Just awful from the start. I travelled with my partner and four friends on motorbikes and after a very long day's journey we were looking forward to just getting to bed - it was not that simple. Check in was allowed up until 11pm but when we got there at just gone 8, we were told that one of our rooms had been given away, despite being booked 3 months earlier. The hotel manager kept saying "What's the problem? What's the problem?" He said that people often don't turn up so he had sold one of our three rooms to someone else and even tried to blame it on his teenage daughter. When I informed him that he was breaking a written contract with expedia, he quickly wanted to find us one room in another hotel, which he eventually did after about an hour. If only this had been the end of it. The rooms were unsanitary and unsafe, please see the pictures. A/C was at an extra cost and came via a length of plastic pipe in the ceiling; the shower was a hole in the floor between the toilet and the bidet; the plug for the sink came in three parts and once it was in it wouldn't come out; paint had been very sloppily applied to the walls, which seemed to include the heardboards, sockets and light switches; the door to the balcony didn't lock and we had to hold the shutter open by tying it to the handle of the door - the shutter later broke and the manager tried to blame us. Breakfast was just about bearable, particularly if you like a 5kg jar of nutella and a ladle. The juice was some unrecognisable red liquid and the tablecloths were dirty. Thank God for bread and butter. DO NOT stay at this hotel - we had a fabuloous holkiday touring some beautiful places in Italy but unfortunately this was the only hotel we had booked for two nights!!
Location: Italy > Emilia-Romagna > Province of Rimini > Rimini > Rivabella
Bar / Lounge Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Ranked #11 of 13 B&Bs / Inns in Rivabella
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Laika 2*
Number of rooms: 34
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- Also Known As:
- Hotel Laika Rivabella, Italy - Rimini