The hotel is in a great, quiet location (about 10 minutes from canmore) which we loved. The hotel room (we stayed in a two bedroom suite, very large, two floors) was very clean, well decorated and well supplied. Our only complaint were the beds. I've stayed in my fair share of hotels and these ones were the worst. There was absolutely no spring or give to the mattress. It felt like we were sleeping on concrete. The beds were like this in both rooms. We woke up every morning with backaches and actually ended up piling blankets on top of each other to achieve some sort of comfort. It didn't really work.
We reached out to the front desk a few times in regards to this but the best they could do was give us more blankets. They were very nice tho.
The beds alone would make me not want to come back, but the hotel over all was great. I'm torn on this as we will be coming back to Canmore next summer. If we do decide to stay at the copperstone again, we would be bringing foam rolls to add to the mattress.