I recently went up to South Lake Tahoe from Los Angeles with my girlfriend. It took us well over 8 hours since there was a bad snowstorm as we were climbing the mountain. We checked in around 10:30pm
the room was a dump, cheap old furniture and when we turned on the heater and it smelled like it had a gas leak so the indian lady who I guess was the manager mentioned that she would have a portable heater sent to our room and it would warm up the room. Well we went for late dinner, when we got back the room was still cold. We called again and complained that you dont treat guests this way and that we would probably not pay, this lady lost her temper and asked us to leave (this was a long weekend in Jan and everything was taken) we refused and then at 2:30am we were awaken by the police and asked to leave. I told her that this is highly unprofessional and you dont treat guests like this, she didnt seem to care. I am advertising this all over the internet, and filing a complaint with the Better Business Bureau in Northern California and may even contact an attorney. DO NOT STAY THERE, DONT LET THEIR FAKE CHARMING PERSONALITY FOOL YOU!!!
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- Also Known As:
- Tahoe Hacienda Hotel South Lake Tahoe
- Tahoe Hacienda Motel