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“Wonderful experience!” 5 of 5 stars
Review of Carver's Steak House - Executive Airport Plaza Hotel

Carver's Steak House - Executive Airport Plaza Hotel
7211 Westminster Highway, Richmond, British Columbia V6X 1A3, Canada (City Centre)
6042077107
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Ranked #5 of 670 Restaurants in Richmond
Price range: $40 - $60
Cuisines: Steakhouse
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Restaurant details
Dining options: Reservations, Late Night
Dining style: Casual Elegant
Neighborhood: City Centre
Cross street: Gilbert Road
Transit: 491 - Stop at Gilbert Road & Westminster Highway, we are just beside 98 B-Line - Stop at #3 Road & Westminster Highway, we are 10 minutes of walk on Westminster Highway (left)
ontario
Senior Contributor
38 reviews 38 reviews
25 restaurant reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
“Wonderful experience!”
5 of 5 stars Reviewed July 3, 2013 via mobile

It was the last night of our trip and we decided to have steak. We were staying at the Hilton and did not want to drive too far. We put in the GPS. for restaurants and Carvers came up on the list. After looking at the reviews and website we decided to give it a chance. We were not disappointed from the greeting at the door to the final good bye.
Our food was well presented and excellent! Michael, our waiter, was very attentive. Professional would be the best way to describe Michael.
Price was reasonable. Would recommend.

Visited July 2013
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76 reviews from our community

Visitor rating
    45
    21
    6
    2
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Japanese first
  • Any
English first
1 review
“Great food, atmosphere,& service!”
5 of 5 stars Reviewed July 3, 2013 via mobile

For our last evening in British Columbia we decided to have a nice meal without traveling far from the airport. Carvers certainly fit our criteria, and exceeded our expectations. We took advantage of the three course option, as explained by our polite and attentive server, Michael. We also took advantage of the two wines paired to the meal. These made the meal an outstanding value for the fine food! The chef created both steak and chicken dishes that were presented artistically and were done to perfection. The desserts were fabulous. I highly recommend this restaurant for adults looking for a calm and delicious meal.

  • Visited July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Senior Contributor
22 reviews 22 reviews
8 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
“Fair Food Fair Ambiance”
2 of 5 stars Reviewed June 11, 2013

I have to say that I was disappointed with my experience at this restaurant.
From the moment we walked in, it was a disaster. Waitress told us to go sit where ever we wanted she would come and hand us menus. We were not walked and seated by anyone. Then our table was wobbly, which they told us to go sit at the bar while they changed the tables, because of this inconvenience our cocktails would be complimentary. However at the end of the night the drinks were on our bill, which we did pay for.
We ordered the oyster Rockefeller, as a appetizer. I don't even know how to describe this dish. It was an oyster shell full of bread crumbs. NO oyster in there at all. only bread crumbs. For $ 15 and 4 oyster shells, I complained to the waitress, at which her reply was this is how we make our Rockefellers. The escargot dish was a bit spicy with cinnamon hints, very different but good.
For our main we ordered the Fillet and the Rib Eye, which was satisfactory enough, but I would not say it is steak house quality.
I noticed that after my complain about the oysters we had another server, which was fine as she was much friendlier and her English was understandable. Desserts were fine. By the end of the night the kitchen staff was blaring out rock music from the back radio which was over lapping with the quiet music from the restaurant.
Over all I would not go back nor recommend this restaurant.

  • Visited June 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond
Reviewer
3 reviews 3 reviews
3 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Terrible”
1 of 5 stars Reviewed June 7, 2013

Beware of purchasing any coupons/vouchers for this restaurant. Even after reading the fine print, and presenting the voucher to the restaurant staff and manager, Michael, there was a discrepancy on what we should be receiving. Voucher was for ANY 2 appetizers, 2 entrees, 2 desserts and coffee/tea for 2 people. Paid $50, but the restaurant staff said if we go over $50, then we pay extra. Our voucher clearly states that there be no additional payment beyond tips and tax. I even checked with travelzoo and they agree with me. We wrote a review and the manager asked that we remove it, since they rely on tripadvisor ratings. Had some "BILLING" problems on my VISA and took 3 months to resolve. Don't want to go into tooooo much detail, just want to say BUYER BEWARE.
Besides this issue, food was mediocre, ambiance (that night-tour group!!) was poor, service poor.

  • Visited December 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warwick, Rhode Island
Senior Contributor
27 reviews 27 reviews
13 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Loved it”
5 of 5 stars Reviewed May 6, 2013

Very professional staff, great food and the appetizer/entree/dessert combo was very reasonable. The hotel also gave a 15% off which was great.

Visited May 2013
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