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“A Good Surprise!” 4 of 5 stars
Review of Big Pines Mountain House of Tahoe

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Big Pines Mountain House of Tahoe
2.0 of 5 Motel   |   4083 Cedar Ave, South Lake Tahoe, CA 96150 (Formerly Viking Motor Lodge)   |  
Hotel website
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Hotel amenities
Offers & Announcements
$10 off room rate
GreenLeadersBronze level
Norwalk, CT
Senior Contributor
45 reviews 45 reviews
43 hotel reviews
Reviews in 38 cities Reviews in 38 cities
73 helpful votes 73 helpful votes
“A Good Surprise!”
4 of 5 stars Reviewed October 8, 2012

Booked this motel for four friends traveling west through Priceline. They loved their two nights so much they stayed an extra night. They paid more than double for the last night but they didn't mind.
Clean and very affordable.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben Z, Guest Relations Manager at Big Pines Mountain House of Tahoe, responded to this review, October 12, 2012
Hi Sheg,

You have made our day with your awesome review!

Thanks so much!

Please come back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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220 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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pfalz
Top Contributor
53 reviews 53 reviews
35 hotel reviews
Reviews in 39 cities Reviews in 39 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 5, 2012

We spent one night at " Big Pines Mountain House of Tahoe" .
We had a room upstairs. The motel is convenient and quiet, it's a budget hotel.
You can walk to the lake, and as well to Nevada with casinos, restaurants etc.
Small Continental breakfast was ok.

Stayed September 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben Z, Public Relations Manager at Big Pines Mountain House of Tahoe, responded to this review, October 7, 2012
Hi,

We are very happy to see your review, thank you, thank you, thank you.

Please come back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cheshire
Senior Contributor
42 reviews 42 reviews
32 hotel reviews
Reviews in 36 cities Reviews in 36 cities
91 helpful votes 91 helpful votes
2 of 5 stars Reviewed October 1, 2012

Really difficult to assess this hotel as we were charged two drastically different rates for midweek and weekend. the difference was three times. That made the weekday rate very cheap and good value, but for the weekend rate it falls WAY short!
On the positive side it's easily found, central to the main drag and out the way enough to avoid much main strip late night noise, but still close and handy to get in to local eateries, shops etc. The room had a safe box, the first we encountered on this road trip, so we felt important belongings and documents were safe. The hotel promotes good green policies and supports them well. There's a cheap, efficient laundry on site, which was a nice change from wet items hanging over the shower cubicle each night! There's also a good fridge and freezer in the room.
Less attractive was the construction of the building itself, being very creaky with thin walls, and it seems that many of the lower rate rooms have interconnecting doors. Luckily the room next to us was vacant for two nights but the third made up for it! The rooms form a quadrangle around the parking area which is quite insufficient for all cars so you're best off arriving early. The breakfast was plain nasty - just doughy gunk which was quite unrecognisable to us. Finally, don't expect to find a lot of tourist info in reception. There isn't any.

Room Tip: Seems like most of the low rate queen rooms have interconnecting doors
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  • Stayed September 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben Z, Public Relations Manager at Big Pines Mountain House of Tahoe, responded to this review, October 4, 2012
Hi,

Thank you very much for your review and feedback.

We are a family business that works very hard to make your stay nice, easy and affordable.

Please come back soon and let us know how to serve you better.

Thanks again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Benicia, Ca
Top Contributor
110 reviews 110 reviews
76 hotel reviews
Reviews in 74 cities Reviews in 74 cities
124 helpful votes 124 helpful votes
3 of 5 stars Reviewed September 29, 2012

We stayed 3 nights at the Big Pines Mountain Inn. I think this hotel is a good choice for people looking for a decent budget hotel in a great location. This is an older, 2 story hotel with no elevator. Rooms upstairs may be the best choice for people who don't mind stairs. Our floor creaked whenever we walked in the area between the 2 queen beds.

There was a PC in the lobby for but guests to use but the keyboard did not work well; the mouse worked fine the first time I used the PC but not so well the 2nd time. I did report this to the desk clerk. The continental breakfast was very basic - mainly bagels & oatmeal. One morning, I thought the oatmeal was fine but the next morning it was very watery.

The positives: We were fairly close to the office & Wi-Fi worked great. There was a good size mini fridge that worked well and was quiet. There was also a microwave. For a smallish room, there was plenty of storage space. There was a closet with sliding mirrored doors and chest with 4 large drawers. The TV was not a flat screen but had a pretty good picture.

The bed and bedding were ok. The sheets were a little too small so they come tended to become untucked. For an inexpensive hotel, I found the bed quite comfortable. With the exception of the wall heater, the room seemed quite clean.

The only convenient spot to plug in chargers was by the microwave. There was plenty of lighting from the two ceiling fixtures but it was kind of harsh. There was only one lamp which was located on the nightstand.

The AC was loud & located high up on the wall. It did a decent job of cooling the room. There was a remote control for the AC which had a timer feature.

The negatives: The wall heater put out some heat (from the pilot light?) even when turned off so our room tended to be quite warm when the windows weren't open. The heater was very old & dusty with worn paint. We didn't need to use it so I don't know how well it worked.

