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“Beautiful Hotel in a Prime Location!” 4 of 5 stars
Review of Marriott's Timber Lodge

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Marriott's Timber Lodge
4.0 of 5 Hotel   |   4100 Lake Tahoe Blvd., South Lake Tahoe, CA 96150   |  
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Ranked #11 of 71 Hotels in South Lake Tahoe
Certificate of Excellence 2014
Top Contributor
767 reviews 767 reviews
89 hotel reviews
Reviews in 167 cities Reviews in 167 cities
1,714 helpful votes 1,714 helpful votes
“Beautiful Hotel in a Prime Location!”
4 of 5 stars Reviewed May 18, 2007

We were invited the Marriot Timber Lodge Timeshare presentation which included a room here for 3 nights plus a $100 gift certificate after you listen to the presentation. We checked in after a very nice meal at Cafe Fiore in South Lake Tahoe. Our room was standard, but spacious with a sitting area, a view of the Heavenly gondola and a nice bathroom with granite countertops and a bathtub. There is also a refrigerator, coffee maker and small sink with a few dishes.

The pool area is very pretty with a couple of jacuzzis, we loved the location and were able to walk to Harrah's and Harvey's from the hotel. Heavenly Village is really cool with shops, restaurants and in the winter there are heated sidewalks and an ice skating rink. We hope to come back in the winter and snowboard at Heavenly. Our timeshare presentation went very smoothly and we ended up staying an extra 30 mintues because we found it interesting and the history of the Marriott properties is interesting, also.

The concierge at the hotel was very nice, we were given discount coupons for the MS Dixie II scenic cruise which we enjoyed very much. I would highly recommend a stay here if you want to be close to the action in South Lake Tahoe, we were shown a 2 bedroom villa which was gorgeous with a large kitchen, separate bedroom and bathroom, fireplace and a jacuzzi tub. This would be a nice choice for lodging when traveling with more than 2 people.

We didn't have a chance to try Fire and Ice, the restaurant at the hotel, but I have heard great things about it from friends. The hotel is only about 4 years old, so everything appeared to be new and in good working order.

I also noticed a children's center which would be nice for families traveling with young children. There are also snowboard and ski lockers, you literally walk out the door to catch the gondola. Great place! We will return...... :)

  • Liked — Location, nice rooms, pool area, friendly staff
  • Disliked — No robes in the rooms, bath amenities were basic, no gels or lotions
  • Stayed May 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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686 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (176)
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Temecula, California
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed May 15, 2007

We enjoyed our stay here at Timber Lodge in Lake Tahoe. We were able to walk to nearby grocery stores and restaurants. Beautiful hikes and Lakes are within a short drive. We were here with family and we had family from Colfax area come and join us here also. My daughter and I enjoyed evening swimming in the heated pool and my husband enjoyed the 3 hot tubs they have at different temps for comfort.
It was great to have a full kitchen to cook our own food but you can also grab a sandwich, pizza or Jamba juice nearby. We found the staff to be quite helful and friendly. If we had a request it was handled promptly and followed up with a phone call. We found the beds to be comfortable but we had to complain about the sofabed being not too comfortable for my daughter so they brought us an airmatress right away.
I would would stay here again in a heartbeat. We had a wonderful family vacation.

  • Liked — The Beds, the pool, conveince
  • Disliked — the sofabed
  • Stayed May 2007, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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Northern California
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 14, 2007

Very nice hotel in an excellent location.

The reservation staff canceled my entire reservation when I was simply canceling only one day. But the front desk staff on check in recovered from that mistake. Staff were generally helpful and friendly. The TV repair tech arrived within a 1/2 hour of our call.

Rooms were clean and comfortable, but daily housekeeping was not available under a regular stay. We were instructed to leave our trash bags out in the hall way. That wasn't too pleasant walking around the halls and seeing trash. I would not qualify this as a four star hotel because of this and upkeep in general. There were a number of common/public area places where the carpeting was stained, walls with nics, scratches, construction flaws, etc. But overall, a clean place in general and no serious complaints.

A one bedroom suite is a significant step up from a standard studio room. The suites are very large, like a small condo room with everything including an oversized jacuzzi tub. Daily parking rates are $17, which seems odd because the casinos and surrounding hotels are free.

The surrounding amenities are the high points for this hotel. A wide variety of restaurants, shops, movie theater, Heavenly gondola, etc. were within the same complex. Within walking distance is everything else. Plenty of kids and teens stuff to do. (Hint: Pay attention to this if you want a quiet hotel!!)

