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“Fawlty towers” 2 of 5 stars
Review of The Esplanade Hotel

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The Esplanade Hotel
4.0 of 5 Hotel   |   1 Victoria Road, Devonport 744, New Zealand   |  
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Ranked #1 of 2 Hotels in Devonport
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Fawlty towers”
2 of 5 stars Reviewed November 7, 2011

Esplanade has a great location to offer and this is it. The staff is friendly but helpless, the Victorian atmosphere is synonymous with austerity, uncomfort and need of refurbishment. The breakfast is nice provided you have patience towait and tolerance for having your order mixed up... Overall, could do much better or much cheaper.

  • Stayed November 2011
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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104 reviews from our community

Traveler rating
    34
    43
    14
    7
    6
See reviews for
10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Perpignan, France
Top Contributor
73 reviews 73 reviews
22 hotel reviews
Reviews in 46 cities Reviews in 46 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed September 28, 2011

We were visiting Auckland and some friends took us to this restaurant/hotel on the seafront in Devonport for dinner.

The meal was good, but the venue was excellent. The new owners have created, or re-created, a lovely environment redolent of the best of Victorian New Zealand.

We only saw the downstairs, which consists of a bar and several interesting niches where you can eat from the small, but good, menu.

The wine and beer selection pleased all four diners - good beer for the men, wine for the women.

Service excellent in the friendly New Zealand style.

Overall a place to recommend highly, and a great escape from the rush of Auckland city.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 8, 2011

We stayed for just one romantic night wihout the kids, at the end of a business trip.
Whilst the room was clean and very comfortable, the hotel is showing everybit of its age. We dined in the restaurant which was a great disappointment. It didn't take long to work out why the place was almost empty.

The Esplanade probably suits those keen to remember a bye-gone era. It has loads of character, and a certain arrogance about it which probably is appropriate for its time.

It just didn't really suit us. I've stayed in much nicer places with much nicer restaurants, which only cost half as much. If nothing else, at least now I appreciate my usual stops a little bit more.

Room Tip: Nice view from the
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  • Stayed August 2011, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed August 29, 2011

We were pampered and felt like royalty. The customer service was superb. It's obvious that the hotel is under great management!

  • Stayed August 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 28, 2011

Totally enjoyable stay (Under new kiwi ownership and you can tell with great selection of Kiwi craft beers on tap and kiwi wines friendly staff , rooms well detailed to a great standerd and well worth the price , really enjoyed the little unexpected touches during our stay Best hotel views of Auckland
Chistine & Mark - Sydney

Room Tip: ask for harbour view
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  • Stayed August 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Auckland
Top Contributor
195 reviews 195 reviews
40 hotel reviews
Reviews in 73 cities Reviews in 73 cities
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed August 28, 2011

Stayed here last night, what a hidden gem! Wonderful room with a great view of the Harbour, great bed and very chic bar downstairs. Breakfast was included with the room.

A very enjoyable 10 min ferry ride to town.

Better value than Auckland city with old world charm.

Room Tip: The have a penthouse which is stunning.
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  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 10, 2011

The rooms are dated and in desparate need of a refurb. On our most recent visit the hostess was curt and disrespectful whilst on another occasion the owner invited us to the bar for (what we thought was complimentary drinks) then gave us a bill.
never again

  • Stayed July 2011, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Esplanade Hotel

Address: 1 Victoria Road, Devonport 744, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Devonport
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 2 Hotels in Devonport
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Esplanade Hotel 4*
Number of rooms: 17
Official Description (provided by the hotel):
The Esplanade Hotel offers Auckland boutique hotel accommodation, right on the waterfront in Devonport, Auckland, New Zealand. Nestled in the heart of Devonport village, just across the harbour from the heart of Auckland City, The Esplanade Hotel dominates the Devonport foreshore and enjoys unrivalled harbour and city views. This boutique hotel was built in 1903, has been elegantly restored and has a character and charm all of its own.It is only a ten-minute ferry ride to downtown Auckland, without the hassle of the inner city. After a busy day sight-seeing or on business, The Esplanade Hotel is a haven to escape to at the end of the day…sit back and relax in the bar or restaurants and watch the Auckland city lights and harbour activity. The Esplanade Hotel has seventeen rooms, all with ensuite bathrooms, including the luxurious Blake Suite and the two bedroom ... more   less 
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Also Known As:
Esplanade Hotel Auckland
The Esplanade Hotel Devonport, New Zealand - Auckland

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