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“Great hotel!” 5 of 5 stars
Review of Secrets Inn

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Secrets Inn
2.5 of 5 Motel   |   924 Park Ave., South Lake Tahoe, CA 96150   |  
Hotel amenities
Ranked #13 of 70 Hotels in South Lake Tahoe
Santa Rosa, California
2 reviews
“Great hotel!”
5 of 5 stars Reviewed June 5, 2013

My girlfriend and I spent 4 days in South Lake Tahoe and had a great time. Our room was very clean, cozy and romantic. GM Debbie was very helpful, friendly and knowledgeable. She even told us to open the door to our room if we wanted to get a nice cross breeze! :) My girlfriend and I plan on staying here every time we go to Tahoe from now on. I would definitely recommend this hotel to all of my friends.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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156 reviews from our community

Traveler rating
    97
    32
    16
    3
    8
See reviews for
3
124
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • German first
  • Polish first
  • Portuguese first
  • Any
English first
Charlottesville, Virginia
Top Contributor
99 reviews 99 reviews
30 hotel reviews
Reviews in 35 cities Reviews in 35 cities
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed March 25, 2013

I had high expectations for this Inn, it been so highly rated on Tripadvisor I thought it would be awesome. Dont get me wrong its still pretty good but here are some things i did and did not like:
Pros:
1. Across the street from heavenly resort, that's where all the fun stuff is
2. Easy/ Plenty of parking

Cons:
1. The rooms are kind of small, and it feels smaller with the hot tub in the room
2. I felt, and this maybe due to out room, there was very little light and the room was always dark

Other than that the staff was super friendly, they always have fresh baked cookies at the reception + they let you use a ipad3 for free through your stay. Kinda cool.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmsecrets, General Manager at Secrets Inn, responded to this review, April 20, 2013
Thanks so much for taking the time to review your experience. I'm glad to hear the staff was super friendly, you enjoyed the cookies and the IPad 3.
We have had other comments that the rooms are a bit small and that every inch was used to its fullest potential. Secrets Inn is known for the INN-room jetted tub experience. While it does take up quite a bit of floor space it is the reason many people choose Secrets Inn over the many other lodging opportunities in the area. Indeed there are 5 room types to choose from and when you return please call the Inn directly and we will guide you to a "brighter" room type. Many people prefer the "dark and sexy" intimate experience but we do have other options to offer. Looking forward to your next visit. Debbie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 26, 2013

We recently moved to the Reno area and were dealing with a lot of stress from the move. We took a weekend trip to Secrets Inn without kids for our anniversary. The stay was amazing! The motel was quiet, the room was very relaxing and the jacuzzi was perfect. We got the romance package added and it was a nice touch. The people at the desk were very helpful and made our stay great! We liked how the motel was close enough to several restraunts that we could walk everywhere.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed February 21, 2013

We showed up at this motel around 2:00 PM. I walked into the lobby where the owner/manager(?) interupted the desk clerk and asked the family of 3 ahead of me to "step aside while he helps me because there is a problem with their reservation". (Very loud, very public). I check in while he is reading this couple, with their young daughter, the riot act about how you should never use a third party and only reserve through them. "There is a problem with the third party's credit card, so you guys don't have a room reserved" (repeatingly). Feeling bad for the couple and having lots of experience with online booking, I suggested to the couple, that they contact the company they booked with directly. Now he lashes out at me, "I don't think this is any business of yours". I don't think I have to explain what my reaction was.
I continue to check-in and the clerk is not sure if my room is ready. The manager, who I'm now having a real problem with, goes and checks on the room. He comes back and tells me "the room is not ready, besides check-in isn't until 3:00 anyway".
The rooms are clean. It didn't matter. I never got that bad taste out of mouth until I left. I will never return!

  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Dorado Hills, California, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 14, 2013

Keith and Robin at Tahoe Photographic Tours (also a fabulous experiance) recommended we stay here. It was the Day after New Years so most of the smaller hotels in the area had 4 or 5 day minimum stay requirements around the holidays. We only needed 1 night. The staff was so gracious and checked with management to see if an exception could be made. Luckly there was 1 room available and they put our name on it. The room was quite a nice contrast to the outside of the hotel. From the outside it looks like the typical 1940's; 2-story walk up Tahoe Motel. Open the door to the room and walk into a different time and place. Very modern yet Tahoe Rustic. Great design and materials used to create a totally modern and very cool room. Perfect for a romantic couples getaway. Whirlpool tub for two and a shower that you can invite guest into...if you want. Flat screen and a fireplace to heat the room. All in all, a great combination of accomodations and staff that made our stay enjoyable.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntsville, Alabama
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 27, 2013

I booked a 4 day, 3 night stay for my husbands birthday during MLK weekend and this was without a doubt the most luxurious room we have ever stayed in! Better than the Marriot Grand Resort! We were in the Tahoe Plus Suite and although the inn itself may not look like anything special from the outside the rooms are truly 5 star worthy, the bed is sooo comfortable and the shower and hot tub were divine...especially after a long day of falling on the slopes!!! They have philosophy skin care products, a real coffee pot with real coffee, real cups, wine chiller and a mini-fridge. The only thing the room didn't have that I wish it did was a microwave to reheat left-overs from dining out, otherwise everything was flawless.

The staff is the friendliest I have ever encountered. They were very forthcoming on where to eat, sight see and play while in town. The office saved me about $150.00 on our snow boarding venture by telling us where to go and how to get there...Loved them!

This is also an amazingly romantic place to visit and I couldn't recommend any other place to stay while in town. We are so in love with Lake Tahoe and Secrets Inn that we are planning another trip with the kids this summer! Perhaps we will stay at Heavenly Inn. Oh yeah and Secrets Inn is for "couples only"! No kids in sight which was nice since we were taking a parental break for the weekend!

I absolutely loved this place!

Room Tip: Book the Tahoe Plus!!! Beautiful room up stairs! Everything within walking distance and ask the st...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 15, 2013

I enjoyed my stay, and the staff was very courteous. Would recommend to anyone looking for a nice couples weekend. Rooms are updated and cleaned. The jetted tub was awesome and i use it every day while there................................

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Secrets Inn

Address: 924 Park Ave., South Lake Tahoe, CA 96150
Location: United States > California > Lake Tahoe (California) > South Lake Tahoe
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#12 Romantic Hotel in South Lake Tahoe
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Secrets Inn 2.5*
Number of rooms: 22
Official Description (provided by the hotel):
Secrets Inn Lake Tahoe is a romantic inn on the South Shore of Lake Tahoe. All rooms have King-size pillow top beds, fireplaces, spas, direct dial phones, in-room brewed coffee, refrigerators, air-conditioning, 40 channel cable TV with HBO, and soft lighting. Walking distance to Stateline casinos and Lake. Recently remodeled, it is definitely the nicest location in South Lake Tahoe. ... more   less 
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Also Known As:
Secrets Hotel South Lake Tahoe
Secrets Hotel Lake Tahoe
Secrets Motel Lake Tahoe

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