  • Liked — Location
  • Stayed May 2007, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Bay Area, CA
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 11, 2007

We stayed for 3 nights as part of a Marriott preview package. So we stayed at a great rate over the 3 nights. This hotel is in the MIDDLE of a busy growing retail establishments, and the interior rooms face the gondola. The hotel is a 3-4 star in terms of quality. It was built 'en masse' probably efficiently but not lasting quality. I could see it in the jacuzzi, which had a frame that was popping off, and the baseboard moldings were separated from the floor. Upkeep is spotty, carpeting is frayed already, and the steam bath in the women's gym looked like it was never cleaned.
On the plus side, nice touches include the fireplace in the suite and a small eat-in kitchen. Furnishings are stylish. The King size bed was pretty comfortable, but the kid's pull out sofa was very soft, standard quality sofa bed. The suite accomodated 2 adults and 2 kids nicely, with room for skiis and boots. I would recommend going off the beaten path for meals. We found some nice local restaurants (non-tourist).

  • Liked — Suite with Kitchen and fireplace
  • Disliked — Pool and Spa area upkeep was below average.
  • Stayed April 2007, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 2, 2007

We stayed at the hotel for our annual ski vacation and had a great time. The location is awesome-right next to the Heavenly gondola & village and really close to the casinos too. The staff were really friendly and helpful, especially the concierge. She recommended Black Tie Delivery Ski Rentals, who brought us our ski rental equipment right to our room and then picked it up again when we were done! The service is awesome! Really nice staff and the equipment was all brand new. Their prices were even less than the area rental shops. The concierge also had some great restaurant suggestions-all within walking distance.

This was our third trip to South Tahoe in the past 5 years and this was by far our favorite hotel. I highly recommend the Timber Lodge!

  • Liked — Location and facility.
  • Stayed February 2007, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, TX
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed February 28, 2007

Just returned from a five day four night stay. We had it booked for many months. Was sent a Marriott time share offer so the price was very good. As far as their marketing or reservation people go, it seems like the right hand does not know what the left hand was doing.

We had written confirmation from one office/person, then get a phone call from another telling us "we were confirmed" for dates or times we did not set. This went on for two or three back and forth calls. My wife, a customer service expert, was aggrevated when one such call came only a day or so in advance of our flight from Austin, TX to Reno, NV changing our stay days and time of presentation. Got the stay right but not the presentation time.

Time of presentation was a big deal as we went to SKI a full day, not stop early, after paying the big dollar lift price at Heavenly Ski area. In addition we had reserved a spot for our one year old at Heavenly's day-care center, so had to take her out early, also a big dollar expense but costs you less if you book ahead. We were pleased with their day-care FYI.

In addition, ask for their "baby-sitter" list as some of their staff work jobs on the side. Our's came right after her shift at Heavenly day-care and stayed with our child and our friend's child (two for one money)while the adults got to experience some Lake Tahoe night life. Did this two nights and she was fine, even brought some of her own children's DVDs.

We stayed in a fifth floor one bed/one bath condo. What a hike from the lobby! Only one elevator for the entire place too. Outdoor pool in the high wind weather there this past weekend was not too cool for us. Prefer "indoor/outdoor pools.

Condo looks 'okay" on the surface but close inspection uncovered many flaws and things needing maintenance attention. (I do construction defect cases so I can spot potential issues/problems). Moreover, on our presentation tour we were grouped with another couple as they were "busy" and did not have enough reps, it was fine with us and the other couple were very pleasant to meet. He is in construction in CA and he stated to me "man, this place is going to have some maintenance problems in the future" then on our tour of the model he pointed out many of the same things I had seen in our condo unit. Being a time-share owner in Whistler BC, we know how expensive maintenance and special assesments can be as a property ages or is not kept up as time goes by. (Warning). Our rep was professioanl and courteous and had no control over our previous Customer Service issues. However, they wanted about $35K for a 2/2 and $56K for a 3bdrm unit. (That is prime ski season week, only thing we want) Thus, we passed as we may go with a Marriott another place but Timber Lodge did not blow us away. In addition we have seen their units for sale other places like e-bay, red-week, TimeShareOnly, etc. for less $$. Rep claims you lose ability to trade within Marriott system or get points for your traded week. Neither may be true, that is, my deed has to say the same thing everyone else's does, and we are not interested in buying a prime ski location for trade or points, we want to go there year after year to ski, board, hang out, etc. We may buy a unit there at some point for less money, we'll see. More interested in Vail or Park City now than Lake Tahoe.

