Jose at the front counter was very helpful, there was no studio so he put me in the satalite suite which was wonderful. My son and I were very happy there. I had trouble with the toilet...not anything big but they were right on it and for my incovenience Jose called me and offered me a bottle of wine and free tickets to their lasagna dinner for the night. Jose also gave me an option to move to another room, but the suite was so nice that we chose to stay there the whole week. The other staff was really nice also, I've always had a nice stay here. I've thought about selling but I just can't say goodbye to this nice quaint Lodge. I like to call this place a home away from home. Thank you Jose!