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“Could have been worse” 3 of 5 stars
Review of BEST WESTERN PLUS Abercorn Inn

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BEST WESTERN PLUS Abercorn Inn
3.0 of 5 Hotel   |   9260 Bridgeport Road, Richmond, British Columbia V6X 1S1, Canada   |  
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Stay 2X get $50 gift card
Ranked #18 of 24 Hotels in Richmond
pittsburgh, pa
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
“Could have been worse”
3 of 5 stars Reviewed July 1, 2014

My wife and I needed a place to stay near the airport in Vancouver due to a very early flight out the following morning. This place was also fairly inexpensive so we settled on here. This is a very dated hotel. The decor is very old and shows its age. The room was mostly clean, but there were many ants in the bathroom and shower. Sure we could have complained, but we were only going to be there for about 12 hours so we just sucked it up.

There are no nearby restaurants other than the hotel restaurant. After a long day of travel (car ride and ferry) we were hungry and tired and did not want to leave the hotel so we decided to give it a try. Again, we had really low expectations, but were surprised that the food was really quite good and the service was really good.

So, the hotel is inexpensive, mostly clean if you don't mind really small ants, less than 10 minutes from the airport and the food at the restaurant is OK/good. If you set the bar really low this place is fine.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best Western P, Manager at BEST WESTERN PLUS Abercorn Inn, responded to this review, July 4, 2014
Dear pgreer,

Thank you for choosing your stay with Best Western Plus Abercorn Inn. We are glad that we were able to meet your accommodation needs.We looking forward to provide you with another superior experience!

Best Regards,
Linda Zhang
Best Western Plus Abercorn Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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469 reviews from our community

Traveler rating
    118
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    97
    49
    23
See reviews for
103
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Chemainus, Canada
1 review
4 of 5 stars Reviewed June 30, 2014

Excellent hotel to spend night in after monumental Rogers Arena concert featuring Queen and Adam Lambert. Well positioned with great breakfast and easy access back to the Vancouver Island ferry service. Will likely come again!!

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best Western P, Manager at BEST WESTERN PLUS Abercorn Inn, responded to this review, July 4, 2014
Dear Martin R,

Thank you for choosing your stay with Best Western Plus Abercorn Inn. We are glad that we were able to meet your accommodation needs.We looking forward to provide you with another superior experience!

Best Regards,
Linda Zhang
Best Western PLUS Abercorn Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trail, British Columbia, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 29, 2014

Abercorn Inn is my hotel of choice when I am in Vancouver for business or personal. It is a quaint place with excellent and friendly staff. The breakfast is a great start to the day. Fresh coffee and a bowl of fruit in the lobby is a treat for those times when I am off to the airport before breakfast is served.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best Western P, Manager at BEST WESTERN PLUS Abercorn Inn, responded to this review, July 4, 2014
Dear Meridyth R,

Thank you very much for giving us a five star! We were very happy to see that our services had meet your accommodation needs. We looking forward to provide you with another superior experience!

Best Regards,
Linda Zhang
Best Western PLUS Abercorn Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ivy, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 28, 2014

The bedroom was lovely and the front sitting area and check in were quite nice. The reception desk was very friendly and helpful.

I stayed in the first room on the first floor with a king bed. It was lovely and big and clean. The downside was that it faced the parking lot, but there were no views other than pavement from this hotel.

Room Tip: As far as I can tell, all rooms look out to paved areas as this is in a city.
See more room tips
  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best Western P, Manager at BEST WESTERN PLUS Abercorn Inn, responded to this review, July 4, 2014
Dear Michie B,

Thank you very much for giving us a five star! We were very happy to see the appreciation you had for the service in general. We looking forward to provide you with another superior experience!

Best Regards,
Linda Zhang
Best Western PLUS Abercorn Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Central Point, Oregon
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 28, 2014

Motel was convenient location to airport. Has it's own restaurant, but menu choices were somewhat limited. Have had better complimentary breakfasts at other motels. Our room's bathroom was not all that clean, had dirt under bath faucet, dirt in corners of tub/floor, and dirt in corners near toilet. Floor was sticky from some sort of spray they used to make shiny. Beds were very comfortable. Overall the motel is apparently old and has a musty smell throughout.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best Western P, Manager at BEST WESTERN PLUS Abercorn Inn, responded to this review, July 4, 2014
Dear gdwilkinson1,

On behalf of our housekeeping team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using your feedback to implement improvements to ensure we offer a better experience for guests in the future. we looking for the possibility to host you again and provide a better service.

Best Regards,
Linda Zhang
Best Western PLUS Abercorn Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 25, 2014

My husband and I needed someplace near the airport to stay for one night before an early flight out of Vancouver; I found a low rate on this place through my Costco membership. All we needed was a place to shower, pack, and sleep, and if that's all you need this hotel is perfectly fine. It could certainly use some updates, though.

The decor is an odd Scottish theme that looks like it hasn't been updated for decades. Room furnishings were clean, but old. Room and bathroom sizes were fine, but our bathroom had tiny ants in the shower. We were on the first floor near the lobby, so I was concerned about noise, but I will say that the hotel was very quiet.

Location is excellent for airport access, but be warned (and this would be true about every other hotel in the area): there are NO restaurants around or even any decent grocery stores. We didn't know this, and being exhausted from a long day, gave up and ate at the hotel restaurant. I was expecting it to be horrible, so I was happily surprised when it was mediocre. Given it's a restaurant in a rather shabby Best Western by an airport, the food was downright good! Still, you'd be better off eating somewhere else before you check in for the night.

All of the staff (including restaurant waitstaff) were extremely pleasant.

Overall, the hotel met our needs but I'd probably make another choice if I had to stay near the Vancouver airport again.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best Western P, Manager at BEST WESTERN PLUS Abercorn Inn, responded to this review, July 4, 2014
Dear Cheryl G,

Thank you for taking the time to review your recent stay and some of your positive recommendation! We were happy to see the appreciation you had for our service in general. We looking for the possibility to host you again.

Best Regards,
Linda Zhang
Best Western PLUS Abercorn Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penticton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 24, 2014

My wife and I stayed at this hotel on either end of a trip to Mexico. Access to the airport and the fact that there is a shuttle is the precise reason we stay at this location. The staff are friendly and very accommodating. Would not hesitate to stay again or recommend to our friends.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best Western P, Manager at BEST WESTERN PLUS Abercorn Inn, responded to this review, July 4, 2014
Dear Tim H,

Thank you very much for giving us a five star! We were very happy to see the appreciation you had for the service in general and your recommendation to your friends and family . We looking forward to see you again!

Best Regards,
Linda Zhang
Best Western PLUS Abercorn Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Abercorn Inn

Address: 9260 Bridgeport Road, Richmond, British Columbia V6X 1S1, Canada
Phone Number:
Location: Canada > British Columbia > Richmond
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #18 of 24 Hotels in Richmond
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Abercorn Inn 3*
Number of rooms: 99
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Also Known As:
Best Western Plus Abercorn Hotel Richmond
Best Western Abercorn Hotel
Best Western Richmond
Richmond Best Western

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