I stumbled upon The Deerfield Lodge At Heavenly using TripAdvisor. I have stayed at many hotels in Lake Tahoe and this has been my best experience. I took my family here for a weekend snow trip to celebrate my mother's birthday.
The customer service was just amazing. Upon arriving, we were offered a bottle of wine. The hotel rooms were extremely comfortable after long days of playing in the snow. The bathrooms were also very nice and absolutely spotless. The gift baskets had great local pastries and treats in them. I felt right at home in this hotel and I appreciated the small details, quality furnishings, and thoughtful extras.
The staff was amazing as well. I took a pretty bad fall outside of the hotel when first arriving (I wasn't wearing the right footwear) and the owner ran out to take care of me. She showed so much genuine concern. Not only for my fall, but to make sure my mother had a great birthday, and that my family had an amazing time!
I am extremely picky when I am doing something nice for my mother and it is not often that I feel a place has earned my business but I will most definitely return to this hotel next winter.
- Also Known As:
- The Deerfield Lodge At Heavenly Hotel
- The Deerfield Lodge At Heavenly Hotel South Lake Tahoe
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