My husband and I stayed at the 3 Peaks Resort for a few days at the end of October/beginning of November. I booked a one bedroom on the second floor. It was like a comfy, cozy little ski resort. We liked having the kitchette in the room too! There were two large flat screen TV's in the unit, a nice stand up shower and a soaking tub in the bathroom, a separate vanity area and then a separate commode area.The parking situation was great as well. We loved everything about our room and the location in town near the Nevada/California border.
Good customer service is huge for me. I was in the customer service industry for over 30 years. My one and only complaint were the young '20 something' ladies who worked at the front desk. They were not overly friendly which was a real surprise. On our second day there, I talked to one young lady to share that the clock radio on the nightstand in our room had a low buzzing noise....not the alarm part of it...but a "radio frequency" buzzing noise. She looked up from the computer long enough to say, "just unplug it". I asked her if we could get a replacement and she said, "No, we don't have extra ones". Another time, I walked in the office and another one of the young ladies was doing her nails at the reception desk. It took her several seconds to look up from the computer and acknowledge me too. My husband enjoyed the young man who worked in the office though. His name was Deon. I would definately go back back to the 3 Peaks and book the same room...but I would hope that the young ladies would get some people skills by that time.
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- Also Known As:
- 3 Peaks Resort And Beach Club Hotel South Lake Tahoe
- 3 Peaks Hotel And Beach