A friend of mine and I stayed for three days and really enjoyed the hotel. I was torn between four and five stars, but gave it five because of two important elements. First, it is a really clean hotel. I place that above all else. Second, it was a really good value. I was making late reservations and all of the really nice resorts were either filled, or were charging over $500 per night. I got an outstanding deal through a third party vacation rental broker. Since we usually stay at the Grand Residence or the old Embassy Suites, I was a bit apprehensive about staying at a "motor lodge." That was put to rest right away when I first spoke with Ann. (You will read a lot about her in the reviews.) Ann is so personable and professional that she immediately makes you feel that you are staying somewhere special. When we got to the room, it was updated and very clean. They handle the bedding just like the top chains, placing the blanket between two fresh sheets. The clientele at the hotel were generally middle aged couples or groups and the place was really quiet despite being so close to Stateline. I did not eat the breakfast there......I like ham and eggs....... I did not use the pool, but it looked clean and heated. The fire pit was a great place to kick back in the early evening and meet other travelers. Parking was a bit tight, but was plentiful and free.
There were only two criticisms that I had. One was the lack of air conditioning. It wasn't that the temperature was so hot during those days, but you have to leave the front windows open to the front walk all night. If you close the blinds, it stops the air flow anyway. Given the amount of comments about this, they may want to consider making this investment. It would be the difference between me coming back, or going to the larger resorts. Second, (and this is a really little thing) they don't give you any real bar soap for the shower. The really little "round" of soap that is meant for hand washing at the sink barely does it.
Lastly, they are pet friendly, and Ann told me that they feel that pet owners make good clients. I saw several dogs there and never once heard a bark. Make sure that your pet is well traveled and behaved. I think it is an unwritten rule that if you are going to bring a four legged companion, you need to make sure it understands the rules. Again, this is a quiet and clean place.
I recommend this hotel to couples who want easy-in/easy-out access, personalized service, and want to stay away from the busy resort hotels. You will love the staff, and you will appreciate how well it is kept.