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Big Pines Mountain House of Tahoe: Traveler Reviews

2.0 of 5
4083 Cedar Ave, South Lake Tahoe, CA 96150 (Formerly Viking Motor Lodge)
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154 reviews from our community

    Trip type
Traveler rating
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    67
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Date Rating
Santa Rosa, California
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Decent Budget Motel”
3 of 5 stars Reviewed November 9, 2012

A well maintained, well managed value priced budget motel. No problems, so very little staff interaction. Exceeds the standards of a typical budget motel.Our room was clean and well equipped with mini fridge and mirco wave, Nice selection of soaps, lotions and generous linens. Breakfast bar not lavish, but better than expect considering many budget motel do not provide any breakfast. The location was excellent for the casino crowd and the lake is just a few blocks away. Our mid week stay was reasonably priced, but apparently, like all Tahoe properties, the weekend is much higher. I would recommend it to friends on a budget that would be happy with a decent room at a value price for the area..

Room Tip: Upstairs is always better.
See more room tips
  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Jamesonthego_11 about Big Pines Mountain House of Tahoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben Z, Public Relations Manager at Big Pines Mountain House of Tahoe, responded to this review
November 11, 2012
Hi James,

We are very glad to see your review!

Please come back soon and support our family business.

Thanks a lot!

Cordially,
Ruben Z
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“Decent room and location- awful service with apathetic staff”
1 of 5 stars Reviewed October 15, 2012 via mobile

For $40 a night I wasn't expecting the world but was surprised at how poorly I was treated by the big pines mountain house staff. I was mislead that my deposit would be refunded at the time of check out. The GM was out for the day and so I dealt with the front desk girls for 6 hours. I was put on hold several times for more than 10 minutes and never received a single apology for my inconvenience. Not only that but the girls gave me attitude as if I was being offensive. You never want to go somewhere where you are kinder to the service staff than they are to you.

nonprofessional, unsympathetic with hair trimmings on the bathroom counter at arrival. this motel doesn't seem to have its $#!+ together so please don't waste your money.

  • Stayed October 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask danidahl about Big Pines Mountain House of Tahoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben Z, Public Relations Manager at Big Pines Mountain House of Tahoe, responded to this review
November 6, 2012
Hi,

Thank you for your review and feedback. Please accept our apologies for the inconvenience you experienced at the hotel. We are a family business that works very hard to improve day by day.

Please come back and give us a second chance.

Cordially,
Ruben Z
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Good value”
4 of 5 stars Reviewed October 14, 2012

Stayed for 4 nights and found hotel clean, well run and very well situated for everything we wanted to do. Would have no problem with staying again. Didnt use pool but did use private beach which is 10 minutes walk or 2 minutes drive and was quite nice. All in all it was good vaue for money.

Stayed August 2012, traveled as a couple
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Ask Roy R about Big Pines Mountain House of Tahoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben Z, Public Relations Manager at Big Pines Mountain House of Tahoe, responded to this review
October 19, 2012
Hi Roy,

Thank you very much for your business and support!

Please come back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwalk, CT
Senior Contributor
36 reviews 36 reviews
35 hotel reviews
Reviews in 30 cities Reviews in 30 cities
65 helpful votes 65 helpful votes
“A Good Surprise!”
4 of 5 stars Reviewed October 8, 2012

Booked this motel for four friends traveling west through Priceline. They loved their two nights so much they stayed an extra night. They paid more than double for the last night but they didn't mind.
Clean and very affordable.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Sheg about Big Pines Mountain House of Tahoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben Z, Guest Relations Manager at Big Pines Mountain House of Tahoe, responded to this review
October 12, 2012
Hi Sheg,

You have made our day with your awesome review!

Thanks so much!

Please come back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
pfalz
Senior Contributor
48 reviews 48 reviews
35 hotel reviews
Reviews in 36 cities Reviews in 36 cities
20 helpful votes 20 helpful votes
“Near to the lake and to Nevada”
3 of 5 stars Reviewed October 5, 2012

We spent one night at " Big Pines Mountain House of Tahoe" .
We had a room upstairs. The motel is convenient and quiet, it's a budget hotel.
You can walk to the lake, and as well to Nevada with casinos, restaurants etc.
Small Continental breakfast was ok.

Stayed September 2012, traveled with family
Was this review helpful? Yes
Ask doroPfalz about Big Pines Mountain House of Tahoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben Z, Public Relations Manager at Big Pines Mountain House of Tahoe, responded to this review
October 7, 2012
Hi,

We are very happy to see your review, thank you, thank you, thank you.

Please come back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Big Pines Mountain House of Tahoe

Also Known As:
Big Pines Mountain House Of Tahoe Hotel
Big Pines Mountain House Of Tahoe Hotel South Lake Tahoe
Big Pines Mountain Lake Tahoe
Big Pines Mountain House
Address: 4083 Cedar Ave, South Lake Tahoe, CA 96150 (Formerly Viking Motor Lodge)
Phone Number:
Region: United States > California > Lake Tahoe (California) > South Lake Tahoe
Amenities:
Business Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 68 hotels in South Lake Tahoe
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Big Pines Mountain House is conveniently located in the center of South Lake Tahoe, within walking distance to major attractions - Heavenly Ski resort, the casinos and the Lake itself. We offer clean, comfortable and affordable rooms. Free wi-fi, complimentary breakfast, heated seasonal pool and the location make us the best value in town. Do not leave your pets behind, we will be happy to accept them in our hotel. Come visit us! Our friendly staff is always here to help you to make your Tahoe getaway simply fun! ... more   less 
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Big Pines Mountain House of Tahoe
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