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“Great family, homey, dog friendly place to stay!” 5 of 5 stars
Review of Big Pines Mountain House of Tahoe

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Big Pines Mountain House of Tahoe
2.0 of 5 Motel   |   4083 Cedar Ave, South Lake Tahoe, CA 96150 (Formerly Viking Motor Lodge)   |  
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Hotel amenities
Ranked #29 of 70 Hotels in South Lake Tahoe
GreenLeadersBronze level
Santa Cruz, CA
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great family, homey, dog friendly place to stay!”
5 of 5 stars Reviewed November 6, 2013

If you are looking for the Ritz-Carlton, keep on trucking. This is a well located, dog friendly, family oriented older motel that is well kept. It is a low frills, basic, motel that has spacious rooms and a nice staff. Yes, the walls are thin, so keep that in mind. Top floor, corner room for you light sleepers! The staff is pleasant and helpful. The location is fabulous, behind the major casinos. Close to the gondola, lake and the state line. It is kept clean by an honest and productive cleaning staff. During winter, you will have a the lodge feel to a degree, based on the wood siding and dark green coloring. I usually stay in more upscale, expensive places, but when I come to Tahoe, I will never stay anywhere else. It does the trick and they do it well. Thanks for providing my family and pooch a wonderful place to relax and enjoy some down time!

Room Tip: Upstairs in the corner for light sleepers!
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben Z, Guest Relations Manager at Big Pines Mountain House of Tahoe, responded to this review, November 8, 2013
Hi,

You've made our day!

Thank you!

Please come back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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259 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Mountain View, California
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 27, 2013

We were put on the bottom floor and couldn't sleep a wink because of the super thin walls and ceiling. Every noise our neighbors made in any direction - upstairs or next door - was clearly heard AND felt. All night long we endured the shaking walls, treading footsteps and people walking by the room and managed to sleep not one wink.
The hotel is well located, has a pleasant front desk and is clean, but not sleeping at night is not worth the great price. Never staying here ever again.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben Z, Guest Relations Manager at Big Pines Mountain House of Tahoe, responded to this review, October 28, 2013
Hi,

We are very sorry about your experience at the Hotel, please accept my apologies.

We truly appreciate your comments and we'll use it to improve our beloved Hotel.

Please give us a second chance.

Please contact me for any questions.

Thanks!

Cordially,
Ruben Z
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 11, 2013

This is a very nice hotel, with nice people and good services. It is located near the casinos where you have food courts with cheap options. Very good breakfast, with a microwave in the room, fridge, coffee maker, etc. Quiet people. We really enjoyed our stay there.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben Z, Public Relations Manager at Big Pines Mountain House of Tahoe, responded to this review, October 14, 2013
Hi,

Thank you very much for your review and support, our family works very hard to make this Hotel a nice and affordable option for all.

Thanks again.

Cordially,
Ruben Z
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Rosa, California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 10, 2013

We stayed here for one night when the smoke was there. The room was very large had everything you could need. The only complaint is you can hear the room next door. We turned on the air and it drowned it out. It would be fun to stay a few nights. It would be fun for kids also.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben Z, Public Relations Manager at Big Pines Mountain House of Tahoe, responded to this review, October 14, 2013
Hi,

Thank you so much for your business and support!

Please come back soon!

Cordially,
Ruben Z
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 9, 2013

For light sleepers this is a "3 strikes and you're out" motel. Strike #1 was the badly worn and uncomfortable bed which had me tossing and turning for hours to find any position that would not lead to painful bed sores. Strike #2 was the venetian blinds which could not adequately block out the strong lights throughout the parking area adjacent to the rooms. Strike #3 was the persistent late night noise from the upstairs room which sounded like a sumo wrestling match with no victor. The other thing that must be mentioned is the dangerously slippery shower floor that has you feeling like you're entering a mine field where any movement of your feet or legs could be your last. I don't know how any senior citizen could stay on their feet in this shower since there is nothing to grab on to if you start to slip. On a less serious note, the pillows looked and felt like they just came from a Boy Scouts summer camp. The breakfast was even less worthy with plain bagels, yogurt and grits on display. I did not see anything else except milk, coffee and orange juice. The only reason why I rated this motel 3 stars and not 2 is because the motel is in a convenient location near shopping, grocery stores, casinos, beach etc. Also, the room rate was very competitive (but now I know why!).