Mariott's location is good, parking is going to cost you. $11/day if you are staying there $14/day if not. Plus tips to valets and bellmen. Forget barrowing the bell cart for your gear. They have to haul it for you each and every time you come and go. We came and went a lot so it was a PAIN.

Gondola is right outside but did us no good as we had to "drive or shuttle" around to the CA base lodge for the Heavenly day care. Moreover, on a high wind day it is closed. We had lots of snow and wind while there! Thank goodness it snowed soooo much for our trip! down-side if there was one, we had to leave too soon, missed even more snow, and had to buy snow chains (Raleys groc. store for $33, for 16" mini-van wheels, for the rental car to drive back to reno airport.

(Warning Thrifty rental is not located at the airport and they currently don't have a working computer desk inside the terminal) IT Took forever to get out of the Thrifty rental lot. We arrived by AA at 2PM, got out of Thrifty after 4PM.
Only two people to wait on a huge line. TIP: If you do go with Thrifty rentals let one person go get the rental and then drive back to airport curbside for pickup of the others and ski/board gear, luggage. Try and do the reverse and everyone be patient. Tell that to an infant with no place to sit or play.

Hey, Marriott needs to build a better place and work on training for customer service. Let's face it Marriott not the Ritz Carlton at Bachelor's Gulch, CO and costs much less but there are much better Marriott properties.

Alternative place: Our AZ friends have an inexpensive place at The Ridge Tahoe. (NV side right by Stagecoach lodge/lift). Now it is NOT a Marriott but it cost them a couple of grand from a re-sale place there in Lake Tahoe. In the end we go for the skiing so we may end up with one of those units for a fraction of the Marriott unit. Down-side with those units are you have to drive down Kingsbury grade to town for dinner out, shopping, food supplies, casinos, and a long drive around to the CA Heavenly day-care or ski school if you need that for the kidos.

Stayed February 2007
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wiltshire, UK
19 reviews 19 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed February 15, 2007

This hotel is extremely conveniently located right next to the gondola to the Heavenly ski area. You can store your skis just outside the foyer and pick them up the next day and walk about 30 meters to the gondola entrance. The Heavenly ski area is a good size, unfortunately their snow hasn't been so good this year so we were only able to ski about 50%. The views from the California slopes are breathtaking. You can ski both sides of the border California or Nevada. The restaurants and casinos are only a minute or two's walk. The conciege was excellent and gave us some good tips for dinner. LouMarNar's(about 10 mins walk from hotel) was a lovely intimate restaurant which include a cheese fondue and salad in the price and their steaks were the best we'd ever tasted. We tried the Saumuri (Japanese resturant) about 10 minutes drive from hotel, again, a very good meal and great sushi bar.

If you like ski-ing try Kirkwood too - and excellent smaller resort about 30 mins drive from hotel. We also skiied Sierra-at-Tahoe but the snow was not so good but still a nice little resort.

Lake Tahoe would be great for summer or winter and the lake and the views around the lake are probably the most beautiful I have ever seen. The hotel is a short walk to the lake, I would say about 10 minutes.

The rooms in the hotel are a good standard and the studio we had was sufficient - plenty of room but be prepared to eat most meals out, the kitchen facility is only really good for breakfast.

The swimming pool was a little on the cold side, only children were brave enough to get in. The hot tubs however are advertised as being 105 degrees but we found them to be too hot (I know this sounds silly as it is supposed to be HOT) but it was almost scalding if you got your legs next the the lower water vents they could easily be burned. We still used the tubs but only for a few minutes (and we came out like lobsters!)

All in all though, a great hotel, great staff, great location and would go again.

  • Liked — Location to services
  • Disliked — Hot tub was too hot!
  • Stayed February 2007, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Marriott's Timber Lodge

Address: 4100 Lake Tahoe Blvd., South Lake Tahoe, CA 96150
Location: United States > California > Lake Tahoe (California) > South Lake Tahoe
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in South Lake Tahoe
#14 Romantic Hotel in South Lake Tahoe
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marriott's Timber Lodge 4*
Number of rooms: 473
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Also Known As:
Marriott`s Timber Hotel South Lake Tahoe
Marriotts Lake Tahoe
Marriotts Timber Hotel
Marriott Lake Tahoe

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