We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“OK, that's all” 3 of 5 stars
Review of Copperstone Resort

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Copperstone Resort to your Saves list
Copperstone Resort
4.0 of 5 Hotel   |   250 2nd Ave, Dead Man's Flats, Canmore, Alberta T1W 2W4, Canada   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Offers & Announcements
Free Gift Dec 24th / 25th
Red Deer
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“OK, that's all”
3 of 5 stars Reviewed August 28, 2013

Good: Lots of room, newer, guy at counter is friendly, kitchen with all amenities, parking allows you to lock up your car, feels safe, Canmore is close by.
Bad: No food around, nothing to do but hot tub, town is dead, view just OK

Looks like a time share where people are renting out their places. There's nothing to do in dead man's flats, unless of course, you're dead and flat. I'm going to a hotel next time, but that's me

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

428 reviews from our community

Traveler rating
    221
    146
    36
    18
    7
See reviews for
196
124
4
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Calgary Allberta, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 27, 2013

Nice price for the beautiful unit we had. Loved the large outdoor hot tub - a must for us when visiting the Rocky Mountains! Wish there were more amenities right in Deadman's Flats but quick drive to Canmore to spend the day.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 27, 2013

The room was very nice but on closer inspection, some things were nice only in theory. The location is terrible--nothing in the area, no convenience stand or shop in the hotel. No pool. We requested mountain view several times; you could see the very top of the mountain but that was it, and there was some kind of game located right outside our room so people were playing right outside and could see right in. Bathroom apparently not cleaned on first day. Dryer did not work. Our last of four nights, a guest appeared to be moving furniture in the room upstairs for many hours. When I asked about this at checkout, the desk personnel just stared at me blankly and asked how our stay had been otherwise. The room was pricey for these misses and the location.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed August 27, 2013

Booked based on trip advisor reveiws which were really good so lets start........
Sold our room to someone else....took 1 hour to find us a room
Oven did not work....took 2 hours to cook pork loin at 400 degrees
Coffee maker did not work
KITCHEN SINK FELL OUT OF ITS UNDER COUNTER MOUNT...was set in place with caulking
ROOM WAS DIRTY.......VERY DIRTY
Needed dishwasher pod....front desk did not know what that was....I had to teach them
Broken glass in dish washer
ALL.......ALL dishes were dirty....we had to wash them in order to use
Front desk called us in morning to ask when we were checking out....really!
Even the maintainance guy complained to us about how "over worked" he is
BOTTOM LINE....DO NOT CALL THIS PLACE A RESORT...
Need a management over haul not to mention all the rest of the staff.........and for those reading this that do not want to believe me.....GO AHEAD AND STAY THERE I DARE YOU

  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 26, 2013

Very clean, very comfortable, quiet, and super spacious. Underground parking was a plus. We didn't stay long enough to take advantage of the hot tub or community BBQ. Given the average price of accommodations in Alberta generally, it's not bad.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penhold
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 21, 2013

Checked in on August 13/2013, and the first room we had appeared to have had a problem with the dishwasher. The carpet in living room area was soaked with soapy, wet water. After a near slip we phoned the front desk, and after housekeeping and maintenance came and surveyed the situation, we finally convinced the front desk to give us another room. The next was room 30 C. when we went in, so adjusted air cond. but it was not working. Maintenance came again and agreed air cond. was not working. At midnight the temp was 29 C. Left windows open and by 8 AM the temp was 24 C. Never slept all night!!!

  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsManager01, General Manager at Copperstone Resort, responded to this review, August 23, 2013
Thank you for bringing these concerns to my attention. We are working hard to ensure that we stay ahead of mechanical failures, however there are always the unexpected, even within a new property such as ours. Unfortunately, your stay was negatively impacted in both rooms and we are certainly sorry for the inconvenience.

I will follow up with our team to see what we can do to further prevent these from occurring again in the future.

Yours in hospitality,


Joey Belanger
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alberta Canada
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed August 18, 2013

Great condo setup for a trip to the mountains. Housekeeping was very good and they even unloaded the dishwasher for us several times. The only issue is that the location in Deadman's Flats is a 10 to 15 minute drive to anything (restaurants, etc.) so you need to plan your days. That being said, the resort is a good value for the area.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Copperstone Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Copperstone Resort

Address: 250 2nd Ave, Dead Man's Flats, Canmore, Alberta T1W 2W4, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore > Dead Man's Flats
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites
Hotel Style:
Ranked #1 of 3 Hotels in Dead Man's Flats
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Copperstone Resort 4*
Number of rooms: 75
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Booking.com, Cheap Tickets, Travelocity, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Copperstone Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Copperstone Hotel Dead Man`s Flats
Copperstone Hotel Canmore
Copperstone Resort Canmore/Dead Man's Flats, Alberta

Owners: What's your side of the story?

If you own or manage Copperstone Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.