DO NOT STAY HERE. The proprietors of the PINEWOOD INN are completely deceitful scammers. They use a "bait & switch" method for luring people with pets in to stay. We were taking a trip up to Tahoe with our two small Boston terriers, and found this place on Priceline.com which said "Pets Allowed" on their website. Only when we actually arrived at the Pinewood Inn did the owners inform us it would be an additional $25 per pet per night!!! This is ridiculous if you consider that the rooms are $35 per night for TWO PEOPLE!!! So they wanted an extra $50 a night for our pets to stay and I said no thank you, I will stay elsewhere. The deceitful owners then informed me that they have a 24-hour cancellation policy, and since it was within 24 hours, they would still charge my credit card for the full price of the room. THIS IS COMPLETE FRAUD.
When I called Priceline up to tell them what had happened, they informed me that there was nothing they could do for me. Are you kidding me???? Priceline is just as guilty of this fraud as is the Pinewood Inn as Priceline allows scammers like this to perpetuate their business online!!!! I am a VERY DISSATISFIED customer, and will not being using Priceline again, as they are not customer-oriented at all, but rather take the side of the merchant.
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Expedia, Booking.com, Cheap Tickets, Orbitz, Travelocity and Odigeo so you can book your Pinewood Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Pinewood Hotel South Lake Tahoe