews 95 reviews
14 hotel reviews
Reviews in 27 cities Reviews in 27 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed September 28, 2012

We booked this via the internet, and were very happy with the accommodation and service. The room was a good size, and clean. The staff were VERY helpful, kind and welcoming.

The rate was excellent and the shuttle to and from the airport runs 24 hours a day! Not only that but the driver will take you to local skytrain stations, too.

The one thing to note is that this is not an indoor corridor hotel, rather an outside door, motel style inn. If that matters to you, be sure you realize it before you book.

The location was fine, and walking distance to several decent places to eat.

Yep, we'll stay here again the night before our flight (out of YVR).

Room Tip: We were assigned a ground floor room, on the non-road side of the Inn. It was very quiet and easy to...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dmgr2, Manager at Accent Inn Vancouver Airport, responded to this review, October 1, 2012
Dear Edie,
Thanks so much for this review. We love our staff but it's even better when we can show them comments like yours. Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Accent Inn Vancouver Airport

Address: 10551 St Edwards Dr, Richmond, British Columbia V6X 3L8, Canada (Formerly Accent Inn Stay'n Save)
Location: Canada > British Columbia > Richmond > East Cambie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Richmond
#12 Romantic Hotel in Richmond
#16 Business Hotel in Richmond
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Accent Inn Vancouver Airport 2.5*
Number of rooms: 206
Official Description (provided by the hotel):
Accent Inn Vancouver Airport is the ideal accommodation for both the vacation and business traveler. The hotel offers COMPLIMENTARY 24 HOUR SHUTTLE BUS SERVICE TO AND FROM THE VANCOUVER INTERNATIONAL AIRPORT,SOUTH TERMINAL AND SEAPLANE TERMINAL. Accent Inn Vancouver Airport is conveniently located in the city centre near the entertainment and business areas. The River Rock Casino & Theatre is only a few minutes from the hotel and free shuttle service is also provided. The hotel OFFERS FREE SHUTTLE SERVICE TO AND FROM THE CANADA LINE STATION. Take the train to downtown Vancouver, one of North America's most exciting and beautiful cities. Perhaps a visit to the Richmond Olympic Oval made famous during the 2010 Olympics. A few days and nights in the city is always a great experience. ... more   less 
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Also Known As:
Accent Inn Vancouver Airport Hotel Richmond
Accent Hotel Richmond
Accent Hotel Vancouver Airport
Accent Inn Richmond

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