We are members of Marriott Vacation Club and own at the Timber Lodge which is just next door. I thought we would try something different this year, since I was told this place has a higher rating. We traded into the Grand Residence on Marriott destination points. We booked a 2 bedroom unit. Upon arriving into our room I was very dissapointed. This unit is so much smaller than the 2 bedroom units at the Timber Lodge. When you open the sofa bed in the living area you cannot even move around in the room. We did not have adequate drawer space in any of the bedrooms. We did not even have a drawer in the nightstand to put things. I went down to the front desk and spoke to management about a room change. They told me that there are only a few rooms available at Grand Residence using destination points and the few rooms that they had were occupied. I even offered to pay more money for an upgrade and even said I would give up more destination points but they said this was not an option at this time. The one plus to this place is that the employees are very nice and try to be very helpful. I would not stay at this property again unless I was booked into a penthouse unit. I would also recommend not trading into this place using destination points because there is no flexibility if you have a problem with the room.
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- Also Known As:
- Marriott Grand Residence Club Tahoe Hotel South Lake Tahoe
- Marriott Lake Tahoe
- Lake Tahoe Marriott