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“Not Honorable” 1 of 5 stars
Review of Alpenrose Inn

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Alpenrose Inn
4074 Pine Blvd., South Lake Tahoe, CA 96150   |  
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Hotel website
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Hotel amenities
Ranked #7 of 70 hotels in South Lake Tahoe
Woodland, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Not Honorable”
1 of 5 stars Reviewed April 20, 2013

I purchased a Groupon voucher last night, called today to redeem it, and they told me they would not honor the voucher because they had no rooms left. If there service while staying at the inn is anything like their customer service before even arriving, it has to be really bad. I will advise anyone I know to stay away from this inn.

  • Stayed April 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlpenroseInn, Manager at Alpenrose Inn, responded to this review, May 27, 2013
We are sorry that we were unable to honor your request. We really do our very best; however as a small inn there are times when we are unfortunately unable to accommodate every guest. Hopefully you will give the Alpenrose Inn another chance.
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332 people have reviewed this hotel

Traveler rating
    226
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    19
    10
    5
See reviews for
59
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Sao Paulo, SP
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 17, 2013

I stayed with my girl friend for 3 nights during the winter. Very friendly and helpful staff. Walking distance to the Gondola and easy access to restaurants and shops. Very nice hot tub. I would suggest to put a fridge in the room.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlpenroseInn, Manager at Alpenrose Inn, responded to this review, April 30, 2013
We appreciate your review and hope to have a small refrigerator in the room soon. Thank you for letting us know that you enjoyed your stay!
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California
1 review
5 of 5 stars Reviewed April 16, 2013

This property is well-located and well-managed. The rooms are clean, comfortable, and nicely decorated. The property was quiet - we were unable to hear even adjacent guests. Management was very friendly and accommodating. In the mornings, they served coffee, tea, cereal and sweet rolls which we were able to bring to our room.
We were in a deluxe king room and would definitely stay at Alpenrose Inn again.

Room Tip: We had a luxury king room upstairs in the corner farthest from the office. It was perfect.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlpenroseInn, Manager at Alpenrose Inn, responded to this review, April 30, 2013
Thank you so much for your kind review. We appreciate your business and hope to see you again.
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Mountain View, California
1 review
5 of 5 stars Reviewed April 16, 2013

Alpenrose is walking distance from a ton of restaurants, cafes, pubs, the Heavenly Gondola, and a beach on Lake Tahoe. Alpenrose has very nice, clean rooms on the inside; our room even had some memory foam padding on the beds that made them really comfortable. There is a deck on the 2nd floor with chairs. Mid-April was a great time to go - the skiers were mostly gone, but the summer travelers hadn't yet arrived. Only issue we had was the remote control for the TV in our room - the channel up/down buttons weren't working.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlpenroseInn, Manager at Alpenrose Inn, responded to this review, April 30, 2013
Glad you enjoyed your stay and found the beds comfortable. Sorry to hear about the remote control--please let us know so that we can change the batteries. We will do whatever we can to make your stay perfect. Thanks again.
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Woodland, California
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 15, 2013

My husband and I stayed at Alpenrose Inn at South Lake Tahoe for a wedding and enjoyed the pleasant stay! Highly recommended, clean and quiet! Compared to the other location that was booked for the wedding, I am so satisfied with the choice we picked for Alpenrose, simply because of the walking distance to the lake and the cleanliness of the Inn. The bed was comfortable, the furnishings were up to date and the front desk staff very friendly! Will have to return again next year!!!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlpenroseInn, Manager at Alpenrose Inn, responded to this review, April 30, 2013
Thank you for letting us host your stay in Tahoe for the wedding--we look forward to seeing you again! Also, thank you for your kind review.
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Sacramento, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 14, 2013 via mobile

I purchased a Groupon deal and decided to stay for a 1 night at Alpenrose. The location was very good close to stores and other locations. The room wasn't bad at all either. I really like the sink. The room has a modern look so dont let the outside fool you. If I had to come back to Lake Tahoe this would be the place!

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlpenroseInn, Manager at Alpenrose Inn, responded to this review, April 30, 2013
We hope to see you in the future. We will be planting the spring flowers soon to add color after the winter. Thank you!
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Singapore, Singapore
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 9, 2013

I was impressed first of all with the prompt and friendly response via email. Then I found myself checking into a lovely, quiet, well furnished place. I was impressed with what i found in my room, which had 2 queen beds, plenty to watch on cable tv, hot water bath, electric room heater, plenty of shampoo, towels and soap. I just found the place like a hotel but really affordable. It is within 5-10min walking distance to nearby heavenly ski gondola and short drive to restaurants, gas station and a massive raleys grocery. Lovely lovely place I'd stay at again.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlpenroseInn, Manager at Alpenrose Inn, responded to this review, April 11, 2013
We appreciate your kind review and are so glad you enjoyed your stay in Tahoe. Thank you!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Alpenrose Inn

Address: 4074 Pine Blvd., South Lake Tahoe, CA 96150
Phone Number:
Location: United States > California > Lake Tahoe (California) > South Lake Tahoe
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#5 Romantic Hotel in South Lake Tahoe
#10 Family Hotel in South Lake Tahoe
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
The Alpenrose Inn is known for its great value in high quality lodging: exceptional customer service and delightful unique accommodations. It is cozy, quiet and clean! Located in a friendly neighborhood of tree-lined streets, the Inn has all the amenities to make your stay in Lake Tahoe memorable and relaxing. It's an easy stroll to the lake shore (beach, marina and restaurant), Heavenly Ski Resort and Village, Edgewood Golf Course, world-class casinos, dining, shopping and more. ... more   less 
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Also Known As:
Alpenrose Hotel South Lake Tahoe
Alpenrose Hotel Lake Tahoe
Alpenrose Motel Lake Tahoe

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