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“Nice Hotel! Good location!” 4 of 5 stars
Review of Alpine Inn & Spa

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Alpine Inn & Spa
2.5 of 5 Motel   |   920 Stateline Ave., South Lake Tahoe, CA 96150   |  
Hotel amenities
Ranked #37 of 71 Hotels in South Lake Tahoe
San Antonio, Texas
Level Contributor
110 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Nice Hotel! Good location!”
4 of 5 stars Reviewed July 11, 2014

This is a great hotel if you want a nice CLEAN room with a huge bed! I wish the room was just a tad bigger, but not an issue. The room comes with a fridge and free wifi!! I loved the fact that the hotel is a short walk from the casinos and shops. They even have a pool, but we never swam. This is a great budget friendly hotel, that seemed to be close to everything. Plus you get a pass to go to the lake, which you must pay a fee if you do not have one. I think they even offer free continental breakfast, which we didn't take advantage of, over all a good experience with Alpine Inn.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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83 reviews from our community

Traveler rating
    15
    34
    18
    4
    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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White Salmon, Washington
Level Contributor
215 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
3 of 5 stars Reviewed July 2, 2014

I stayed at this hotel on a recent overnight trip to Tahoe. The room was small, but it was very clean and well appointed. I enjoyed the fridge, microwave, and flat screen TV. This property is directly across from the Harvey's parking lot and short walk from all the Stateline attractions.

The hot tub could be much better, and should be as the hotel uses spa in the name. Other than that I had no issues with this property.

  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Placerville, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 28, 2014

My family and I love to visit our friends in Tahoe once a year. So we originally stay in the same hotel every time. However, it was my idea to try a different hotel. We were pleasantly surprised. My husband and I checked in at 4pm. A nice gentlemen was at the front desk and I told him we had reserved a room with Expedia. After giving me a room key, I then went to check out the room. It was cute, clean and had been remodeled. It was a nice sized room, comfortable beds with fluffy pillows and the bathroom floor was heated. Very nice feature which I liked. There was a pool with kids in it and a Jacuzzi too. My husband and I both agreed we would stay here again.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 22, 2014 via mobile

We have been here 4 nights already and have 2 more to stay. At $50 per night we were not hoping for much but we have been pleasantly suprised. The rooms and public areas are spotlessly clean and the family owners are slowly doing everything up. In the 4 days we have been here they have laid new tarmac for parking, painted the swings and bedded new plants. The rooms are reasonably generous for the price and the king size bed comfortable. Location is great just a short walk to the lake ( lake access included in room price ) and the casinos and heavenly village. Cant ask for more at this price. Dont know what some of the recent reviews have been moaning about. Last time we we in Tahoe we paid $250 somewhere else each night and I cannot say it was a lot better. I dont think you would be dissapointed for the price. Give it a go and prove me wrong.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reno, Nevada
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 5, 2014

Please know, I stay in hotels about once a month for both business and leisure. Also, I don't like to complain. And lastly, before now, I have NEVER walked into a hotel and been so turned off that I refused to sleep there. I have stayed in several rooms where you don't want to walk bare foot, I do not require a budget room to be "perfect." This way beyond a pair of flip flops could help with.
All that being said, this was a very unpleasant experience. The front desk person was about as short, rude, and condescending as they come. There was zero customer service or professionalism in all my dealings with her. Her 5 month old baby was crying in the back room, and she later came out holding a toddler in her arms. The office smelled of old food, bad incense, and worse air freshener. It had a film on the counter and the general housekeeping was just bad.
Walking through the common area I was disappointed to find that the pool was closed and the Jacuzzi was not clean enough to let my dog swim in, let alone a human. The room was vile. We walked in to a cloud of gross smells, much like the front office. The place looked like a dressed up jail cell. The walls had crumbling drywall, the bedding looked like it had a greasy residue on it, the carpet was matted down and gross. We didn't even bring our bags in. After talking with my fiancé, we decided that it was best if we stayed elsewhere. (We found a lovely place down the road that I highly recommend! It is called the Tahoe Beach Retreat. It was worth every penny despite paying premium rates due to booking same day.)
When I went to turn in the keys to the front desk person at Alpine, I requested a refund. She just kept quoting the policy on no refunds after a certain time, etc. I was trying to explain that the refund is not due to anything I did or didn't due in accordance with the policy, but the fact that the room was vile, the pictures online created false advertising, and it is a matter of good customer service. She told me that "there is no point in arguing." I am not one for confrontation, so I turned in the key cards, obtained the print out saying that there was nothing more owned on the room (which she begrudgingly gave to me) and we went on our way. The smells from the brief encounter remained in my hair for the rest of the night. It was really gross.
I am still very disappointed by this whole experience, and now the owner is refusing to refund our measly $72. It is not a matter of the money, but again, about good faith in running a customer service based business.
So from one customer to another, steer clear of this dump. Pay a little more and head down the road.

Room Tip: Just don't stay here.
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  • Stayed May 2014, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concord, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed February 11, 2014

We found the Alpine Inn because the place we'd originally reserved in South Lake Tahoe was closed when we arrived in town at midnight. We got a decent room that was a bit dated but clean and well-maintained, for about $60 (there hadn't been a ton of snow, but I felt the rate was fair). A great place to stay if you're looking to be close to downtown and Heavenly without breaking the bank.

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concord, CA
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 25, 2013

I have stayed here twice when I have wanted to get away from eveyrone and everything. Room was clean. Bathroom needs some work as paint job and tile jobs were a bit shoddy. Close to casinos, restaurants, galleries and lake.

Only complaint is the walls are super thin so bring ear plugs. Parking is a bit odd some space in front others ont he side of bldg. Not sure if there is enough parking on busy week-end as I have only vistied off season. Oh and on weeks ends there tends to be lots of dope smoke teens that stay at the Alpine so if you have an adversion to dope smoke I suggest you stay elsewhere

Will I come back???? Probably yes.

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Alpine Inn & Spa

Address: 920 Stateline Ave., South Lake Tahoe, CA 96150
Location: United States > California > Lake Tahoe (California) > South Lake Tahoe
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
Ranked #37 of 71 Hotels in South Lake Tahoe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Alpine Inn & Spa 2.5*
Number of rooms: 15
Reservation Options:
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Also Known As:
Alpine Hotel South Lake Tahoe
Alpine Inn And Spa
Alpine Hotel Lake Tahoe
Alpine Motel Lake Tahoe

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