Got shown the room before we booked. Pleasantly surprised to find modern deco, comfy bed and new shower,. Oh and huge plasma. Great location close to the lake and the cable car. It was I good stop on our journey from Napa to Yosemit.

Let's see the guy working the front desk (who is apparently always theres so beware) was extremely rude to us upon our arrival. We got to the hotel rather late and woke him but I'm sorry that is no excuse for treating paying customers like crap. Most people who stay in a motel have been travelling for hours and sometimes things go wrong that interrupt your plans of arriving at a early hour and no where on their website does it say that check in must occur between x amount of hours. We were exhausted had been travelling for 15 hours and the last thing we needed was to be treated like we were the rude people who dare wake the only person running the front door. By the way we never did get a apology during our short overnight stay. Then to make matters worse we were triple charged for the room that I had already paid for in advance. They decided to charge us a additional 250 some odd dollars, which P.S. thier room rate was 99, so where the magic number of 250.00 came from is beyond me and I never did get a explanation.
Then after all that we ended up leaving our pillows behind in our rush to leave the property and so far I have had to call twice to ask that our pillows be mailed to us. It's been three weeks since our visit and guess what? no pillows. The firt time I called I got a excuse that they couldn't be mailed when they initially said because they had to wash them. Wash them? Who asked you to wash our pillows? Surprise, surprise more rudeness when I called the second time and the cherry on top is the guy didn't even have my address saved, I had to give him all my info yet again. I'm about to call for the third time but at this point my hopes are low and my request to have the owner call me never happened either.
The room was just ok, it was clean, no coffee in the room, but we could hear absolutely every movement and sound going on in all the rooms around us.
There is absolutely no saving grace for this property. Do yourselves a favor and find somewhere else to stay.

It was one of those days where everything went wrong, and we found ourselves hot, tired and without a place to stay. We thought maybe the Holiday Inn would have a good deal on a room; we were shocked to find they wanted $169 a night. We went next door and they had a clean, recently updated room with a king sized bed and fridge for $65.00 a night. The bed was comfy, the towels were decent quality, and the tv was a large flat screen. The wifi connection was a bit spotty, but it's free. The guys who work there are old-school locals, and they were very helpful.

The location is excellent, just blocks from the lake, the lifts and the casinos. There's no reason to spend more than you have to on a room.

Hi everyone! Returned from South Lake Tahoe a couple of days ago and wanted to share a bit about our stay. This was my first visit to Lake Tahoe and we were looking for an economical stay for a few days. Found a package on Orbitz that included the Highland Inn and Hertz rental for 288.00 - 4 days/3 nights. I must admit I was a little skeptical given some of the reviews, but I can say that it was a GREAT experience! The Inn is located within walking distance of the Grand Marriott resort which includes the gondola ride up Mt. Heavenly and many shops and restaurants to explore. Our room (102) was very cozy - with a refrigerator, nice flat screen and a comfortable bed. It was clean, stocked with enough linens and accessing WiFi was no problem! The air condition was a little loud, but tolerable. Many people commented on a negative experience with the front desk….we arrived at 2:30AM and woke him out of a sleep, but we did call beforehand to say we were arriving late. While not in the best of moods, he was very accommodating and made sure our room was prepped and apologized the next day for being a little grumpy. He helped us with directions, recommended a couple of spots for dining and was really a good guy. I think it helped that we are laid back people and don't take too many things personally. The location of Highland Inn was a plus - close enough to the casinos if you're interested, and walkable distance to a really nice beach. The only reason I didn't mark this 5 stars was because of the shower. It is a little small, and it's hard to adjust the shower head. Other wise, pressure was fine and so was the temperature. Overall, I highly recommend Highland Inn, it's a great choice for budget and comfort. If you are looking for a room overflowing with amenities, this is not the place. However, if you like quaint, comfy and are looking to save money BOOK IT!