This filthy place is infested with bed bugs! Health inspectors need to close it down ASAP. Unable to sleep from constant itching, we asked to be moved into another room only to experience the same horror in the next room. Late at night and early hours of the morning, tiny blood-filled bed bugs crawled out from the mattress and headboards like a horror movie! There were blood stains on bed linen from previous customers' bites and a rancid smell of mold and moth bitten upholstery. After checking our rashes doctors verified we had encountered a bed bug infestation and we were left suffering with the discomfort and disgust for several weeks after our stay. The customer service was equally as appalling. The married couple and son from India have zero customer service skills and are the rudest people we have encountered in our vast traveling. The wife is extremely neurotic. Upon being presented with a complaint she reacts in an hysterical manner, screaming and shouting aggressively. Please avoid this health hazard and warn others to do so. Worst place ever.
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- Also Known As:
- Pinewood Hotel South Lake Tahoe