On Tues. Sept. 17, 2013, we arrived at Vancouver airport from LAX one hour late, frazzled because of a glitch by Air Canada. Our luck changed at approx. 12:45am when the Sheraton Airport shuttle driver, Mike, picked us up at YVR. He handled three sets of baggage: my daughter's, grand-daughter's and mine, then disappeared into the hotel while we were checking in. Within minutes, Mike appeared again, carrying a glass of milk and cookies for my 8-year-old granddaughter, who was quietly suffering from lack of sleep. This kind gesture brought a bright ray of sunshine to what had been a nasty travelling experience. When we offered our thanks he replied airily "That's what we do at the Sheraton."
Next morning (it was 5:15am when we had to catch the shuttle to the 7:00am flight that Air Canada insisted we take -- imagine, after a few hours' sleep!) there was Mike in the lobby, smilingly asking what we took in our coffee. This person is a jewel. If this reflects Sheraton's hiring policies, congratulations.
- Official Description (provided by the hotel):
- This hotel offers free shuttle service to Vancouver Airport, as well as special park and fly packages. In addition, we have great event space, perfect for everything from board meetings to weddings. ... more less
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- Also Known As:
- Best Western Richmond