Room Tip: Don't get a room on the first floor unless you are the type of person who can sleep through a hu...
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  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben Z, Public Relations Manager at Big Pines Mountain House of Tahoe, responded to this review, October 14, 2013
Hi Stan,

We are very sorry than we did not meet your expectations. We indeed thank you for your business; your feedback is truly appreciated because customers like you make us grow and improve our business.

Please come back and give us a secodn chance.

Cordially,
Ruben Z
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St Helens, United Kingdom
Top Contributor
117 reviews 117 reviews
35 hotel reviews
Reviews in 46 cities Reviews in 46 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed October 1, 2013

I do not know why but only Lake Tahoe and Palm Springs offered decent accommodation as well as value for money. Everywhere else was overpriced. This place is a little gem. We stayed 3 nights At an average price of £36 a night for B & B for both of us. It is just off the main drag down a side street. It is designed like a motel as most US hotels are. No complaints at all, Breakfast was also good. Ok its simple porridge or cereal, fruit juice and toast and lovely strawberry jam with real strawberries in it-yummy, tea or coffee. however it is enough and no limit on how much you eat. Better than most places we stayed in California that offered room only for up to 4 x this price in places. I have only praise for this place. We climbed Mount Tallac one day and were tired and wanted a light meal so we used the microwave in the room. Unfortunately we found the turntable did not rotate. We reported it and within 2 minutes a maintenance man came and fitted a new part and got it working. Great service. Very clean throughout. I have only praise for this place and would stay again if in the area. Highly recommended to anyone.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben Z, Public Relations Manager at Big Pines Mountain House of Tahoe, responded to this review, October 2, 2013
Hi,

Thank you, thank you, thank you!!!

Please come back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gilroy, CA
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 23, 2013

Every year when we try to come up for our anniversary and I try to find someplace that is reasonably priced. I found this hotel on booking.com but also read tons of reviews and saw where the motel is located. It is located on a street that has alot of closed down properties but this one looks like it is going strong. We had an issue the first night, but the office took care of it right away and the rest of our stay is going well. We will be leaving for home tomorrow. But 2nd floor is the best place to be, I would think due to the thin walls. But we were able to get a good night sleep. Each room has a refrigerator and microwave which is great for snacks and leftovers. I am sure we will come back. Oh, there is also this nice little taco hole in the wall restaurant next door on Cedar that has the best tacos. I wish I tried them before today

Room Tip: Rooms all have microwaves and refrigerators.Quiet neighborhood even on the weekends.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben Z, Guest Relations Manager at Big Pines Mountain House of Tahoe, responded to this review, September 25, 2013
Hi,

Thank you for your business and support!

We truly appreciate your review and your feedback.

Please come back soon!

Thanks again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Big Pines Mountain House of Tahoe

Address: 4083 Cedar Ave, South Lake Tahoe, CA 96150 (Formerly Viking Motor Lodge)
Phone Number:
Location: United States > California > Lake Tahoe (California) > South Lake Tahoe
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Ski-In / Ski-Out Hotel in South Lake Tahoe
#5 Best Value Hotel in South Lake Tahoe
Price Range (Based on Average Rates): $
Hotel Class:2 star — Big Pines Mountain House of Tahoe 2*
Number of rooms: 74
Official Description (provided by the hotel):
Big Pines Mountain House is conveniently located in the center of South Lake Tahoe, within walking distance to major attractions - Heavenly Ski resort, the casinos and the Lake itself. We offer clean, comfortable and affordable rooms. Free wi-fi, complimentary breakfast, heated seasonal pool and the location make us the best value in town. Do not leave your pets behind, we will be happy to accept them in our hotel. Come visit us! Our friendly staff is always here to help you to make your Tahoe getaway simply fun! ... more   less 
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Also Known As:
Big Pines Mountain House Of Tahoe Hotel South Lake Tahoe
Big Pines Mountain Lake Tahoe

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