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“It was okay, but...” 3 of 5 stars
Review of Banff Gate Mountain Resort

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Banff Gate Mountain Resort
2.5 of 5 Resort   |   302 George Biggy Sr. Rd., Dead Man's Flats, Canmore, Alberta, Canada   |  
Hotel amenities
Woodinville, Washington
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“It was okay, but...”
3 of 5 stars Reviewed August 1, 2012

... it could be a lot better with some improvements. The units need some upgrading: appliances are old - our refrigerator had cracked plastic molding, which meant a missing door shelf, and the bottom rack in the dishwasher was missing a wheel so the basket had a hard time sliding in an out. The screens were worn/ripped in some of the windows. Our BBQ didn't work. We reported it to management, and I don't know if it was ever fixed -- we didn't try it again. The shades in the bedrooms don't make the bedrooms dark enough for sleeping -- it wouldn't be hard to replace the blinds with darker blinds/black-out shades. When the sun doesn't set 'til 10pm, and it comes up at 5am, the ability to darken the bedroom is important! And the resort advertises that is has wi-fi, but it rarely worked for us. In this day and age, not having reliable wi-fi is just unacceptable. On the plus side, the unit was clean (althought I spoke with another guest who told me his unit had not been cleaned when he checked in), the pool and the hot tub were nice, and the staff at the main desk were very cheerful and helpful.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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79 reviews from our community

Traveler rating
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    8
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38
16
2
Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Any
English first
Woodinville, Washington
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed July 30, 2012

To call this place a "resort" is really a stretch of the imagination. The place wasn't bad and did have some positive features but it really needs a complete overhaul of appliances, carpet and lighting to get beyond a 2.5 to 3 rating.

On the positive side (with disclaimers)
- nice indoor pool with an indoor and outdoor hot tub. But the jets in the indoor tub didn't work very well and the soap dispenser in the men's changing room showers was empty the duration of our week-long stay. Makes me wonder if they clean the changing room more than once a week.

- remote location with some great hiking trails and a very good chance to spot wildlife. We saw some mule deer right across from our cabin. But, it's a fairly long drive to get to the major activities located around Banff and Lake Louise. We've got a comfy SUV so it wasn't a big deal for us to drive 100+ miles a day but the miles and gasoline costs do and did add up.

- the cabins are nicely equipped with a fireplace, full kitchen, 2 big bedrooms and 2 full baths. But, the appliances are fairly worn out, the overhead fan in the sitting area made such a loud grinding noise that we didn't use it. The formica counter top was chipped. The front wheels in the dishwasher lower rack were missing. Indoor lighting was mediocre with harsh flourescent bulbs that were hard on the eyes. The windows were large but the glass was filthy. The exterior lighting was suitable for a small airstrip. Not sure why since it doesn't appear to be a high crime area. Even with the blinds lowereed my wife and son had to wear eye shades to sleep.

- they do have wireless internet. But, it didn't work in our cabin.

All things considered I wouldn't stay here again nor would I recommend it to my friends. I think the biggest failure for this place is that with a little TLC and some serious cleaning it could be a much better place to stay.

Room Tip: Bring an eye mask if you can't sleep with the lights on.
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  • Stayed July 2012, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Dead Man's Flats hotels

Coeur d'Alene, Idaho
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed July 18, 2012

I stayed at this resort during a heat wave in July 2012. There are a lot of things for kids to do which is a plus and the views are great. However, there were no screens on the bedroom windows. The mattresses need to be replaced. One was hard as a rock and the other had coils right at the surface on the top and bottom of the mattress. Without screens the Mosquitos were feasting. The literature in the chalet stated that there was wifi in the unit but wifi is only available in the main lodge and the signal is weak.

Room Tip: Before booking make sure that the windows have screens. You might want to bring your own portable f...
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  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Top Contributor
56 reviews 56 reviews
14 hotel reviews
Reviews in 29 cities Reviews in 29 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed July 9, 2012

My husband and I stayed at this resort with another couple the week of June 22-29th. I found it to be very similiar to a friends cabin that had been in their family for 50 years. It is very basic but satisfactory for our purposes. It does have a nice big porch but the misquitos were so bad we couldn't stay out too late in the evening. The view was great of the mountains and it was very quiet. There is a very nice hiking trail close by.

If you are looking for a comfortable place to rest at the end of the day this is worthwhile. If you are looking for luxury or a lot of night time entertainment this is not the place for you.

