We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Close to Canmore Great Room Stayed in July 2012” 4 of 5 stars
Review of Copperstone Resort

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save Saved
You added Copperstone Resort to your Saves list
Copperstone Resort
4.0 of 5 Hotel   |   250 2nd Ave, Dead Man's Flats, Canmore, Alberta T1W 2W4, Canada   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Edmonton, Canada
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
“Close to Canmore Great Room Stayed in July 2012”
4 of 5 stars Reviewed December 26, 2012

We got an amazing deal through groupon. I think it was about 240 for 2 nights. Great room as it was fully furnished with a kitchen, refrigerator, living room, and patio. Nice view of the mountains from the patio. When we were there the hot tub wasn't working.

About a 5 - 10 min drive into Canmore.

Front desk needs a little more work on customer service as the guy was pretty rush rush no "hi" or smile as we checked in.

Overall a great stay. :)

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

415 reviews from our community

Traveler rating
    214
    140
    36
    18
    7
See reviews for
190
118
4
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Edmonton, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 23, 2012

It's not easy to find a three-bedroom condo in Canmore so we were glad to find Copperstone. There is nothing to see/do in Dead Man's Flats but it is a short drive into Canmore for shopping and dining.The heated underground parking was a treat and the suite was spacious and well decorated. It wasn't until we settled in that our opinion changed. The bunk beds did not have proper duvet covers (wrapped in two sheets) and there were fresh blood stains on them! These beds had not been changed since the last guests. Under the bunk mattresses were pieces of Lego, food crumbs and dirt. Even our children were grossed out. The other bedroom linens seemed fine but the bedside lamp was broken. In the kitchen, it looked like some dishes had been put away without being cleaned. Given what we paid, this suite should have been spotless. Probably won't go back.

Room Tip: Rooms facing creek are extremely quiet and have nice views.
See more room tips
  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsManager01, General Manager at Copperstone Resort, responded to this review, December 31, 2012
Thank you for your response and valued feedback. We take great pride in the cleanliness and appearance of our rooms and hotel facility; so needless to say, I was very surprised and disappointed to read about your stay with us. I would like to apologize and assure you that this is not our standard.

I will be following up with the management team to review what happened, and take the needed steps to ensure that this never happens again.

Please feel free to contact me should you have any questions or concerns.

Respectfully,

Joey Belanger
General Manager
Copperstone Resort Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Top Contributor
129 reviews 129 reviews
30 hotel reviews
Reviews in 45 cities Reviews in 45 cities
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed December 20, 2012

Very nice property - almost brand new and fitted like a full townhouse with full kitchen (with granite and stainless steel), 2 baths, 2 bdrms, living area with fireplace, balcony, heated underground parking, hot tub and daily maid service. Perfect accomodations for a family. Great overall, except for the mattress in the sofabed - lumpy and felt the springs so was not good to sleep on.

The only downside is the location - its located in the whistle stop of Dead Man's Flats about 8 km east of Canmore, so you have to drive to everything. Dead Man's Flats is limited to a gas station. There is no onsite food services or other hotel amenities, although there is everything you could possible need in Canmore (charming mountain town). Location is fine for sightseeing and activities in Canmore and Banff areas (Banff about 35 km away). However, we were skiing at Lake Louise and found the drive (almost an hour each way) a bit long.

Room Tip: Ask for a room that does not face the highway (its a half block off the Transcanada Highway) and is...
See more room tips
  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 11, 2012

Got a groupon for a good deal, and what a deal it was. Place is nice, has everything you need for a comfortable stay. Clean, super comfortable bed, flat screen TVs, however, decore is a bit dated (no big deal). Awesome, large hot tub. Friendly staff. Location is the only downside. 7-10minute drive to down town canmore. There is NOTHING happening in dead mans flat. Other than this, I would definately stay here again if a good deal like a groupon presented itself.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 20, 2012

My husband and I decided to celebrate our 1yr Anniversary at Copperstone Resort a couple weeks ago and we were beyond impressed. Booking on-line was incredibly easy and the staff helped answer all of my questions right away. We arrived and check-in took all of 5 minutes. We requested a second floor room with a mountain view and they delivered. The room was modern, clean and perfect for the 2 of us but could of easily accommodated 4 people. The fireplace was very cozy and romantic and the kitchen was fully equipped with everything we needed. We took advantage of the hot tub both days we were there and met some great people. The underground parking was my husbands favorite part and they even have storage units for all of your skiing or boarding gear. The suite had a washer and dryer which I thought was great. I read some reviews and a few complained about the resort being far from Canmore. It's an 8 minute drive. We actually took a cab into Canmore for dinner one night and it cost $15.00 each way which we were fine with. The resort is pet friendly which is nice for those who have pets. We didn't find any traces (smell or hair) of dogs or cats in our room. This was something I was a little worried about but it was fine. The rate we received was excellent and we enjoyed every minute of our stay. We will definitely be back.
Thanks Copperstone Resort for making our 1yr Anniversary so special!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 20, 2012

I spent a weekend here this past October and had a lovely time, the suite was very spacious, modern and clean. There was a huge hot tub just outside of our room and the grounds around the place where kept up nicely. I go out to the Canmore area quite regularly, have stayed in many places, this so far is my favorite!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dauphin, Canada
1 review
4 of 5 stars Reviewed November 19, 2012

Not very many complaints. Great place to stay if you have a lot of people. We had 6 plus a toddler. We all loved the hot tub. Rooms and beds were.comfortable. Awesome view and many trails which my sons enjoyed. Only complaints I have were the pillows were absolutely terrible - so lumpy. And the supply of tea towels and dishcloths were minimal. Asked for more and they brought us 1 teatowel. But staff were always nice and friendly. The only other suggestion I have is more signage on highway as was difficult to find if you didn't know where it was. Can't see it from highway

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Copperstone Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Copperstone Resort

Address: 250 2nd Ave, Dead Man's Flats, Canmore, Alberta T1W 2W4, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore > Dead Man's Flats
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites
Hotel Style:
Ranked #1 of 3 Hotels in Dead Man's Flats
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Copperstone Resort 4*
Number of rooms: 75
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Booking.com, Expedia, Priceline, Hotels.com, Venere, Odigeo, TripOnline SA and Tingo so you can book your Copperstone Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Copperstone Hotel Dead Man`s Flats
Copperstone Hotel Canmore
Copperstone Resort Canmore/Dead Man's Flats, Alberta

Owners: What's your side of the story?

If you own or manage Copperstone Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.