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“great hotel” 5 of 5 stars
Review of The Park-Garden Hotel at Mattenhof Resort

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The Park-Garden Hotel at Mattenhof Resort
3.0 of 5 Hotel   |   Hauptstrasse 36, Matten, Interlaken 3800, Switzerland   |  
Hotel amenities
Ranked #1 of 1 Hotels in Matten
london
1 review
“great hotel”
5 of 5 stars Reviewed December 31, 2010

Highly recommended, room was large very tidy & clean , staff were great , service very good.

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with OctopusTravel

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61 reviews from our community

Traveler rating
    7
    13
    14
    11
    16
See reviews for
20
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3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
London
1 review
4 of 5 stars Reviewed December 28, 2010

Our original stay was for 6 days, extended by 7 days due to the volcanic ash problem. We enjoyed the extended stay, learning to play pool in the hotel. Staff were very friendly. We had unlimited free access to internet which helped us keep track of the flight situation. Good, though limited food options in the hotel. The breakfast could have been a little better.

  • Stayed April 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with OctopusTravel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed September 5, 2010

Not central in Interlaken. Grubby, shabby dirty hotel. The rooms were dirty, bathroom smelled of urine, dust everywhere, holes in the sofa. TV from 1970s. Beer cans littered around the pool. Luckily our travel company organised a full refund for us and relocated us to a much better hotel.

  • Stayed August 2010, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 30, 2010

Pls take my humble advise and stay away from this absolutely pathetic place. We booked for 4 nights at the hotel and checked out after 3 nights... Mind u we were a family of 4 and had booked two inter connected rooms...It was the worst hotel in our 14 day trip across several cities (six different hotels) in Europe... this was by far the worst hotel I've ever stayed in...
Couldnt stand the dirty rooms, bedsheets with holes in them, pathetic quality of towels and linen..(pillows and beds - so bad you dont want to touch !!!); room flooring so dirty seemed as if had not been cleaned for ages... bathrooms with such gawdy wall paper - it'll depress the hell out of u...basically the place needs to shut down - its a ramshackle, abs run down dirty place with no visible signs of any one caring for customers...more of backpackers dorm than a hotel.. and deserves to be priced at around $ 10 a night...
So go at your own risk....

  • Stayed July 2010, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
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schweiz
1 review
2 of 5 stars Reviewed October 3, 2009

Watch out! This hotel has two names - the second name is ' funny farm'. If you are seeking for a bit of freedom, don't go there since the hotel is also a youth hostel!!!
And the prices for the rooms are too high for what they are - old fashioned, dull and even mould in the bathroom...

  • Stayed August 2009, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Brisbane, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 15, 2009

I stayed in this beautiful hotel with my two young sons for four nights. It was very confortable and had lovely spacious rooms. The boys enjoyed the 45 TV stations! Large bathroom and deep bath. Lovely garden (with pond) to run around in. Easy 15 minute walk into the centre of Interlaken. Views to the mountains. Gorgeous dining room with substantial breakfast. Internet access.

  • Stayed March 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Toronto, Ontario
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 17, 2008

We chose this hotel for a well located budget stay for 3 with local character. My husband and I were travelling with our 18 year old son and found this hotel perfect for the experience we wanted. Yes the hotel's best days are behind it (the stair runners are worn, etc.) but it was clean and full of character. Our room (427) had possibly the best view in all of Interlaken with a perfectly centred view of the Jungfrau mountain from our quaint window balcony. The days were hot but the cool mountain breeze made the rooms wonderful for sleeping at night. The staff was helpful, the continental breakfast more than adequate and there was free internet in the large lobby/lounge. Several restaurants serving local cuisine were nearby and while we had a car, they provide you with a free local transit card. There are many adventure outfits close by and we chose to go canyoning as a family at Grimsel with Alpin Raft - a fantastic decision to say the least and their meeting spot was just behind the Mattenhof! If you're a spoiled, pampered type who needs the latest design decor then it's not for you, but if you're down to earth and want casual ambiance and would rather spend your money doing things in Switzerland then the value's here.

  • Liked — Ecclectic past grandeur and excellent scenery with good nearby ammenities
  • Disliked — Heavy feather pillows
  • Stayed August 2008, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Park-Garden Hotel at Mattenhof Resort

Address: Hauptstrasse 36, Matten, Interlaken 3800, Switzerland
Location: Switzerland > Canton of Bern > Bernese Oberland > Interlaken > Matten
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Matten
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Park-Garden Hotel at Mattenhof Resort 3*
Number of rooms: 63
Reservation Options:
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Also Known As:
The Park-Garden Hotel At Mattenhof Matten
Park Mattenhof Interlaken
The Park-Garden Hotel At Mattenhof Resort Interlaken/Matten

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