Check in was easy and it looked like all the sports facilities - tennis court, etc were in good shape - we did not use them since we were gone


We were in cabin 38 and the only problem we had was the street light on the cabin that lit the back road made it very bright at night.

  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 8, 2012

The cabin had two bedrooms, and the master bedroom featured a king sized bed and a connecting bathroom. The bed was very comfortable. That upstairs bathroom had a bathtub but no shower.
The cabin was a bit old, but we were only inconvenienced by that every once in a while. The oven clock didn't work correctly, and I couldn't figure out how to set the time again. It was only a few minutes off when we first arrived, but then it was about 45 minutes off by the end of our week. This caused us to be late a few times.
The Internet connection only worked in the main lodge. So, you'll need to bring your device there. I believe there was also a computer available for use.
There are areas to hike near the resort, so you'll save money if you don't want to pay for another day to enter Banff.
Housekeeping isn't an option while you stay here. They offer the opportunity to change your linens once a week, Tuesday. But, you have to take your linens to the lodge to make the exchange. Also, at the end of your stay, you must take your trash to the dumpsters. I didn't mind some of the other rustic elements of the resort, but that one did bother me.
People can see right into the cabin at night. There are large windows at the top of the cabin, which results in excellent morning mountain views, but if you're walking upstairs at night people will see right in if you leave the lights on up there.

Room Tip: I think the views are better higher up.
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Top Contributor
115 reviews 115 reviews
20 hotel reviews
Reviews in 49 cities Reviews in 49 cities
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed May 8, 2012 via mobile

The cabin is a nice layout with plenty of space for four people. However the furniture is old and in need of replacing. Several things around our cabin didn't work including the toaster, fireplace, blinds, dresser and the two hottubs at the lodge.

The mattresses were hard and there were no blinds in the bedroom so the sun shone in early each morning and made it hard to sleep past 7. The couches were old and looked dirty.

We were there at a certain time of year where none of the outdoor activities advertised on the site were running.

There were things floating in the pool and hot tub and both weren't the right temperature. The games room is so old and the only two pool cues are bent and unusable.

The location is beautiful and only 10 minutes to Canmore and 30 min to Banff.
It is really inexpensive to be able to cook your own meals and share a cabin with friends or family.

  • Stayed May 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2012

My wife & I have been to this resort for about 3, one week stays and we love it!!!!!! It is a great resort for those who want to get away from the concrete junlges and crowds of nearby Canmore and Banff. When staying at this place, you really feel like your right in the mountains. The Chalets, although not necesarily the most modernly decorated, are great. Lots of room... comfy, cousy and a fully stocked kitchen with a large deck and BBQ. The pool is nice and the indoor/outdoor hottubs are great. The lodge has lots of nice places to relax as well as a large pool/acarade area, all for free. Free use of internet in the lodge and wireless available in chalets. Of our 3 stays there, we have had no issues. The units have been clean and the staff have been very friendly and helpful. This place is our favorite place to stay in the Canaidan Rockies and we will definately be back... hopefully lots more! All the people we have sent there have also given it high ratings.

  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banff Gate Mountain Resort

Address: 302 George Biggy Sr. Rd., Dead Man's Flats, Canmore, Alberta, Canada
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore > Dead Man's Flats
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #2 of 3 Hotels in Dead Man's Flats
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Banff Gate Mountain Resort 2.5*
Number of rooms: 46
Official Description (provided by the hotel):
Banff Gate Mountain Resort is an outdoor playground for all ages where mountain activities and rustic amenities meet. It is nestled in the majestic pines of Pigeon Mountain at the foot of the Lougheed and Windtower Mountains. Our 46 fully appointed chalets are surrounded by Lake Louise and the adventures of the Banff National Park. Activities include water rafting, hiking, skiing, mountain biking, dog sledding, golf and more. For those preferring more peace and quiet, the picturesque grounds of the resort provide the perfect retreat. Children’s play areas are intertwined by hiking trails that sprawl throughout the resort connecting to the surrounding wilderness. Local wildlife often wanders unhindered throughout the area and across the property. An indoor heated pool, hot tubs and a family clubhouse provide a well-rounded travel destination for families and adventurers alike. ... more   less 
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Also Known As:
Banff Gate Mountain Hotel Dead Man`s Flats
Banff Gate Mountain Resort Canmore/Dead Man's Flats, Alberta

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