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“Relaxing stay, great central location” 5 of 5 stars
Review of Renaissance Tuscany Il Ciocco Resort & Spa

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Renaissance Tuscany Il Ciocco Resort & Spa
4.0 of 5 Hotel   |   Via Giovanni Pascoli, Castelvecchio Pascoli Barga Lucca, 55051 Castelvecchio Pascoli, Italy   |  
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Ajax, Canada
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
“Relaxing stay, great central location”
5 of 5 stars Reviewed August 22, 2013

Spent three days at resort using Marriott vacation points. Was not dissapointed at all. Hotel staff was vey attentive, professional and provided immediate help in assisting your every need.

Hotel has two restaurants which are good, but for local flavour drive to Barga is worth the trip. You do need a car as this location is up in the hills( view of countryside from hotel,is awesome). Town of Lucca is only 45 minutes away and Pisa and Cinque Terra are all within easy drives ( local highways no tolls)

A good place to just unwind and relax, all with the Marriott standards we all appreciate

Stayed August 2013, traveled as a couple
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516 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Philadelphia, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2013

My husband and I stayed at this amazing resort for three days and enjoyed it very much. The rooms are modern, the view from the balcony gorgeous, food is great. The town Barga, on the bottom of the hill us adorable. LOVED IT!!!!!

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Beach,CA
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed August 20, 2013

Stayed 4 nights in Florence and then proceeded to rent a car from Florence airport to drive to Barga/Lucca area. Should be approximately 1.5 -2 hour drive however my "inner blonde/directionally challenged" had us driving for 5 hours. Pay attention to the signs to Lucca and even if you don't see one for a while know that most likely you are on the right path to the hotel. Big mistake to turn around as we backtracked a lot. Boy was I happy once we started the drive up the BIG hill to the top and saw the Renaissance. Note you MUST have a car when you stay here if you want to explore the town of Barga and/or Lucca. Trust me when I say they are easy to find locations from the Renaissance Hotel and parking at both places was very easy.

We stayed at the hotel for 2 nights and had two rooms. One room booked with AAA rate, "executive view, larger guest room" and the other using points, "classic room". We were put on the 6th floor with rooms next to each other. While the classic room was very nice and executive view had a balcony overlooking the pool and the valley. Outstanding view and loved having coffee in the morning listening to the roosters down the hill sing their morning songs. Nice that room has electric hot water kettle to make coffee or tea.

My teenage girls loved that there was a pool and enjoyed late afternoon swims. Hotel also has an indoor pool and spa which my husband and girls said were very relaxing. I loved the layout of the hotel and the grounds - simply beautiful to explore.

The beds were heavenly - while staying in Florence we thought the beds were very hard; so the comfortable and soft beds added to a great stay.

The hotel staff were OUTSTANDING. From suggesting restaurants, to where to buy wine, to giving us easy to understand directions to both Barga and Lucca, they were happy to help us in any way.

Breakfast was very good and loved eating on the patio overlooking the valley. We did have cocktails in the bar - nice atmosphere (drinks somewhat expensive). Wifi worked perfect on the property as well as hotel room. I am Marriott gold member so did not have to pay for wifi in the room otherwise I believe there is a daily charge.

I have nothing negative to say other than I wish I could have stayed an extra night.

Room Tip: As others have mentioned, a room in the main part of the hotel overlooking the valley is awesome. S...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Zurich
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 20, 2013

First off, nicely renovated hotel. It's always iffy in Italy. You pay a fortune for a five star that's not quite what you expect, it's shine probably worn off 40 years ago. But they really did a nice job renovating the main areas. The price value was amazing. We are a family of 4 kids ages 8 and 4 and had a suite on the 4th floor. Our room was not renovated, it had the old carpeting and curtains, a queen size bed on a king size bed stand so that was a bit strange and unpleasant. The sink drain was slow and after we complained they came and fixed it right away. We also complained that the shower curtain was filthy, they also took that off and did not replace it the rest of the week, claiming that it was being cleaned(does it take a week to clean plastic curtains?) Shower in the tub did not really function properly, but we were able to shower. My husband asked for turn down service and they have no idea what it is. My husband also checked out the other rooms and they claimed that non of the suites are renovated. We would of had to change to smaller rooms with a connecting door and paying more. There is no safe in the room. It was dirty under the sofa from the last guest. The saving grace were the 3 large floor to ceiling windows in our two rooms and the size. There were also 2 balconies. Our friends came later and also had reserved a suite. They said they had almost no windows and with the unrenovated room they could not stand it and changed to a renovated smaller room. I also had a massage in the SPA. Most of the ladies did not speak English at all and I asked repeatedly for a firm pressure massage. My therapist just did not get it. After repeating myself I actually got up and showed her what firm pressure was as she was just lightly brushing her hands over my body, thinking it was the language barrier. She still did not get it. And all this after she was 15 min late for 50 min massage. She ended the massage early and of course I complained. The spa manager was nice enough to offer me a shoulder massage with another therapist who did a decent job. The gym was ok, with decent equipment. Their wellness area is small and minimum. I guess we let the room slide because of the price we paid. We also spent a lot of time out of our rooms playing golf(20 min away), tennis, mountain biking, horse back riding, all 5 min from the hotel. They have a decent pool with a nice view and there were enough cute towns around for a few visits. We were eating in the hotel restaurant but after 2 lunches and dinners we had tried everything on their decent but limited menu. Then we headed to Barga the rest of our stay where they had more restaurants. There were quite a few conferences going on but we didn't feel the crowd. All in all, it was enjoyable as we had fun, and since we didn't pay too much, we were happy with the value. Besides the front desk and restaurant not many spoke English in this American chain, but the service was not bad for Italy.

