Me and my daughter arrived Wednesday morning knowing that we couldn't check in till after 2 pm. We arrived at the hotel the girl who we spoke to on the reception was very helpful. Offered us a comfortable place to sit whilst waiting for our room. She offered to keep our bags and we could go off and come back any time after 2 pm to check in. We took a seat and had a lovly chat about York to the reptionist. She gave us a map and some good advice on where to eat. We arrived back at the hotel to check in. Which was very speedy but had all the information we needed. Had a lovly night stay the room was clean and comfortable had everything we needed. We didn't use the bar or restraunt So couldn't comment on that side of things. When we arrived at the desk Thursday morning to check out there was no one their to great us within a few minutes a young man arrived at the desk smelling of cigarette so I took that as people are initial to a break. I got no apology from him for not been there, I requested my bill he didn't ask if we enjoyed our stay. The fumes that was coming from him with alcohol were over powering. I settled my bill and went to leave the hotel the young man didn't say good bye or have a nice day. I see this as been very rude but our overall experience was excellent apart from the one young man on check out.
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- Also Known As:
- Noir Hotel York
- Hotel Noir York, UK