I travel globally about 140 days a year, but have never heard of, witnessed or imagined being treated so poorly by a hotel!!! I am also a Choice member, but after this experience, I am not sure that I will ever want to stay at a "Quality" Inn again. First, I was here for work through New Year's this year, starting on the 29th. They threaten you that if you have anyone in your room after 10p or 11p that they will charge you an additional $50 per person!!!! Now imagine that you are already paying $265 a night for a horrible room on the first floor with cars coming and going outside your door all night. Second, this place is dangerous! They don't do anything about the ice in the driveway or sidewalks and there are huge icicles hanging from the roof upstairs. One of the icicles fell on my Jeep and cracked the windshield! Lucky it wasn't a person, or they could have been seriously hurt! Lastly, and most importantly, we were packing in the morning after working until 3am on New Year's Eve for the SnowGlobe Festival. We got a knock on our door with this extremely mean and BRUTALLY unfriendly person named John Ashton, the Front Desk Manager, who, upon opening the door, he yelled at us that if we weren't out in 5 minutes we would be charged for an entire extra day stay!! Now mind you, this was about 7 minutes after their 11am checkout time!!!! ...and we had been staying here for three nights at their most expensive rates of the year! I was blown away. Do Not Stay Here! These People are Horrible and Do Not Deserve Your Business!!!!
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- Also Known As:
- Quality Inn And Suites Casino Area
- Quality Inn & Suites Casino Area Hotel South Lake Tahoe
- Quality Inn Area
- Quality Inn Lake Tahoe
- Lake Tahoe Quality Inn