The bathroom was very small & in need of refurbishing. The cabinet under the sink needed painting. The vanity/sink was very old with lots of cracks in the sink. The faucet handles squeaked and there was no lever to open/close the sink stopper - you had to open & close it with your hand. The lights in the outdated light bar above the sink put out quite a bit of heat. Some relatively inexpensive updates would greatly improve the bathroom.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben Z, Public Relations Manager at Big Pines Mountain House of Tahoe, responded to this review, October 1, 2012
Hi,

Thank you very much for your business and feedback, we work hard to improve our hotel and make your stay nice and affordable. We will address those issues and make it better.

Please come back soon.

Thanks again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kailua-Kona, Hawaii
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 28, 2012

Husband and I wanted to hike areas around west lake tahoe and found this lodge through hotels.com. We were not disappointed. It is an older property but we found this charming and comfortable. Our room had a kitchenette with a compact refrigerator that was larger than other hotels , faux fireplace that we used without the heat for ambiance, a bigger screen tv than we found at other places and a spacious sleepiing area with high ceilings. There were 3 windows that you could open for fresh air. We didn't need the a/c so we never turned it on. The toilet and shower was a separate area from the bathroom sink. At night we didn't need a light to find the toilet because the streetlight illuminated just that area. There was ample room for storing your suitcases near the bathroom sink in a built in cubby/closet. Everything I could possibly want or need was included, hair dryer, complimentary shampoo,conditioner and lotion, ironing board. It was like someone thought of everything. Yes it is an older property but it was very clean and nice. The continental breakfast in the lobby was good with oatmeal & raisings, dry cereal, teas, coffee, oj, jam, toast. The laundry room had 2 washers and dryers and I loved that on the machines, someone had taken the trouble to put a sticker on to let you know that it was 32 minutes for the washer and 45 minutes for the dryer. Very thoughtful place. Front desk personnel were very helpful and pleasant. We stayed for a happy 3 nights.

Room Tip: I did sometimes hear the people above us walking but it just pleasantly reminded me of being raised...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben Z, Public Relations Manager at Big Pines Mountain House of Tahoe, responded to this review, October 1, 2012
Hi,

Thank you so much for your kind review and your business.

Thanks again!

Please come back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munich, Germany
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 26, 2012

I stayed here on three different occasions in the Winter of 2011. I've never had a problem with the room, it was clean and the heater worked magically. We personally didn't have much interaction with the staff but things seemed to be running smoothly.Additionally the rooms were often full, yet we were never disturbed by loud guests.

The location is also great. Its steps from the Nevada border and the big Casinos and a short drive from both Heavenly Resort entrances. Heavenly Village right next to the casinos, on the California side, is a small shopping area that often has entertainment and a miniature outdoor iceskating rink. There is also a tiny taco stand right around the corner, open at unknown times, that I quite recommend.

The could improve is the breakfast. Only stale bagels and tasteless fruit were available(but it looks like the staff have been working on that). Big Pine usually has good rates available on their website and in addition there tend to be Groupon and/or Zozi deals active. I've always gotten good value for my money and I'd stay here again

  • Stayed December 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben Z, Guest Relations Manager at Big Pines Mountain House of Tahoe, responded to this review, September 28, 2012
Hi,

Thanks so much for your business and feedback!

We will keep improving our breakfast!

Please come back soon!

Thanks again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 22, 2012

One of the first things that stood out was the long list of DOs and DON'Ts on signs and in the paperwork... I suspect they get their share of party people who need a reminder of the rules. There's a small outdoor pool aside the parking lot (we didn't swim there though). To use the beach they give you a private beach pass (the beach is private and the passes used by many motels) and it's a fairly quick walk (5 min drive) to get there. The motel's breakfast area is small and fills up very fast on the weekend. The buffet was basic but adequate. Overall decent value.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben Z, Guest Relations Manager at Big Pines Mountain House of Tahoe, responded to this review, September 23, 2012
Hi Jay,

Thanks for your business and your feedback.

We are glad that you were here, we work very hard to make your stay nice and affordable. We will keep improving our breakfast.

Please come back soon!

Thanks again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Big Pines Mountain House of Tahoe

Also Known As:
Big Pines Mountain House Of Tahoe Hotel South Lake Tahoe
Big Pines Mountain House Of Tahoe Hotel
Big Pines Mountain Lake Tahoe
Big Pines Mountain House
Address: 4083 Cedar Ave, South Lake Tahoe, CA 96150 (Formerly Viking Motor Lodge)
Phone Number:
Location: United States > California > Lake Tahoe (California) > South Lake Tahoe
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in South Lake Tahoe
Price Range (Based on Average Rates): $
Hotel Class:2 star — Big Pines Mountain House of Tahoe 2*
Official Description (provided by the hotel):
Big Pines Mountain House is conveniently located in the center of South Lake Tahoe, within walking distance to major attractions - Heavenly Ski resort, the casinos and the Lake itself. We offer clean, comfortable and affordable rooms. Free wi-fi, complimentary breakfast, heated seasonal pool and the location make us the best value in town. Do not leave your pets behind, we will be happy to accept them in our hotel. Come visit us! Our friendly staff is always here to help you to make your Tahoe getaway simply fun! ... more   less 
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