I was actually quite disappointed in this resort, and the chain that manages it. We actually stayed at Falcon Crest for our honeymoon, which was amazing, and within walking distance to everything in Canmore, which is the reason we stayed there. When we checked their website to book for our 1 year anniversary, their prices had gone up a bit, so we explored other options. We got to Copperstone`s website through Falcon crest, and on the front page it proudly stated that it was in Canmore and had gorgeous mountain views. We made our reservation, and even paid $10 extra for a "scenic mountain view."
We will now always check Google maps for the exact location and address of the place we`re staying at.
They blatantly lied on their website. When I plugged the hotel into the GPS (too late, we were only a half hour away by then) it informed us that the hotel was NOT in Canmore at all. It was about 15 km away from Canmore, in a tiny hamlet called Dead Man's Flats.
Upon getting there, and informing the attendant at the desk of the "miscommunication", she offered no help at all, not even an apology about the misleading nature of their website. When I asked how much I would have to pay if I wanted to cancel the reservation, I was told that I would be charged the ENTIRE amount for our 4 night stay. Irritated, we went to our room, which was a far cry from what we were expecting, hardly nicer than an average hotel room. And to top it all off, our scenic mountain view was hard to focus on, when in the open yard directly outside the attached patio featured a decaying shed, a field of dandelions and crabgrass, and a disused and weathered cliche windmill cabin.
We were essentially conned into spending almost $800 on a hotel we didn't want.
Oh, and probably close to $200 on gas and cab fare back and forth from Canmore, which we hadn't budgeted for, thinking we were going to be able to walk most places.
So, thank you Clique resorts, for taking my money.
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- Also Known As:
- Copperstone Hotel Dead Man`s Flats
- Copperstone Hotel Canmore
- Copperstone Resort Canmore/Dead Man's Flats, Alberta