Here for a meeting with my husband. We booked a room with a king bed, but the reservations were mishandled and we were given a room with two twin beds. The beds are bolted to the wall, and so can't be pushed together. We can just hold hands from across the beds...how romantic. One staff member was great trying to help us, but another rolled her eyes and laughed at us.
Basic things in room lacking, like functioning lamps, empty Kleenex dispensers, and no way to control the temperature. If you are here for a conference, you are stuck here, so what reason do they have to try to help you? Even though we are paying an insane amount of money to stay here...if you have a choice, I can't see this place being worth the money.
- Official Description (provided by the hotel):
- The Renaissance Tuscany Il Ciocco Resort & Spa, recently renovated, is situated within a 2000 hectares estate inside the greenest land of Tuscany, the Serchio Valley. The first Renaissance Resort in Tuscany is an iconic venue where classic and elegant Italian style meets the brand new Chic Design by Renaissance Hotels.Our luxury Tuscan Resort hosts 180 guest rooms, 65 of which have been beautifully restored into new Executive Rooms. There is everything for your meetings & events including 11 meeting rooms fully equipped with every amenity and our “Salone Pascoli “ , ready to host any event up to 900 persons.Step inside our Daniela Steiner Beauty Spa and our Wellness centre to pamper yourself or, if you need some action, we have any kind of sport facility from horseback riding to soccer fields.Whatever is your wish during your stay, at the Renaissance Tuscany Il Ciocco Resort & Spa you will find the opportunities. ... more less
- Reservation Options:
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- Also Known As:
- Il Ciocco Hotel
- Il Ciocco Barga
- Renaissance Tuscany Il Ciocco Resort & Spa Italy/Province Of Lucca