Room Tip: Ask for a renovated room
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 18, 2013

Recently stayed at the Renaissance Tuscany Il Cicio Resort for another science conference. The experience was great. The resort is located in an isolated area of Tuscany near Barga. The surroundings are beautiful and provide a great backdrop. The staff are very nice and helpful. The resort has been renovated and has very nice refurbished rooms, except the rooms 40-75 that are outside the main buildings. I was given one of those and while they are neat & clean, I later realized that they are nothing compared to the newly renovated rooms in the main buildings. Anyway since i was here for a science conference, i was not spending much time in the rooms. The swimming pool is fantastic and was very popular among all guests. The one thing that needs improvement was the breakfast. It was the same everyday with very limited options for vegetarians. The lunch and dinner were good with a variety of options for vegetarians, whose numbers seem to increasing day by day. Overall, a great experience and would definitely recommend this resort again especially for a vacation.

Room Tip: Please book a room within the hotel bulding and not the ones outside numbered in double digits 40-75...
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  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Yorkshire
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 14, 2013

We stayed at the hotel for just three nights as part of an eleven day trip around central Italy but on arrival we wished that we had booked to stay for a week! This was the best hotel that we stayed in during our trip. Everything was fabulous. Our holiday was to celebrate our wedding anniversary and the hotel upgraded our room, which really added to our stay. On the sixth floor, the room was clean and modern with a spectacular view over the surrounding coutryside and the town of Barga.
As we were doing a driving tour of Italy we had our own hire car, which is essenital if staying here. We visited Barga and Pisa during our stay, which were easily reached, with your own transport, within ten minutes and an hour and ten minutes respecively.
We visited a few restaurants during our stay but on our first night, after a long drive from Maranello, we wanted to stay in the hotel. We ate in 'Le Salette'. The staff here were friendly, attentive and efficient and the food was delicious, if not quite pricey compared to what you could get in nearby Barga.
Every member of staff that we met during our stay was cheerful, friendly and helpful and were a great credit to the hotel. Mary made us feel particularly welcome and was very helpful in making reservations for us.
If you are after a place to relax and unwind then this is definetly the place. A real gem!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, United Kingdom
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 12, 2013

Beautiful, beautiful hotel!
Unfortunately, being here for a conference I was only briefly able to sample the delights of the spa, pool and Wellness facilities. A return visit is definately on the cards for the future.
Good food, good facilities, and great local wine.
There were a couple of unrelated maintenance issues in my room during the visit, but the response was quick and efficient, with all the staff being friendly, and accommodating

Room Tip: Ask for a balcony, they dont all have fantastic views, but its still lovely to sit out in the evenin...
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  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Tuscany Il Ciocco Resort & Spa

Address: Via Giovanni Pascoli, Castelvecchio Pascoli Barga Lucca, 55051 Castelvecchio Pascoli, Italy
Location: Italy > Tuscany > Province of Lucca > Castelvecchio Pascoli
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Castelvecchio Pascoli
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance Tuscany Il Ciocco Resort & Spa 4*
Number of rooms: 180
Official Description (provided by the hotel):
The Renaissance Tuscany Il Ciocco Resort & Spa, recently renovated, is situated within a 2000 hectares estate inside the greenest land of Tuscany, the Serchio Valley. The first Renaissance Resort in Tuscany is an iconic venue where classic and elegant Italian style meets the brand new Chic Design by Renaissance Hotels.Our luxury Tuscan Resort hosts 180 guest rooms, 65 of which have been beautifully restored into new Executive Rooms. There is everything for your meetings & events including 11 meeting rooms fully equipped with every amenity and our “Salone Pascoli “ , ready to host any event up to 900 persons.Step inside our Daniela Steiner Beauty Spa and our Wellness centre to pamper yourself or, if you need some action, we have any kind of sport facility from horseback riding to soccer fields.Whatever is your wish during your stay, at the Renaissance Tuscany Il Ciocco Resort & Spa you will find the opportunities. ... more   less 
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Also Known As:
Il Ciocco Hotel
Il Ciocco Barga
Renaissance Tuscany Il Ciocco Resort & Spa Italy/Province Of Lucca

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